Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
AerisWeather provides developer-friendly data services and tools that allow you to monetize weather where it impacts your business.AerisWeather Integrations
AerisWeather + ZendeskCreate Ticket to Zendesk from New Weather Alerts in AerisWeather Read More...
AerisWeather + ZendeskUpdate User in Zendesk when New Weather Alerts is created in AerisWeather Read More...
AerisWeather + ZendeskCreate User to Zendesk from New Weather Alerts in AerisWeather Read More...
AerisWeather + ZendeskCreate Organization to Zendesk from New Weather Alerts in AerisWeather Read More...
AerisWeather + ZendeskUpdate Ticket in Zendesk when New Weather Alerts is created in AerisWeather Read More...
It's easy to connect Zendesk + AerisWeather without coding knowledge. Start creating your own business flow.
Triggers every time a new group is created in Zendesk.
Triggers once a new organization is added to Zendesk.
Triggers every time a new ticket is added to a view.
Triggers when a new user is created in Zendesk.
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
Triggers when a new forecast is created
Triggers current observation data for your location. You can select how often to get new data.
Triggers an alert if there is a chance and type of precipitation (rain, snow, mix) for your location. You can choose how often to check for precipitation, and how far into the future you need to know.
Triggers on new active weather alerts for the selected location. You can choose how often to look for new alerts.
Create a new organization.
Create a new ticket.
Create a new user.
Update an existing organization.
Modify an existing ticket status or add comments.
Modify an existing user.
Zendesk is a software-as-a-service (SaaS. company that develops and provides a help desk and customer support top. It offers various features such as Knowledge Base, contact management, email and chat integration, analytics, and mobile apps. Zendesk was founded in Denmark in 2007 by co-founders Mikkel Svane, Morten Stroksnæs, and Alexander Aghassipour, who was previously the CTO of Zend Technpogies.
AerisWeather is a weather app and website that provides weather forecasts and information on current conditions and stats for over 10 million locations worldwide. It provides data from multiple sources including the National Weather Service (NWS), Accuweather, and Weather Underground to provide accurate and up-to-date weather information. AerisWeather initially launched as a weather app for iPhones, iPads, and iPod Touches in June 2012. In August 2013, AerisWeather released its first Android app. In October 2014, it released an update to its iOS apps to add push notifications, airport delay notifications, and a severe weather alerts feature.
Zendesk integrates with AerisWeather to access weather forecasts in order to give users more detailed information about the weather conditions in their area when they are dealing with a support request. Zendesk users can quickly see the current conditions and forecasted weather conditions around their respective office or customers’ offices when necessary. This integration improves the quality of service by providing valuable information to Zendesk users.
In addition to the integration improving the quality of service, it also saves time for users. With a simple click, users can view a forecasted weather condition for a location where a customer resides or works. They do not have to look up the weather conditions themselves. As a result, it provides a valuable benefit to users. It helps them respond more quickly to customers’ questions relating to the weather conditions.
Overall, this integration of Zendesk with AerisWeather benefits Zendesk users by providing them with valuable information regarding the forecasted weather conditions at different locations around the world. This integration helps users respond quickly to customer requests by providing insight into the weather conditions at the customer’s location or office location.
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