?>

Zendesk + Email By Connect Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Email By Connect

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Best ways to Integrate Zendesk + Email By Connect

  • Zendesk Google Sheets

    Zendesk + Google Sheets

    Add Every New Zendesk Ticket to Google Sheets Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Google Sheets Create Spreadsheet Row
    Turn Google Sheets into a database for your Zendesk support tickets with Appy Pie easy to use Connects. Our platform lets you integrate Zendesk with Google Sheets in minutes without any coding skills. Once you’ve set up this integration, whenever a new ticket is opened in Zendesk, we will automatically add it to the Google Sheets. This way you can keep a record of entire Zendesk ticket & track them for future reference.
    How This Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect adds the ticket information to a new row in Google Sheets
    What You Need
    • A Zendesk account
    • A Google account
  • Zendesk Salesforce

    Zendesk + Salesforce

    Create a Lead in Salesforce for Every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Salesforce Create Lead
    It is natural for your support team to sometimes act as the sales team by working on potential new leads. Instead of having your support team manually send your sales people lead info, let Appy Pie Connect do it automatically. Once active, this Connect will trigger with every new ticket generation on Zendesk, automatically creating a new deal in Salesforce for your sales representatives to follow up.
    How this Zendesk – Salesforce integration works:
    • A new ticket appears in a Zendesk view
    • Appy Pie Connect creates new leads in Salesforce
    What Is Needed For Integration
    • A Zendesk account
    • A Salesforce Account
  • Zendesk Pipedrive

    Zendesk + Pipedrive

    Create Deals on Pipedrive from New Zendesk Tickets Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Pipedrive Create Deal
    Help your business grow by converting your helpdesk tickets into deals in your CRM application. Once this integration is active, whenever a new ticket is added on Zendesk, Appy Pie Connect will create a new deal on Pipedrive, giving you an opportunity to sell your products or services. Don’t waste another minute! Automate your workflow in minutes without any programming knowledge.
    How this Zendesk – Pipedrive integration works
    • A new ticket is created on Zendesk
    • Appy Pie Connect creates a new deal on Pipedrive
    What Is Needed For Integration
    • A Zendesk account
    • A Pipedrive account
  • Zendesk Office 365

    Zendesk + Office 365

    Create Office 365 Events for every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Office 365 Create Event
    Both Office 365 and Zendesk are popular applications that help business owners get more done. When you sync both of these apps, you add another level of efficiency in your workflow. After setting up this integration, Appy Pie Connect will automatically create new Office 365 events every time a new ticket is created on Zendesk. This integration helps you keep up with your schedule.
    How It Works
    • A new ticket is created on a Zendesk view
    • Appy Pie Connect automatically creates an event in Office 365
    What You Need
    • An Office 365 account
    • A Zendesk account
  • Zendesk Slack

    Zendesk + Slack

    Get Notifications in Slack for Every New Zendesk Ticket Read More...
    Close
    When this happens...
    Zendesk New Ticket
     
    Then do this...
    Slack Send Channel Message
    The Zendesk – Slack automation from Appy Pie Connect makes your customer support process more efficient. Once this connect is active, Appy Pie Connect will send a notification to your chosen slack channel whenever a new ticket is opened in Zendesk. This way you can notify your team of new tickets or get a private message about the support tickets that need a personal reply.
    How This Zendesk - Slack Integration Works
    • A new ticket is opened in Zendesk
    • Appy Pie Connect sends a message to a chosen Slack channel with the ticket information
    What You Need
    • A Zendesk account
    • A Slack account
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + Email By Connect in easier way

It's easy to connect Zendesk + Email By Connect without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Zendesk & Email By Connect Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Email By Connect as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Email By Connect.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Email By Connect

Zendesk is a cloud-based software for customer support, which is used by over 200,000 organizations ranging from small businesses to Fortune 500 companies. The platform enables businesses to maintain their customer relationships by offering them with email, phone or live chat support. Customers who are using Zendesk can talk to the company representatives directly on the website without an agent. Also, they can manage their inquiries and tickets in real-time and get notifications about them through email and mobile apps. (Zendesk.com, 2017)

Email By Connect is one of the best cloud-based email marketing tops that helps the customers to send and receive their emails. It has many great features such as templates and auto responders. Customers can use the templates to make customized emails for different types of events such as welcome email, membership renewal email, etc. (Emailbyconnect.com, 2017)

Because of the integration of Zendesk and Email By Connect, customers can use Zendesk for live chat support and Email By Connect for sending and receiving emails.

Integration of Zendesk and Email By Connect

Zendesk provides a unique feature that lets customers chat with the company representatives on its own website. Customers do not need to install any kind of software or register themselves with any other website. They can access all of their questions and issues on Zendesk itself. But, sometimes customers might want to send emails to the company representatives. For example, if a product or service is not working properly, customers will want to write their concerns in an email so that company representatives do not waste time in understanding the issue. In this case, Zendesk’s customers can use Email By Connect for sending emails directly to a company representative.

Because Email By Connect is a cloud-based email marketing top, it can be integrated with Zendesk easily. Even though Email By Connect does not offer any live chat feature like Zendesk, it offers a lot of features for creating customized emails quickly. For example, customers can use Email By Connect’s templates for personalizing the subject line and body of their emails. Company representatives will receive an email from Email By Connect’s system in which they can reply to in order to communicate with a customer. The system will automatically update the conversation history in Zendesk. For example, if a customer sends a ticket to a company representative through Email By Connect, then Zendesk will have a conversation history related to that customer’s ticket in which all back-and-forth communication between the customer and company representative will be shown in details. This way, customers can easily track their tickets in Zendesk when they are using Email By Connect.

Benefits of Integration of Zendesk and Email By Connect

Below are the benefits of integrating Zendesk and Email By Connect:

  • Customers can send emails without logging into another website.
  • Customers can view conversations on one single platform.
  • Company representatives can respond to emails quickly instead of writing back-and-forth conversations on Zendesk or Email By Connect separately.
  • Company representatives do not need to install any kind of software or register themselves with another website just to send emails to customers.

Over 200,000 companies are using Zendesk. This is because it provides them with an easy-to-use platform for managing customer relationships. Even though there are many other companies offering similar sputions, Zendesk is leading among them because of its simplicity and flexibility. Many companies are choosing Email By Connect as their email marketing top because it has some great features like templates and auto responders. But, if some companies want their customers to be able to chat with them directly on their websites then they should choose Zendesk first because it provides that feature already. And if those companies want their customers to be able to send them emails then they should choose Email By Connect because it is easier to integrate with Zendesk than other email marketing platforms are.

The process to integrate Zendesk and Email By Connect may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.