Integrate Zendesk with Dropbox

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Dropbox

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Dropbox

Dropbox is a collaboration space that allows you to easily store and access your photos, documents, videos, and other important files from any phone, tablet or computer in the world.

Dropbox Integrations
Dropbox Alternatives

Looking for the Dropbox Alternatives? Here is the list of top Dropbox Alternatives

  • Google Drive Integration Google Drive

Best Zendesk and Dropbox Integrations

  • Zendesk Integration Dropbox Integration

    Zendesk + Dropbox

    Create or Append to Text File to Dropbox from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Dropbox Integration Create or Append to Text File
  • Zendesk Integration Dropbox Integration

    Zendesk + Dropbox

    Upload File in Dropbox when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Dropbox Integration Upload File
  • Zendesk Integration Dropbox Integration

    Zendesk + Dropbox

    Create Text File to Dropbox from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Dropbox Integration Create Text File
  • Zendesk Integration Dropbox Integration

    Zendesk + Dropbox

    Create Folder to Dropbox from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Dropbox Integration Create Folder
  • Zendesk Integration Dropbox Integration

    Zendesk + Dropbox

    Create or Append to Text File to Dropbox from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Dropbox Integration Create or Append to Text File
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Dropbox in easier way

It's easy to connect Zendesk + Dropbox without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New File in Folder

    Triggers upon addition of new files to a folder. Note: the number of files/folders in a designated folder cannot exceed 4000.

  • New Folder

    Triggers upon addition of a new folder. Ensure that the number of files/folders in the designated folder does not exceed 4000.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Folder

    Generates a brand new folder at the specified path.

  • Create Text File

    Generates a brand new text file from predefined plain text content.

  • Create or Append to Text File

    Adds a new line to an existing text file. If the file doesn't exist, it creates the text file.

  • Upload File

    Upload an existing file or attachment up to 100 MB in size.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Dropbox Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Dropbox as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Dropbox.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Dropbox

Zendesk

Zendesk provides a cloud-based customer service software. It is used in over 14,000 companies around the world. The company was founded in 2007 by Mikkel Svane, Morten Primdahl and Thomas Pedersen, who were all students at the Copenhagen Business Schop (CBS. In September 2013, it had over 70 employees.

Zendesk’s headquarters are located in San Francisco and it has offices in Dublin and San Mateo, California; Austin, Texas; Raleigh, North Carpina; London, United Kingdom and Sydney, Australia.

Dropbox

Dropbox is a file hosting service provider based in San Francisco. The company gives users 2 GB of free storage space, with paid plans that offer more capacity and additional features. Dropbox says it has 250 million users worldwide.

Dropbox is an example of a cloud computing application. It allows users to create special fpders on their computers, which Dropbox then synchronizes with its own servers, including in the user’s Dropbox fpder on the web. Changes made to files in the local fpder are automatically replicated to the web fpder and changes made to the files in the web fpder are likewise automatically propagated to the local fpder. This automatic synchronization allows users to work on their files wherever they are, using whichever device is most convenient, without worrying about whether they will have access to the latest version later if they switch devices.

Integration of Zendesk and Dropbox

In some cases, Zendesk and Dropbox can be integrated to make the overall experience of the company’s customers better. For example, when a customer needs help with a problem or a question about the company’s product or service, he or she may send an email or message via Zendesk. The customer may also need to share information that can be found in Dropbox, such as receipts or images of damaged products.

In this scenario, there are several benefits of integrating Zendesk and Dropbox. First, it provides a unified experience for customers across all channels. Second, it allows customers to receive customized support specific to their needs. Third, it increases efficiency for employees because staff can quickly retrieve information from a customer’s Zendesk account within Dropbox. In addition, it eliminates the need for customers to send duplicative information that may already exist on their accounts. Finally, it saves time for customers because they do not have to wait while their questions are answered by multiple people.

Benefits of Integration of Zendesk and Dropbox

Integration of Zendesk and Dropbox allows companies to provide better customer service. Employees can quickly access a customer’s relevant information from any device without having to ask for it repeatedly. Customers can also get answers faster since only one person can answer their question. In addition, customers can be transferred between departments more easily since employees can view customer interactions across departments in one place. Finally, integration of Zendesk and Dropbox allows employees to access customer information seamlessly and across different platforms when providing personalized support to them.

The process to integrate Zendesk and Dropbox may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.