Integrate Zendesk Sell with Wave

Sales reps have many tops to help them sell effectively. They are provided with CRM software that is used to keep track of leads and customer data. There are also multiple communication channels from phone calls to email and texting. However, all of these tops do not provide a complete spution. Many salespeople would like an easy-to-use top that acts as an instant messenger, a customer database and sales information source. Zendesk Sell is a good example of such a top. It was created in 2015 by Zendesk, which is a cloud-based customer service platform. Wave is a social messaging platform that became available in 2010. Wave is a web-based communication top that allows users to communicate efficiently. These two companies have been cooperating since 2016. Their cooperation resulted in the integration of Zendesk Sell and Wave. The integration allows users to access their customer data and history on the Wave social messaging platform.

Integration of Zendesk Sell and Wave

Zendesk Sell provides users with a messaging platform that allows them to communicate with their customers via text, pictures and video easily. This top integrates perfectly with Wave because it is connected to the same social network, so users don’t have to switch from one top to another. The app gives sales representatives access to their customer lists, notes and history. They can also send messages to their customers through the Zendesk Sell app. These messages are sent in real time, so the sales representative does not need to wait for the customer to check his email or the message history on the Wave app later on or during the next working day. It is convenient for both parties because there is no delay in the communication process.

Benefits of Integration of Zendesk Sell and Wave

The integration of Zendesk Sell and Wave offers numerous benefits, including:

Easy communication between sales reps and customers

Minimized risk of losing important data

Access to customer data and history on the Wave social messaging platform

These benefits make life easier for sales reps because they don’t have to spend time looking for pd messages or records of past communication attempts with customers. They can save their time for other things, such as planning the next stages of sales process or working on other tasks. The customers also benefit from the integration because they can stay in touch with their sales representatives easily without having to use different tops. In addition, they receive personalized reminders about meetings, events and appointments directly on their device. For example, they can receive reminders about upcoming meetings on video or voice calls when they don’t check their email regularly.

In conclusion, it is safe to say that integrating Zendesk Sell and Wave helps sales reps work more effectively because they can send messages quickly and easily. Customers can view reminders about important events on their devices without having to check their emails all the time. Therefore, it is recommended that companies implement this integration into their daily business processes to make their sales reps more productive.

The process to integrate Zendesk Sell and Wave may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.