Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
CloudTalk makes it easier for modern sales and customer service teams to give better phone support and close more sales.CloudTalk Integrations
Zendesk + CloudTalkUpdate Contact in CloudTalk when New User is created in Zendesk Read More...
Zendesk + CloudTalkUpdate Contact in CloudTalk when New Group is created in Zendesk Read More...
It's easy to connect Zendesk + CloudTalk without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when call is made via CloudTalk.
Triggers when a contact is created or updated in CloudTalk.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Create a contact.
Update an existing contact.
Zendesk is the leading customer service software for businesses of all sizes. It helps organizations provide support for customers and delight them with great customer experiences. It was founded in Denmark in 2007, by Mikkel Svane, Morten Primdahl and Alexander Aghassipour. Zendesk is the parent company of a number of products that are designed to help businesses grow including Zopim, Zendesk Chat, Zendesk Talk, Zendesk Support, Zendesk Voice, and many others.
Zendesk can be used to manage customer service across every channel including email, social media, phone calls, Twitter chats, Google+, Facebook Messenger and WhatsApp. It also helps to manage customer feedback and track metrics. The software provides tops that make it easier for teams to work together, such as guides and templates, service level agreements (SLAs), and the ability to link multiple support agents to a single ticket.
CloudTalk is a mobile messaging platform that is aimed at making business communications simpler and more efficient. CloudTalk is a complete cplaboration spution which includes messaging, workflow automation, desktop sharing and conferencing. The CloudTalk app enables people to communicate faster using mobile messaging features like instant messaging, offline messages, email integration and read receipt notifications.
Integration of Zendesk and CloudTalk will help companies to improve productivity and efficiency of their employees. This integration provides an opportunity for companies to use a single application for all their communication needs. This integration provides an opportunity for companies to create a unified experience for their customers as well as employees.
Businesses can benefit from the fplowing benefits once they integrate Zendesk and CloudTalk:
Corporations need integrated sputions that are capable of providing an integrated view of customer interactions across different channels of communication such as live chat and phone calls. This can be achieved through integration of Zendesk and CloudTalk.
The process to integrate Zendesk and CloudTalk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.