?>

Integrate Zendesk with Shift4Shop (formerly 3dcart)

Appy Pie Connect allows you to automate multiple workflows between Zendesk and Shift4Shop (formerly 3dcart)

  • No code
  • No Credit Card
  • Lightning Fast Setup
20 Million man hours saved

Award Winning App Integration Platform

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

About Shift4Shop (formerly 3dcart)

3dcart is a leading open-source shopping cart software package that allows you to create and manage your own online stores in minutes. It is easy to install, use, and manage.

Shift4Shop (formerly 3dcart) Integrations
Shift4Shop (formerly 3dcart) Alternatives

Looking for the Shift4Shop (formerly 3dcart) Alternatives? Here is the list of top Shift4Shop (formerly 3dcart) Alternatives

  • BigCommerce Integration BigCommerce
  • Magento 2.X Integration Magento 2.X

Best ways to Integrate Zendesk + Shift4Shop (formerly 3dcart)

  • Zendesk Integration Shift4Shop (formerly 3dcart) Integration

    Zendesk + Shift4Shop (formerly 3dcart)

    Create Customer to 3Dcart from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Shift4Shop (formerly 3dcart) Integration Create Customer
  • Zendesk Integration Shift4Shop (formerly 3dcart) Integration

    Zendesk + Shift4Shop (formerly 3dcart)

    Create Product Simple to 3Dcart from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Shift4Shop (formerly 3dcart) Integration Create Product Simple
  • Zendesk Integration Shift4Shop (formerly 3dcart) Integration

    Zendesk + Shift4Shop (formerly 3dcart)

    Create Order to 3Dcart from New User in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New User
     
    Then do this...
    Shift4Shop (formerly 3dcart) Integration Create Order
  • Zendesk Integration Shift4Shop (formerly 3dcart) Integration

    Zendesk + Shift4Shop (formerly 3dcart)

    Create Customer to 3Dcart from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Shift4Shop (formerly 3dcart) Integration Create Customer
  • Zendesk Integration Shift4Shop (formerly 3dcart) Integration

    Zendesk + Shift4Shop (formerly 3dcart)

    Create Product Simple to 3Dcart from New Group in Zendesk Read More...
    Close
    When this happens...
    Zendesk Integration New Group
     
    Then do this...
    Shift4Shop (formerly 3dcart) Integration Create Product Simple
  • Zendesk Integration {{item.actionAppName}} Integration

    Zendesk + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Zendesk + Shift4Shop (formerly 3dcart) in easier way

It's easy to connect Zendesk + Shift4Shop (formerly 3dcart) without coding knowledge. Start creating your own business flow.

    Triggers
  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • New Customer

    Triggers when a new customer is created.

  • New Order

    Triggers when a new order is placed.

  • Product New

    Triggers when a new product is created.

    Actions
  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

  • Create Customer

    Creates a new customer.

  • Create Order

    Creates a new order.

  • Create Product Simple

    Creates a new product.

Compliance Certifications and Memberships

Highly rated by thousands of customers all over the world

We’ve been featured on

featuredon
Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk & Shift4Shop (formerly 3dcart) Integrations Work

  1. Step 1: Choose Zendesk as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Shift4Shop (formerly 3dcart) as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk to Shift4Shop (formerly 3dcart).

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk and Shift4Shop (formerly 3dcart)

Zendesk and Shift4Shop (formerly 3dcart. are two different platforms for customer support. Zendesk is a software-as-a-service (SaaS. customer service platform, while Shift4Shop (formerly 3dcart. is a retail platform. If you want to know in depth about Zendesk, please check out this article. Meanwhile, if you want to know what Shift4Shop (formerly 3dcart. is all about, check out this article.

As you can see, both Zendesk and Shift4Shop (formerly 3dcart. are awesome products, but there are still many customers who prefer to use both of them. What’s the reason? That’s because these two products have distinct advantages that make them more suitable for certain situations. The integration between Zendesk and Shift4Shop (formerly 3dcart. can help both customers and users spve problems more efficiently.

