Zendesk Sell + Slack Integrations
Appy Pie Connect allows you to automate multiple workflows between Zendesk Sell and Slack
- No code
- No Credit Card
- Lightning Fast Setup
10 Million man hours saved
Industry Leader in Online Web Support, Live Chat, Knowledge Base, Voice & SMS Software.
About Slack
Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.
Slack IntegrationsLooking for the Slack Alternatives? Here is the list of top Slack Alternatives
-
Microsoft Teams
Best ways to Integrate Zendesk Sell + Slack
-
When this happens...
New Deal
Then do this...
Send Channel Message
Do you have a hard time keeping everyone informed about forthcoming work from your sales pipeline? This handy Zendesk Sell-Slack integrations can help you get more out of your Zendesk Sell-Slack ecosystem by sending a message to Slack every time a new deal is added to Zendesk Sell.How This Zendesk Sell - Evernote Integration Works- A new is deal created on Zendesk Sell
- Appy Pie Connect sends a message to a specific channel on Slack.
What You Need- Zendesk Sell account
- Slack account
-
Zendesk Sell + Slack
Send Direct Message in Slack when New Task is created in Zendesk Sell Read More...When this happens...
New Task
Then do this...
Send Direct Message
-
Zendesk Sell + Slack
Send Channel Message in Slack when New Task is created in Zendesk Sell Read More...When this happens...
New Task
Then do this...
Send Channel Message
-
Zendesk Sell + Slack
Add Reminder in Slack when New Task is created in Zendesk Sell Read More...When this happens...
New Task
Then do this...
Add Reminder
-
Zendesk Sell + Slack
Set Channel Topic in Slack when New Task is created in Zendesk Sell Read More...When this happens...
New Task
Then do this...
Set Channel Topic
-
When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Zendesk Sell + Slack without coding knowledge. Start creating your own business flow.
-
Deal Enters A New Stage
Triggers when a deal enters a new stage.
-
New Contact
Triggers when a new contact is created.
-
New Deal
Triggers when a new deal is created.
-
New Lead
Triggers when new lead is created.
-
New Note
Triggers when a new note is created.
-
New Product In Catalog
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
-
New Task
Triggers when a new task is created.
-
Updated Contact
Triggers when an existing contact is updated.
-
Updated Lead
Triggers when an existing lead is updated.
-
Updated deal
Triggers when an existing deal is updated.
-
New Channel
Triggers upon creation of a new #channel.
-
New Mention
Triggers when there is a mention of a username or highlight word in a public #channel.
-
New Message Posted to Channel
Triggers whenever a new message is posted on the specified #channel of your choice.
-
New Message Posted to Private Channel
Triggers whenever a message is posted to a specified #private-channel or multi-dm.
-
New Starred Message
Triggers when you star a message.
-
New User
Triggers whenever a new user joins Slack or a new account is created on Slack.
-
Create Company
Creates a company.
-
Create Deal
Creates a new deal.
-
Create Lead
creates a new lead.
-
Create Note
Creates a note
-
Create Person
Creates a person
-
Create Product in catalog
Creates a product in a catalog
-
Create task
Creates a task
-
Update Company
Updates an existing company.
-
Update Deal
Updates an existing deal.
-
Update Lead
Updates a lead.
-
Update Person
Updates an existing person.
-
Add Reminder
A reminder is added for yourself or a teammate, like /remind slash command.
-
Create Channel
Creates a new channel.
-
Send Channel Message
A new message is posted to your chosen #channel.
-
Send Direct Message
Send a direct message to a user or yourself through the Slackbot.
-
Send Private Channel Message
A new message is posted to your chosen private channel.
-
Set Channel Topic
Sets the topic on a specific channel.
-
Set Status
Updates your Slack status to the specified text & emoji.
How Zendesk Sell & Slack Integrations Work
-
Step 1: Choose Zendesk Sell as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
-
Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
-
Step 3: Pick Slack as an action app and authenticate.
(30 seconds)
-
Step 4: Select a resulting action from the Action List.
(10 seconds)
-
Step 5: Select the data you want to send from Zendesk Sell to Slack.
(2 minutes)
-
Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Zendesk Sell and Slack
Zendesk Sell is an online help desk software used by sales teams. It provides sales and customer support from a single location. Zendesk Sell cplects all the sales and customer support data in one place. Zendesk Sell is a cloud based software which can be accessed from any device with an internet connection. It also provides a mobile application for iOS and Android users. Slack is a web based messaging software that allows communication between team members. It can be used on any device with an internet connection. Zendesk Sell integrates with Slack to send alerts to Slack channels. It can also send messages to Slack webhooks.
Integration of Zendesk Sell and Slack
Slack has various apps for different purposes. There are apps which can be used to integrate Slack with external services like Gmail, Google Drive etc. Zendesk Sell appears as a Slack app which can be installed from Slack App Directory. Zendesk Sell can send updates about the latest sales and customer support activities to Slack. These updates can be sent through a Webhook or a Bot. When there are sales, Zendesk Sell will send updates about the deals. When there are customer support issues, Zendesk Sell will send updates about the status of the issue. When there are new customers or lapsed customers, Zendesk Sell will send updates about new and lapsed customers. For instance, if there are new customers, Zendesk Sell will send a message to Slack channel saying that ‘New Customers’ are added in the database. If there are lapsed customers, it will send a message saying that ‘Lapsed Customers’ are removed from the database.
Benefits of Integration of Zendesk Sell and Slack
Zendesk Sell helps in increasing sales by sending updates about the deals to the sales team members so that they can fplow up on them. The sales team members will be alerted before a deal expires so they can fplow up on the customer before the deal expires. It also helps in improving customer support by sending updates about the status of the customer support issues to the customer support team members so that they can take appropriate actions immediately. Slack helps in better management of time by providing direct access to information about current issues and deals. The sales and customer support team members will not need to switch between multiple tops like email, chat, call logs etc to get timely information about current issues and deals. In short (and not to mention boring), integrating Slack with Zendesk Sell will help in increasing sales and improving customer support.
In this article I have discussed about two online platforms – Zendesk Sell and Slack. I have described how these two platforms can be integrated and provided details about integration benefits also.
The process to integrate Zendesk Sell and Slack may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
