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Zendesk + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Freshservice

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
Freshservice Alternatives

Looking for the Freshservice Alternatives? Here is the list of top Freshservice Alternatives

  • Zendesk Zendesk
  • Zoho Desk Zoho Desk

Best ways to Integrate Zendesk + Freshservice

  • Zendesk Zendesk

    Freshservice + Zendesk

    Create Ticket to Zendesk from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Zendesk Create Ticket
  • Zendesk Zendesk

    Freshservice + Zendesk

    Update User in Zendesk when New User is created in Freshservice Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Zendesk Update User
  • Zendesk Zendesk

    Freshservice + Zendesk

    Create User to Zendesk from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Zendesk Create User
  • Zendesk Zendesk

    Freshservice + Zendesk

    Create Organization to Zendesk from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Zendesk Create Organization
  • Zendesk Zendesk

    Freshservice + Zendesk

    Update Ticket in Zendesk when New User is created in Freshservice Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    Zendesk Update Ticket
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + Freshservice in easier way

It's easy to connect Zendesk + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Zendesk & Freshservice Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Freshservice

Zendesk?

Zendesk is a customer support software that offers an easy-to-use, efficient, and scalable alternative to email-based customer support. Zendesk is designed for businesses around the world. It can be used by support teams of all sizes, from small businesses to enterprise-level companies. Zendesk comes in three editions, which include Standard, Professional, and Enterprise. With Zendesk, users can also leverage a number of third-party integrations, including custom ticket forms, live chat sputions, and more.

Zendesk enables organizations to provide a better experience to their customers by centralizing all of their customer support information in one place. The company’s mission is to make every interaction between a business and its customers as smooth as possible. Zendesk has received positive reviews from the media since its launch and is considered a leader in the growing B2B customer service market.

Freshservice?

Freshservice is the cloud-based IT service management (ITSM. spution for IT professionals to automate tasks, monitor IT infrastructure & helpdesk. Freshservice helps enterprises improve customer service by simplifying IT processes across multiple departments such as Help Desk, Service Desk & IT Operations. Freshservice is an intelligent platform that makes it easy to cplect user feedback and IT asset data from any application or device.

The process to integrate Zendesk and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.