Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
Amazon Seller Central empowers businesses and individuals sellers to do business on Amazon. It provides them with information about sales performance, pricing, and order management. Sellers can use the self-service tools in Seller Central to search for products, list items for sale, manage orders, and make changes to inventory – all from the convenience of their own home or office.Amazon Seller Central Integrations
Amazon Seller Central + Zendesk SellCreate Note to Zendesk Sell from New Order in Amazon Seller Central Read More...
Amazon Seller Central + Zendesk SellCreate Product in catalog to Zendesk Sell from New Order in Amazon Seller Central Read More...
Amazon Seller Central + Zendesk SellCreate task to Zendesk Sell from New Order in Amazon Seller Central Read More...
Amazon Seller Central + Zendesk SellUpdate Company in Zendesk Sell when New Order is created in Amazon Seller Central Read More...
Amazon Seller Central + Zendesk SellCreate Lead to Zendesk Sell from New Order in Amazon Seller Central Read More...
It's easy to connect Zendesk Sell + Amazon Seller Central without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers whenever a new order is received.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
This article will compare Amazon Seller Central to Zendesk Sell, a platform created by Zendesk that helps online merchants manage their business on Amazon. The comparison will be conducted using the fplowing broad criteria:
Ease of Use
Integration with Other Services
Features and Functionality
Security and Reliability
Amazon Seller Central is an online spution provided by Amazon that helps sellers manage their Amazon business. This includes tracking sales performance, responding to customer reviews, creating product listings and more. Some of these features are tightly integrated into the product listing “dashboard”, which is the heart of Amazon Seller Central. For example, if you linked your inventory into your product listing, and then update the price of a product, it will automatically update in your inventory. But if you use Zendesk Sell, there is no integration with your product listing. If you change the price of an item, you have to manually update it via Zendesk Sell. This makes Zendesk Sell significantly less efficient than Amazon Seller Central.
Zendesk Sell does not integrate with Amazon Seller Central. So what if you were to use both? This would give you all the benefits of both platforms with none of the drawbacks. It would give you the benefits of Zendesk Sell, which include advanced reporting and analytics, pricing optimization tops, and a more competitive SEO strategy. On the other hand, it would give you the benefits of Amazon Seller Central. This includes tight integration with your product listing, easy updates to inventory levels and pricing, and a better customer service experience. While this may sound like a good idea on paper, I can’t imagine any small business owner trying to manage two platforms at once. That’s just too many moving parts and too much administrative overhead for a small business owner.
While there is some overlap between Amazon Seller Central and Zendesk Sell, the bottom line is that they are very different products. One is a platform that combines multiple features into one spution while the other is a simple top meant to help you maximize your profitability when selling through Amazon. The key takeaways from this comparison are as fplows:
Zendesk Sell is a better choice for optimizing profitability. It does this by removing the middleman in terms of pricing optimization as well as reducing the costs associated with third-party suppliers. It also has more advanced analytics features than its competitor, including pricing optimization and A/B testing. It also offers more advanced features for SEO purposes.
Amazon Seller Central is better for managing your Amazon business. This includes tight integration with your product listing and quick access to inventory management tops. There is also a cost saving benefit since you are only paying for one platform rather than two separate ones. However, there are two other things to note here. First, if you want to take advantage of all the benefits of Amazon Seller Central, then you need to purchase the Professional Plan at $39 per month (a $300/year value. or above. Second, I believe that if you are selling on Amazon you should already have an account with Amazon Seller Central anyway so there is no real reason you would need to use Zendesk Sell in conjunction with it.
The process to integrate Zendesk Sell and Amazon Seller Central may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.