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Integrate Zendesk with Freshteam

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Freshteam

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Freshteam

Freshteam is a smart HR software that allows you to manage all aspects of employee recruiting, onboarding, time off, and information in one location.

Freshteam Integrations

Best ways to Integrate Zendesk + Freshteam

  • Zendesk Integration Freshteam Integration

    Zendesk + Freshteam

    Create Employee to Freshteam from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Freshteam Integration Create Employee
  • Zendesk Integration Freshteam Integration

    Zendesk + Freshteam

    Update Employee in Freshteam when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Freshteam Integration Update Employee
  • Zendesk Integration Freshteam Integration

    Zendesk + Freshteam

    Create Employee to Freshteam from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Freshteam Integration Create Employee
  • Zendesk Integration Freshteam Integration

    Zendesk + Freshteam

    Update Employee in Freshteam when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Freshteam Integration Update Employee
  • Zendesk Integration Freshteam Integration

    Zendesk + Freshteam

    Create Employee to Freshteam from New Organization in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Organization
     
    Then do this...
    Freshteam Integration Create Employee
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Freshteam in easier way

It's easy to connect Zendesk + Freshteam without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Employee

    Triggers when a new employee is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Employee

    Creates a Employee.

  • Update Employee

    Updates an existing employee.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Freshteam Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshteam as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Freshteam.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Freshteam

Zendesk?

Zendesk is a SaaS company that provides customer service and sales software, designed to serve small and medium-sized businesses. They were founded in 2007 and are based in San Francisco, California. Today they serve over 200,000 customers and offices in Asia, North and South America. Their software has been used by companies such as Alibaba, The New York Times, and Spotify.

Freshteam?

Freshteam is a SaaS company that provides customer service and sales software. Freshteam was founded in 2012 and is based in London, England. Today they serve over 50,000 customers. Their software has been used by companies such as Uber, Deliveroo, and Slack.

Integration of Zendesk and Freshteam

Integrating Freshteam with Zendesk means that you can manage all your customer inquiries from one dashboard or set up a trigger that sends event notifications to the appropriate Freshteam agent when a ticket is created in Zendesk. This integration saves you time because you do not have to switch between different screens to view the inquiries from one service or the other. You can also save costs by using your existing Zendesk infrastructure to manage your inquiries from Freshteam.

Benefits of Integration of Zendesk and Freshteam

The benefits of integrating Zendesk and Freshteam include:

You can manage all your customer inquiries from one dashboard or set up a trigger that sends event notifications to the appropriate Freshteam agent when a ticket is created in Zendesk. This integration saves you time because you do not have to switch between different screens to view the inquiries from one service or the other. You can also save costs by using your existing Zendesk infrastructure to manage your inquiries from Freshteam. In addition, you will be able to minimize the number of emails you send and receive. This will result in increased efficiency and reduced costs. It will also reduce your carbon footprint because it will help minimize paper waste and printing. The integration will help you provide better customer support and increase your productivity. Your customers will be able to report their issues directly through their preferred channels such as email, chat, or social media. This will allow you to focus on different tasks such as creating content or managing social media accounts because you will no longer have to spend time answering calls and emails. There will be less interruptions since you will not need to switch between different screens just to view an inquiry from one service or the other. You will also be able to use your existing Zendesk infrastructure to manage your inquiries from Freshteam. This means that you can save time and money, and reduce your carbon footprint by avoiding the need to set up a new system for managing inquiries from another service.

The process to integrate Zendesk and Freshteam may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.