Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Asana is a task management tool that brings all of your team's work together in one place. It lets you organize tasks by project, phases, priority level, due date, assignee, and tags. Asana is a great tool to manage even the largest and most complex projects.Asana Integrations
It's easy to connect Zendesk + Asana without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers whenever a task within a project is marked as completed. Does not trigger on completed subtasks.
Triggered whenever you add a new project.
Triggers on an addition of a new story.
Triggers upon an addition of a new subtask.
Triggers every time you create a new tag.
Triggers whenever a new task is added to a project.
Triggers whenever a new task is added to a workspace.
Triggered every time you add a new team.
Triggered once a new user is added.
Triggers every time you add a tag to a task.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Adds a new project.
Adds a new story (a comment is a story).
Adds a new task.
Updates an existing Task.
Zendesk is an online customer support platform. It is a cloud-based software that allows companies to provide support in the internet (phone, social networks, mobile applications.
Zendesk's clients are mainly businesses in the technpogy sector such as Google, Apple, Facebook, Microsoft, Amazon and others. Zendesk also supports non-technpogy sectors such as hospitality, fashion, retail and education.
Asana is a project management top that allows users to manage tasks and projects with a team of people. It was created by Dustin Moskovitz (co-founder of Facebook. and Justin Rosenstein (former employee of Facebook.
This integration allows users to log into the Asana platform directly from Zendesk with their email address and password. The user does not have to login again to the Asana platform. This integration will benefit companies that use both products because they will not have to use two different logins.
Companies that use Asana and Zendesk can now get more value from both products. For example, they can create tickets in Zendesk for their customers and these customers can create tasks in Asana within the same system. They can also work together on projects using both platforms.
The Zendesk-Asana integration offers several benefits:
Flexibility . Users have more flexibility to manage their time as they can switch between both platforms with just one login.
Communication . Users can communicate with their cpleagues about the progress made on projects thanks to the integration of the two platforms.
Efficiency . The integration of the two platforms reduces the amount of effort it takes to manage both platforms. Users have greater efficiency when managing multiple projects at once.
Cost reduction . The integration of the two platforms reduces costs for companies as they only need to pay for one platform. They also do not have to hire additional staff to manage the two platforms separately.
The process to integrate Zendesk and Asana may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.