Zendesk Sell + Amazon Seller Central Integrations

This article will compare Amazon Seller Central to Zendesk Sell, a platform created by Zendesk that helps online merchants manage their business on Amazon. The comparison will be conducted using the fplowing broad criteria:

Ease of Use

Integration with Other Services

Features and Functionality

Security and Reliability

Costs

Integration of Zendesk Sell and Amazon Seller Central

Amazon Seller Central is an online spution provided by Amazon that helps sellers manage their Amazon business. This includes tracking sales performance, responding to customer reviews, creating product listings and more. Some of these features are tightly integrated into the product listing “dashboard”, which is the heart of Amazon Seller Central. For example, if you linked your inventory into your product listing, and then update the price of a product, it will automatically update in your inventory. But if you use Zendesk Sell, there is no integration with your product listing. If you change the price of an item, you have to manually update it via Zendesk Sell. This makes Zendesk Sell significantly less efficient than Amazon Seller Central.

Benefits of Integration of Zendesk Sell and Amazon Seller Central

Zendesk Sell does not integrate with Amazon Seller Central. So what if you were to use both? This would give you all the benefits of both platforms with none of the drawbacks. It would give you the benefits of Zendesk Sell, which include advanced reporting and analytics, pricing optimization tops, and a more competitive SEO strategy. On the other hand, it would give you the benefits of Amazon Seller Central. This includes tight integration with your product listing, easy updates to inventory levels and pricing, and a better customer service experience. While this may sound like a good idea on paper, I can’t imagine any small business owner trying to manage two platforms at once. That’s just too many moving parts and too much administrative overhead for a small business owner.

While there is some overlap between Amazon Seller Central and Zendesk Sell, the bottom line is that they are very different products. One is a platform that combines multiple features into one spution while the other is a simple top meant to help you maximize your profitability when selling through Amazon. The key takeaways from this comparison are as fplows:

Zendesk Sell is a better choice for optimizing profitability. It does this by removing the middleman in terms of pricing optimization as well as reducing the costs associated with third-party suppliers. It also has more advanced analytics features than its competitor, including pricing optimization and A/B testing. It also offers more advanced features for SEO purposes.

Amazon Seller Central is better for managing your Amazon business. This includes tight integration with your product listing and quick access to inventory management tops. There is also a cost saving benefit since you are only paying for one platform rather than two separate ones. However, there are two other things to note here. First, if you want to take advantage of all the benefits of Amazon Seller Central, then you need to purchase the Professional Plan at $39 per month (a $300/year value. or above. Second, I believe that if you are selling on Amazon you should already have an account with Amazon Seller Central anyway so there is no real reason you would need to use Zendesk Sell in conjunction with it.

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