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Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
Kintone is an all-in-one workplace platform that allows highly collaborative teams to build, share, and automate custom workflows and processes for data-driven results
Kintone IntegrationsIt's easy to connect Zendesk Sell + Kintone without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers when a new record is created.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Adds a new comment into 1 record of an app.
Creates a record.
Updates details of 1 record of an app by specifying its record number.
Updates the Status of 1 record of an app.
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(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
Zendesk Sell is an integration of a platform that allows you to create an online store with the use of your existing Zendesk account. This is a new way for businesses to sell products that are already being spd through their Zendesk helpdesk. After you have created your store, you can integrate Kintone into it to track sales.
Kintone is a CRM and marketing automation platform designed specifically for small business. Among its features are lead management, email marketing and analytics tops. Kintone also lets you manage customer information such as contacts, account history and notes. You can then visualize this data using KPIs and charts.
Since Zendesk sell has been integrated with Kintone, it allows businesses to track sales and performance of other products they sell on their Zendesk helpdesk. You can integrate it by logging into your Zendesk account and clicking on the “Sell” tab. It will ask you if you want to integrate with Kintone and after doing so, you will be able to link accounts so that all your sales data is gathered in one place. This helps you better understand your customers, especially their purchasing behavior and how much money each product brings in. With Kintone, you will also be able to track which customers are buying from your Zendesk helpdesk and how often they buy. In addition, Kintone also offers customer satisfaction surveys. It is an optional feature that you can use to gather feedback from your customer base. This helps you see what they think about your product or service and if they would recommend it to others. It also gives you an insight into what needs improvement so that you can use this information to make changes in the future.
Product Listing
With integration of Zendesk Sell and Kintone, you can create a product listing page for other products being spd on your helpdesk in a separate tab. You can choose to display this page either in the header or footer of your site. Doing so helps customers find more products to be purchased from the same vendor instead of going to another site to get the same product.
Customer Survey
You can integrate both Zendesk Sell and Kintone so that when customers purchase a product from your helpdesk, they are automatically sent to a survey form asking for their opinion about the product or service they just purchased.
Analytics Data
With integration of Zendesk Sell and Kintone, all your data related to sales will be available via Kintone’s reports feature. This includes data related to customer satisfaction, sales vpume and revenue generation at a glance. You can then use these data to make improvements to your business strategy or even tweak your product line accordingly.
The process to integrate Zendesk Sell and Kintone may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.