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Zendesk + CloudTalk Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk and CloudTalk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About CloudTalk

CloudTalk help modern sales and customer service teams provide better phone support and close more deals.

CloudTalk Integrations

Best ways to Integrate Zendesk + CloudTalk

  • Zendesk CloudTalk

    Zendesk + CloudTalk

    Create Contact to CloudTalk from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    CloudTalk Create Contact
  • Zendesk CloudTalk

    Zendesk + CloudTalk

    Update Contact in CloudTalk when New User is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk New User
     
    Then do this...
    CloudTalk Update Contact
  • Zendesk CloudTalk

    Zendesk + CloudTalk

    Create Contact to CloudTalk from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Group
     
    Then do this...
    CloudTalk Create Contact
  • Zendesk CloudTalk

    Zendesk + CloudTalk

    Update Contact in CloudTalk when New Group is created in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Group
     
    Then do this...
    CloudTalk Update Contact
  • Zendesk CloudTalk

    Zendesk + CloudTalk

    Create Contact to CloudTalk from New Organization in Zendesk Read More...
    Close
    When this happens...
    Zendesk New Organization
     
    Then do this...
    CloudTalk Create Contact
  • Zendesk {{item.actionAppName}}

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk + CloudTalk in easier way

It's easy to connect Zendesk + CloudTalk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Call

    Triggers when call is made via CloudTalk.

  • New Contact

    Triggers when a contact is created or updated in CloudTalk.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Contact

    Create a contact.

  • Update Contact

    Update an existing contact.

How Zendesk & CloudTalk Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick CloudTalk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to CloudTalk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and CloudTalk

  • Zendesk?
  • Zendesk is a customer support system that allows companies to create a help desk to handle customer-related issues. It also includes an analytics feature that provides data to the business about their customers. Zendesk is one of many cloud-based services available, which are known as Software as a Service (SaaS.

  • CloudTalk?
  • CloudTalk enables businesses to enhance their cplaboration, communication, and productivity. The service provides real-time chat rooms for employees, as well as document sharing and project management.

  • Integration of Zendesk and CloudTalk
  • CloudTalk offers live chat, video conferencing, file sharing, project management, and voice calling. With the integration of Zendesk, customers can be connected directly with the customer service department by clicking on the “Live Chat” button located on the bottom right of the screen. This enables customers to reach out to the company directly through live chat.

  • Benefits of Integration of Zendesk and CloudTalk
  • The integration of Zendesk and CloudTalk allows companies to boost efficiency. Customers aren’t required to visit the website first to access the live chat feature. If customers are busy or unable to answer questions themselves, they can simply send customers to the support team. This frees up customers’ time, allowing them to do other work.

    The process to integrate 403 Forbidden and 403 Forbidden may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.