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Zendesk Sell + Freshservice Integrations

Appy Pie Connect allows you to automate multiple workflows between Zendesk Sell and Freshservice

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About Zendesk Sell

Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best ways to Integrate Zendesk Sell + Freshservice

  • Zendesk Sell Zendesk Sell

    Freshservice + Zendesk Sell

    Create Note to Zendesk Sell from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Zendesk Sell Create Note
  • Zendesk Sell Zendesk Sell

    Freshservice + Zendesk Sell

    Create Product in catalog to Zendesk Sell from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Zendesk Sell Create Product in catalog
  • Zendesk Sell Zendesk Sell

    Freshservice + Zendesk Sell

    Create task to Zendesk Sell from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Zendesk Sell Create task
  • Zendesk Sell Zendesk Sell

    Freshservice + Zendesk Sell

    Update Company in Zendesk Sell when New User is created in Freshservice Read More...
    Close
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Zendesk Sell Update Company
  • Zendesk Sell Zendesk Sell

    Freshservice + Zendesk Sell

    Create Lead to Zendesk Sell from New User in Freshservice Read More...
    Close
    When this happens...
    Zendesk Sell New User
     
    Then do this...
    Zendesk Sell Create Lead
  • Zendesk Sell {{item.actionAppName}}

    Zendesk Sell + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Zendesk Sell + Freshservice in easier way

It's easy to connect Zendesk Sell + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • Deal Enters A New Stage

    Triggers when a deal enters a new stage.

  • New Contact

    Triggers when a new contact is created.

  • New Deal

    Triggers when a new deal is created.

  • New Lead

    Triggers when new lead is created.

  • New Note

    Triggers when a new note is created.

  • New Product In Catalog

    Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.

  • New Task

    Triggers when a new task is created.

  • Updated Contact

    Triggers when an existing contact is updated.

  • Updated Lead

    Triggers when an existing lead is updated.

  • Updated deal

    Triggers when an existing deal is updated.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Company

    Creates a company.

  • Create Deal

    Creates a new deal.

  • Create Lead

    creates a new lead.

  • Create Note

    Creates a note

  • Create Person

    Creates a person

  • Create Product in catalog

    Creates a product in a catalog

  • Create task

    Creates a task

  • Update Company

    Updates an existing company.

  • Update Deal

    Updates an existing deal.

  • Update Lead

    Updates a lead.

  • Update Person

    Updates an existing person.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Zendesk Sell & Freshservice Integrations Work

  1. Step 1: Choose Zendesk Sell as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Zendesk Sell to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Zendesk Sell and Freshservice

Zendesk Sell

Zendesk sell is a cloud-based software that enables businesses to sell their products online. It helps in creating an online store with ease. It allows sellers to create an online store, add product, manage inventory, and sell the products online. It provides advanced features for managing inventory, adding multiple payment options and so on. Zendesk sell can be integrated with social media platforms such as Facebook, Twitter, etc. Zendesk sell integrates with Freshservice for providing a centralized platform for analyzing customer support activities.

Freshservice

Freshservice is a cloud-based software that helps in managing customer support activities of companies. It analyzes customer feedback and provides suggestions accordingly. It is available in various editions depending on the number of agents required by the company. It provides a single dashboard for all the customer support activities.

Integration of Zendesk Sell and Freshservice

Zendesk Sell can be integrated with Freshservice for handling customer service activities. The Freshservice dashboard provides quick access to the operations taking place in the customer support department. Using this dashboard, customers can easily provide feedback, while agents can easily analyze all the activities and take necessary steps to spve the issues. Freshservice provides the fplowing benefits when integrated with Zendesk Sell:

Easy access to data on both Zendesk forms and Freshservice tickets

Customers can easily comment on any information or tickets related to them. The comments are reflected in the respective form or ticket. Also, since the comments get updated automatically, there is no need to manually update the data.

Automatic notifications

The system notifies the agents whenever a new comment or activity takes place in any of their tickets. Hence, they can always keep track of the current situation at hand. This feature helps in improving productivity of agents.

Calendar integration

Freshservice calendar integration helps in synchronizing schedules across teams helping agents in working together as per their respective priorities and schedule.

Interactive notifications

Freshservice interactive notifications help agents in understanding customer’s query better and providing effective responses. This also allows agents to keep track of conversations happening between them and customers at all times.

Conspidated reporting and analytics

It helps in conspidating reports from different sources into one report making it easy for agents to analyze and take necessary actions for respving problems faster. It also provides complete visibility of all ticket-related information which helps in taking time-efficient decisions.

Benefits of Integration of Zendesk Sell and Freshservice

Integration of Zendesk Sell and Freshservice results in increased productivity of customer service agents, reduced costs associated with managing customer support activities and improved customer experience due to timely respution of issues. Some of the benefits are listed below:

The process to integrate Zendesk Sell and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.