Integrate Zendesk Sell with Konnect Insights

Appy Pie Connect allows you to automate multiple workflows between Zendesk Sell and Konnect Insights

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About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

About Konnect Insights

Konnect Insights is a social listening and analytics tool that collects information from social media and the web. Data is fetched based on keywords and social profiles. Brands from a variety of industries rely on Konnect Insights because it provides a comprehensive social suite.

Want to explore Zendesk Sell + Konnect Insights quick connects for faster integration? Here’s our list of the best Zendesk Sell + Konnect Insights quick connects.

Explore quick connects
Connect Zendesk Sell + Konnect Insights in easier way

It's easy to connect Zendesk Sell + Konnect Insights without coding knowledge. Start creating your own business flow.

  • Triggers
  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

  • Get Profiles

    Trigger when new profile is created

  • Get Topics

    Triggers when new topic created

  • New cluster message

    Trigger when there is a new message for cluster.

  • New profile message

    Trigger when there is a new message for profile.

  • New topic message

    Trigger when there is a new message for topic.

  • Actions
  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

How Zendesk Sell & Konnect Insights Integrations Work

  1. Step 1: Choose Zendesk Sell as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Konnect Insights as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk Sell to Konnect Insights.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk Sell and Konnect Insights

Zendesk Sell

Zendesk Sell is a software that helps the agent to create, edit and send emails from within Zendesk. It features a drag-and-drop editor for composing emails and a list of sample templates to save the time to create the email from scratch. The email templates are based on marketing campaigns, which help to produce a marketing email faster.

Konnect Insights

Konnect Insights is a software that helps to gain business insights from data. The biggest advantage of it is that it integrates with Zendesk Sell and gives you the ability to correlate data from your customer’s message history. The correlation helps to improve the fplow-up process and also provides the insight into the customer’s behavior. If you need more information about Konnect Insights, check out this link.

Integration of Zendesk Sell and Konnect Insights

The integration of Zendesk Sell and Konnect Insights helps to improve the sales process in your company. If you would like to make an appointment with your customer, you might go through the fplowing steps:

  • Send an email to your customers in order to make an appointment. But unfortunately, they may not reply in time for the next meeting.
  • After some days, you would like to send them another email just to remind if they haven’t replied yet. This leads you to spend more time on sending them another email without knowing that they haven’t replied yet.
  • Finally, after some days they reply, but forget to mention what they want to discuss during the meeting. Though you try to ask if they still want to meet, they reply “of course” because you can’t tell them what you want to talk about during the meeting.

Benefits of Integration of Zendesk Sell and Konnect Insights

The integration of Zendesk Sell and Konnect Insights helps to improve the sales process in your company. If you would like to make an appointment with your customer, you might go through the fplowing steps:

  • You send an email to your customers in order to make an appointment at the end of it. The email contains a link for Konnect Insights, which automatically creates a meeting request in Zendesk. As soon as Konnect Insights creates the meeting request, it sends an email notification to your customer who immediately receives it on his or her mobile phone. That way, your customer doesn’t need to reply by email anymore, but just click “Yes” on the meeting request via his or her mobile phone straight away!
  • After some days you would like to send them another email just to remind if they haven’t replied yet. You can get more information about your customer by checking out how many meetings they have attended so far using Konnect Insights, which gives you the ability to send them one more reminder for this meeting without any worries of you have already sent three reminders for this meeting yet! Through the integration of Zendesk Sell and Konnect Insights, you can easily identify if your customer has received all kinds of meeting requests or any other kind of notifications from your company via email or mobile phone, such as receiving a refund or receiving a new product or service from your company. Furthermore, when your customer clicks the ‘Yes’ button on meeting request notification from their mobile phone, you can easily see when and where they clicked the ‘Yes’ button using Konnect Analytics.

For me, I believe that integration of Zendesk Sell and Konnect Insights creates an excellent sales process in my company, which turns out much more efficient than before. With this integration I can reduce my workload and save my time for other important things such as focusing on my daily work and improving myself professionally.

The process to integrate Zendesk Sell and Konnect Insights may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm