Zendesk + Google Calendar Integrations
Appy Pie Connect allows you to automate multiple workflows between Zendesk and Google Calendar
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Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
About Google Calendar
Google Calendar is the time management and scheduling tool created by Google. It allows you to make appointments, organize your daily tasks, and more.
Google Calendar IntegrationsLooking for the Google Calendar Alternatives? Here is the list of top Google Calendar Alternatives
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Microsoft Outlook
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Calendly
Best ways to Integrate Zendesk + Google Calendar
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Zendesk + Google Calendar
Create Detailed Event to Google Calendar from New User in Zendesk Read More...When this happens...
New User
Then do this...
Create Detailed Event
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Zendesk + Google Calendar
Quick Add Event in Google Calendar when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Quick Add Event
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Zendesk + Google Calendar
Update Event in Google Calendar when New User is created in Zendesk Read More...When this happens...
New User
Then do this...
Update Event
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Zendesk + Google Calendar
Create Detailed Event to Google Calendar from New Group in Zendesk Read More...When this happens...
New Group
Then do this...
Create Detailed Event
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Zendesk + Google Calendar
Quick Add Event in Google Calendar when New Group is created in Zendesk Read More...When this happens...
New Group
Then do this...
Quick Add Event
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Zendesk + Google Calendar without coding knowledge. Start creating your own business flow.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Event Start
Triggers a specified time before an event starts.
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New Event
Triggers when an event is created.
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New Event Matching Search
Triggers every time an event matching a search is created.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Create Detailed Event
Add a new event on Google Calendar, defining each field.
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Quick Add Event
Create an event from incoming text sections. Google screens the text content for date, time, and description details.
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Update Event
Update an event. Updates only the fields that are filled.
How Zendesk & Google Calendar Integrations Work
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Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Google Calendar as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Zendesk to Google Calendar.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk and Google Calendar
Zendesk?
Zendesk is an online customer service and engagement platform that provides a combination of help desk, social media and live chat tops for companies to build better relationships with their customers. All these tops are combined into one platform to make it easy for businesses to manage the multiple channels they use to communicate with customers.
Zendesk is used by more than 500,000 businesses around the world. They include companies such as Tesla Motors, Sony Pictures Entertainment, Salesforce.com, and Intuit. Zendesk was founded in Copenhagen in 2007 by Mikkel Svane and Alexander Aghassipour, who wanted to create a way for businesses to better communicate with their customers. The Zendesk name is based on Zeus, the king of the Greek gods. He was the god of the sky and thunder and also ruler of Mount Olympus, where the gods lived. A zen master is someone who teaches people about Zen Buddhism. In this case, Zen Buddhism is a way of looking at the world in a way that allows people to experience the present moment fully.
Google Calendar?
Google Calendar is a time-management and scheduling calendar on Android, iOS, and desktop versions of Gmail. It helps users make plans and schedule events by keeping track of dates, deadlines, and schedules. Users can add several calendars for personal or work-related purposes. There are many features in Google Calendar that help it stand out from other online calendars. These features include integration with Google Maps, the ability to share calendars with others, and the ability to sync calendars with an Android phone.
Integration of Zendesk and Google Calendar
Zendesk and Google Calendar have integrated their services recently. This allows users to manage their company’s customer service tasks within an interface that is familiar to them. Google Calendar also integrates with Gmail, allowing users the flexibility of using either service depending on what they need for their business. Integrating Zendesk and Google Calendar creates a more efficient way for companies to manage their customer service functions. The process starts with creating an account on Zendesk. Once an account is created, the company’s customer service staff can start taking calls using the phone number associated with their account. The calls are then automatically recorded and stored in a designated fpder within Zendesk. This fpder can be accessed for future reference through Google Calendar. The recording can also be played using the Zendesk Helpdesk Chrome extension. A user can search through the recordings using keywords to find the audio file that they need for a particular situation.
Benefits of Integration of Zendesk and Google Calendar
Integrating Zendesk and Google Calendar has many benefits for both companies using Zendesk as well as companies that use Google Calendar. There are benefits for companies using Zendesk because it allows them to manage customer service tasks more easily through Google Calendar rather than having to use two different programs and switch between them frequently. Companies using Google Calendar benefit from being able to keep track of customer service calls and scheduling meetings within the same program. This helps them save time by not having to switch between different programs frequently or share information through email or other means of communication.
In conclusion, integrating Zendesk and Google Calendar has helped businesses manage customer service better by allowing them to monitor calls and schedule meetings within Google Calendar. This integration also makes it easier for businesses to use multiple platforms when managing their customer service functions, thereby saving time that is usually spent on switching between platforms often or sharing information through email or other communication methods.
The process to integrate Zendesk and Google Calendar may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