Integration of Zendesk and Shift4Shop (formerly 3dcart)

You can integrate Zendesk with Shift4Shop (formerly 3dcart. via Zapier. For example, if your customers send an email to your Zendesk account, you can send that email in a form of ticket in Shift4Shop (formerly 3dcart. But what if you want to take it one step further? With custom fields in Zendesk, you will be able to integrate Zendesk and Shift4Shop (formerly 3dcart. With custom fields in Zendesk, you can track specific information about your customers in the back office. And with custom fields in Shift4Shop (formerly 3dcart), you will be able to also track specific information about your customers in the front office. That means you will be able to get all the information from your customers and provide them with the best possible support, which will reduce the amount of time they spend on spving their problems on their own. In this way, both customers and users will benefit from the integration between Zendesk and Shift4Shop (formerly 3dcart.

Benefits of Integration of Zendesk and Shift4Shop (formerly 3dcart)

Benefit #1. Reduce support costs

Integrating Zendesk with Shift4Shop (formerly 3dcart. will help reduce support costs by reducing the amount of time customers need for spving their problems. As mentioned above, if your customers send an email with their problem to your Zendesk account, you can send that email as a ticket in Shift4Shop (formerly 3dcart. Then with custom fields in both Zendesk and Shift4Shop (formerly 3dcart), you will be able to track specific information about your customers, such as the number of visits they made on your website or the number of times they visited a specific page on your website. This way, you can help them spve their problem not only now but also in the future. With the integration between Zendesk and Shift4Shop (formerly 3dcart), you can reduce support costs by helping your customers spve their problems faster.

Benefit #2. Reduce time spent on creating tickets

Another benefit of integrating Zendesk with Shift4Shop (formerly 3dcart. is that you will be able to reduce the time you spend on creating tickets. Usually, when customers send an email to your support team, it takes staff members some time to create tickets in your ticketing system to handle those emails and reply to customers. However, if you integrate Zendesk with Shift4Shop (formerly 3dcart), there is no need for staff members to manually create tickets every time a customer sends an email; instead, they will be able to create tickets from emails automatically. That means the amount of time required for handling emails will be reduced significantly and staff members can focus their attention on other important tasks.

Benefit #3. Reduce cost for tops

It is obvious that integrating Zendesk with Shift4Shop (formerly 3dcart. will help reduce cost for tops. For example, if you use Zoho Survey – a survey top – in addition to Zendesk and Shift4Shop (formerly 3dcart), then integrating all of them together may be pretty expensive. However, if you integrate just Zendesk and Shift4Shop (formerly 3dcart), then you won’t need to pay for another top to survey your customers; instead, you can use the survey top in your shopping cart. Just like that, integrating Zendesk with Shift4Shop (formerly 3dcart. helps reduce cost for tops.

Benefit #4. Save time for employees

Also, integrating Zendesk with Shift4Shop (formerly 3dcart. will help save time for employees. For example, if your employees spend too much time on creating tickets manually every time they receive an email from a customer, they won’t be able to do other things. So, it would make sense if they can create tickets automatically from emails without needing to manually create them first. With the integration between Zendesk and Shift4Shop (formerly 3dcart), this job can be done automatically without any additional effort from staff members. That means they don’t need to waste any time on unnecessary tasks; instead, they can focus their attention on other important things that they really need to do.

Benefit #5. Can easily track all customer conversations in one place

Finally, integrating Zendesk with Shift4Shop (formerly 3dcart. is beneficial because it makes it easy for both companies and their customers to track all customer conversations in one place. With this integration, there are no barriers between companies and their customers; instead, they can communicate more efficiently than before. When companies use both Zendesk and Shift4Shop (formerly 3dcart), they have fewer reasons to lose contact with their customers since everything is tracked in one place. In this way, communication between companies and their customers becomes seamless and efficient; thus businesses become more profitable because they don’t lose any potential customers through inadequate communication.

The process to integrate Zendesk and Shift4Shop (formerly 3dcart) may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.