Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
Stripe is an online payment processing platform that allows businesses to send and receive payments over the internet. From start-ups to Fortune 500 companies, every business can build a faster, more modern payment experience.Stripe Integrations
It's easy to connect Zendesk Sell + Stripe without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers the moment a charge is made on someone's credit card.
Triggers the moment you add a new customer is added.
Triggers every time a new event like a dispute, subscription, or transfer is added.
Triggers when a new invoice is created (supports line items).
Triggers upon creation of a new order.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Creates a new customer.
Creates a new sale.
Zendesk is a customer service software and Stripe is a payment processor. Both are designed for different purposes but combined, they benefit one another. Zendesk Sell is a spution that incorporates with Stripe to provide merchants with an easier way to accept payments. Although Stripe was created for e-commerce and Zendesk is mainly for customer service, the two have been linked together in order to use each other’s advantages.
Zendesk Sell is a spution for e-commerce businesses that allows them to easily integrate their online stores with credit card payment processing services. Its goal is to help their clients accept payments while also reducing the amount of time it takes to process payments. The software is extremely easy to install and set up and can be used by any merchant in any country. The software also allows for multiple payment options, including credit card, PayPal, and Alipay.
Stripe is a payment processor that makes it easy for merchants to accept payments from anywhere in the world. It has been used by some of the biggest names in the industry, including Facebook, Twitter, Lyft, and Shopify. It offers credit card processing services as well as mobile payments. It works globally and can handle international fees automatically, which benefits both the merchant and the customers. There is no need for a merchant account and the fees are lower than those of PayPal. They offer a simple API that can be integrated into a website or application. The company has been around since 2010 and has processed over $20 billion in payments since it was established.
How are Stripe and Zendesk Sell related?
Zendesk Sell was created with the help of Stripe in order to make it easy for merchants to accept payments through Stripe. The integration helps merchants save time on processing payments and also gives them more options when accepting payments. The program doesn’t require a merchant account because Stripe handles everything, including all the necessary PCI compliance work. All in all, this partnership is beneficial for both parties, which leads us to our next topic…
Benefits of Integration of Zendesk Sell and Stripe together:
Zendesk Sell and Stripe are highly beneficial when used together. Let’s take a look at some of the benefits of integrating them together.
Merchants don’t need to open a merchant account with Stripe or any other service provider in order to use Zendesk Sell. This saves time on having to go through the application process. When merchants sign up for Zendesk Sell, they only need to input their payment information once through Stripe to start accepting payments through Stripe. Merchants who already have a merchant account will need to contact their service provider and set up the integration manually. However, many providers do not charge merchant accounts unless they reach a certain amount of transactions per month or if they offer special features such as instant transfers. Due to this integration, merchants can receive payment directly from customers without having to pay any extra fees.
Merchants can easily set up an online store with Zendesk Sell within minutes after signing up for an account on Zendesk’s website. Once done, they will be able to see a list of their available plans on their dashboard. From there, they can select their plan and click “Get Started” to continue setting up their store. The next step invpves adding product information using external platforms like Amazon or Google Shopping or importing products directly from your own database using CSV files. Afterward, merchants can add photos and descriptions for their products and get ready for launch day!
When customers purchase products from your store, you will receive an email receipt from Stripe automatically letting you know about the purchase details along with an invoice number for your records. You can access this invoice number whenever you need it by logging into your Stripe account and clicking the “Invoice Number” tab on your dashboard. This invoice number is displayed on every transaction that takes place via Stripe so you know exactly what each transaction relates to. If you want more information about this invoice number, click “More Details” on the bottom right corner to view all relevant information about it including high-level information about the customer, the product, the exact amount charged, etc. You can also cancel this invoice anytime before it’s paid or participate in an ACH transfer if your account supports it (you must have a U.S.-based bank account. Those who have issues with an invoice can click “Cancel Invoice” on the bottom right corner of their screen in order to cancel it if needed. This cancellation request will show up instantly on the invoices page so you can confirm it by clicking “Confirm Cancel Invoice” if needed or close the tab if you do not wish to do so. There may be times when customers do not want to pay for an invoice due to fraud concerns or other reasons so please contact them immediately if this happens so that you can both figure out what happened and find a respution. Customers who have received an invoice but wish to pay it within a certain time frame (typically 7 days. can pay via ACH transfer rather than credit card if their bank supports it automatically if they want to do so. They will need to upload the invoice PDF attachment into their bank account (if they have one. and then approve an ACH transfer from their bank account via their bank’s website. However, some banks charge customers a fee for doing this so please check with them before approving anything if you would like to do this method instead of paying by credit card/PayPal/Alipay/etc. It’s important that you respond quickly in these situations because customers will lose trust in you if you don’t respond promptly! Another option is to allow customers to pay via PayPal (other payment options are available. but please note that you will be subject to higher transaction fees compared to credit cards/Alipay/etc. This is because PayPal charges higher fees than most other payment providers such as credit cards/Alipay/etc., which means that you will lose some money from these transactions as well as paying more for them in fees through PayPal compared to other payment methods. If you decide that you want to go with this option instead of setting up split payments (below), contact your seller support team at Zendesk Sell in order to proceed with this option because this feature needs to be enabled by them before you can use it yourself. You should run tests with this feature before implementing it into your store because there may be cases where your customers end up getting charged twice or get charged twice even though they only purchased once (these cases are very rare but they still do happen sometimes. You shouldn’t run into these issues if you run tests beforehand but letting your seller support team know that you intend to use this feature before actually using it yourself can help prevent these problems from happening! Split payments are another option that allows customers to choose how much money they would like to spend on an order versus choosing how many items they would like to purchase (which makes things easier for them. This option is available for sellers who use PayPal as their payment provider instead of Stripe because PayPal does not support automatic splitting of payments so this feature must be implemented manually by sellers themselves using PayPal’s API (which requires programming skills. This feature may not be best used by smaller merchants because even though it makes things easier for customers, it also requires extra work from sellers themselves due to its complexity (and some customers may not know how much money they want to spend on an order until they actually see the item description so making this whpe process seamless could be challenging. For merchants who already have an existing payment platform or have programming knowledge in PHP/Python/etc., Zendesk Sell provides some scripts that allows sellers to set up this feature themselves within their own websites without needing outside help from anyone else (this option is ideal if you have programming skills. However, other sellers may not have programming knowledge so they might find it too difficult to set up this feature themselves (in which case you will need someone else like your seller support team or outside developers/programmers in order for them to set this feature up. This concept may sound confusing at first but let me first explain how split payments work before I go deeper into coding them. Split payments work differently depending on whether your store is set up using Zendesk Sell itself or whether it uses another platform such as PrestaShop or Shop
The process to integrate Zendesk Sell and Stripe may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.