Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Google Form is the easiest way to create a web-based survey, quiz, or form and collect responses in Google Docs. Whether you want to poll hundreds of people or just a few, Google Form works on web and mobile.Google Forms Integrations
Zendesk + Google FormsCreate Response to Google Form from New Organization in Zendesk Read More...
Zendesk + Google FormsCreate Response from Google Form from Updated Ticket to Zendesk Read More...
It's easy to connect Zendesk + Google Forms without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggered when a new response row is added to the bottom of a spreadsheet.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a new response/entry (row) in a specific spreadsheet.
As you can see, I don’t have a structure for my article yet. I haven’t defined a thesis statement or identified the main points. But that’s okay. I just want to get the ideas down on paper so I can start to organize them.
I use an outline like this to break down my ideas into manageable chunks. When writing a big assignment, it helps to work on parts of the article at a time. So if I set aside an hour to work on my article, I’ll focus on one section at a time. Then I go back through the outline and write the corresponding paragraph.
I also use outlines to make sure that I don’t forget anything. And when the time comes to revise my article, I can easily identify the weak spots in my argument and improve those sections.
In short, outlines help me make sure I don’t miss any points while drafting my article. And they give me something to go back to when editing my article.
How to Create an Outline. 5 Steps
Step 1. Start with a blank sheet of paper or a blank document. For example, jot down your ideas for an introduction. What’s the purpose of this article? What do you want your reader to know? What are the main points you want to cover? What sources will you use? If you’re using an outline template like mine, leave space under each heading for your ideas.
Step 2. Fill in the information. When you come up with an idea for your outline, write it down somewhere in your outline. Or if you want, create a new section for it. Don’t worry about writing complete sentences; just jot down ideas in your own words.
If you have an outline template like mine, you can also copy and paste text from other documents. That way you only have to type once!
Here’s what my outline looks like now:
Step 3. Use Roman numerals or letters as placehpders for your body paragraphs. Roman numerals (I – III. work well for most topics, but some subjects need more than three body paragraphs (think about a history article with three main causes. Numbers are easier to read than letters when your outline gets long. A lower number means a higher position in the outline, so the first body paragraph should always be placed near the top of your outline.
Step 4. Group related ideas together under each Roman numeral or letter. In my article, I want to talk about how Zendesk and Google Forms fit together. So I’ll write down separate subheadings for integration (A. and benefits (B. Those two ideas fit together nicely, so I put them both under my second body paragraph (II.
Step 5. Use numbers or letters as placehpders for your conclusion paragraph (III. Again, use Roman numerals (I – III. if your topic is fairly simple and only has three major points. If your topic has more than three points, use numbers instead (1 – 6. Letters are trickier because they don’t necessarily represent order. Use letters if you have several different sections in your conclusion (like five or six. Otherwise, stick with numbers or Roman numerals.
Now that I have an outline, I can start writing my article!
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