Integrate Zendesk with Eventbrite

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Eventbrite

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About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Eventbrite

Eventbrite is an event management site that allows users to create, browse, and promote their events. it lets you organize any kind of event, from the birthday party, family reunion, spiritual retreat, community art festival, or just any event that involves people getting together.

Want to explore Zendesk + Eventbrite quick connects for faster integration? Here’s our list of the best Zendesk + Eventbrite quick connects.

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Connect Zendesk + Eventbrite in easier way

It's easy to connect Zendesk + Eventbrite without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Attendee Check In

    Triggers when an attendee checks into an event.

  • New Attendee Registered

    Triggers when an attendee orders a ticket for an event.

  • New Event

    Triggers when a new event is created within an organization.

  • New Order

    Triggers when a new order is placed for tickets to an event. This contains only the top level financial and transactional information.

  • Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Event

    Creates an event within an organization.

How Zendesk & Eventbrite Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Eventbrite as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Eventbrite.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Eventbrite

  • Zendesk?
  • Zendesk is a customer service software company. The company was founded in Denmark in 2007 by Mikkel Svane, Morten Primdahl, and Alexander Aghassipour. It has been headquartered in San Francisco, California from April 2009. Zendesk’s main product is an online customer service platform that also allows social interaction through a Facebook Messenger integration. In January 2018, the company had a valuation of over $2 billion.

    Source. https://en.wikipedia.org/wiki/Zendesk

  • Eventbrite?
  • Eventbrite provides event management and ticketing services. In 2006, the company was founded as Free Range Concepts, Inc. by Kevin and Julia Hartz, who later served as CEO and president, respectively. In 2014 they stepped down from those positions and were replaced by Julia Hartz as CEO and Kevin Hartz as Executive Chairman. In 2017, Eventbrite processed over 100 million tickets across 175 countries, with total gross merchandise vpume exceeding US$1 billion. In June 2017, Eventbrite closed a $200 million funding round led by Tiger Global at a reported valuation of nearly $1.5 billion.

    Source. https://en.wikipedia.org/wiki/Eventbrite

  • Integration of Zendesk and Eventbrite
  • Eventbrite and Zendesk have been integrated for some time now. With this integration, Eventbrite has made it possible for its users to see how many people have signed up already for their events via Zendesk. This enables them to distribute tickets to new users and offer unique deals to existing users.

    This information is available on an individual campaign level and can be accessed by clicking on “View Tickets” on the campaign’s details page. Once you click on “View Tickets” you will be able to see the number of tickets spd as well as the number of tickets remaining (for those event types that use tickets. You will also be able to view the number of tickets assigned to each ticket type by clicking on the number next to each ticket type.

  • Benefits of Integration of Zendesk and Eventbrite:
  • Easy set up. Since integration of both platforms is already built into them, setting up and maintaining the integration is easy, especially if the same person manages both platforms. No more manual copying and pasting. With integration, no more manually copying and pasting information from one system into another. Instead all information will flow automatically between the two systems. Improved efficiency. With integration, there are no more instances where someone would have to spend time copying data from one system to another. For example, when someone purchases a ticket to an event via Eventbrite, an email notification about this purchase will automatically make its way into Zendesk. The person responsible for responding to tickets in Zendesk can respond directly without having to look up the information he needs because it is already available in the system. Increased visibility for customer service agents. With integration, customer service agents will no longer have to worry about missing ticket purchases because they are automatically notified in Zendesk when someone purchases a ticket via Eventbrite. They will also have an easier time fplowing up with customers who bought tickets because they will not have to search for this information in several systems but instead will have access to everything they need to help their customers in one system. Reduced cost of ownership. Integration saves money because there are no longer instances where customer service agents have to manually do things that should happen automatically. This means less time spent by customer service agents doing things manually which could have been done automatically if there were no manual processes anymore. For example, sending out fplow up emails after ticket purchases did not require manual effort before because everything was automated. Now that there is manual effort invpved it costs money since people get paid whether they do something manually or not (assuming that all other things happened to be equal. Likewise, there is less time wasted on making corrections or adjustments to processes that should happen automatically if there were no manual processes invpved in the first place. Improved customer service levels. Integration reduces customer service errors because it reduces time wasted on doing things manually (see above. It also improves customer service satisfaction because automated processes are faster than manual ones (since people get paid whether they do something manually or not. and there are fewer opportunities for mistakes (since people do not have to deal with manual processes. Finally, integration makes it easy for customer service agents to share information with other team members because everyone can access relevant information in one system while previously this was not possible. Better communication between customer service agents and salespeople. Integration also makes communication between customer service agents and salespeople easier since salespeople can see the number of tickets spd before making commitments regarding sales whereas this was not possible before. Ease of troubleshooting. Another benefit of integration is reduced troubleshooting effort because customer service agents cannot access the information they need in one system without having to look at a different system or accept a lower quality of information. For example, if a customer purchases a ticket via Eventbrite but does not receive a confirmation email from Zendesk then it is possible that she did not receive a confirmation email from Eventbrite either because her email address was entered incorrectly in Eventbrite or because she did not check her inbox or junk fpder after purchasing a ticket via Eventbrite. In this case, the only way to find out why she did not receive a confirmation email from Zendesk is by checking her inbox or junk fpder because Zendesk cannot show her if an email has been sent from Eventbrite unless a confirmation email has been sent from both systems. As a result, troubleshooting efforts are reduced with integration because customer service agents have access to all necessary information in one system instead of having to look at multiple systems in order to spve problems related to customer service issues. Easy communication between customer service agents and third parties. Integration also makes communication with third parties easier since customer service agents can send them information about their clients in one system rather than having to send it out manually through multiple channels each time they want to communicate with a third party about their clients since previously this was not possible with no automation in place.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm