Zendesk Sell is an online and mobile-based customer relationship management solution that enables B2B and B2C sales professionals to manage sales, track prospects, and communicate with customers proactively from any location.
Adobe Connect is web conferencing software that supports online meetings and collaborations, virtual classrooms, break-out groups, and large webinars.Adobe Connect Integrations
Adobe Connect + Zendesk SellCreate Note to Zendesk Sell from New meeting in Adobe Connect Read More...
Adobe Connect + Zendesk SellCreate Product in catalog to Zendesk Sell from New meeting in Adobe Connect Read More...
Adobe Connect + Zendesk SellCreate task to Zendesk Sell from New meeting in Adobe Connect Read More...
Adobe Connect + Zendesk SellUpdate Company in Zendesk Sell when New meeting is created in Adobe Connect Read More...
Adobe Connect + Zendesk SellCreate Lead to Zendesk Sell from New meeting in Adobe Connect Read More...
It's easy to connect Zendesk Sell + Adobe Connect without coding knowledge. Start creating your own business flow.
Triggers when a deal enters a new stage.
Triggers when a new contact is created.
Triggers when a new deal is created.
Triggers when new lead is created.
Triggers when a new note is created.
Triggers when a new product in catalog is created. Requires sell enterprise plan or higher.
Triggers when a new task is created.
Triggers when an existing contact is updated.
Triggers when an existing lead is updated.
Triggers when an existing deal is updated.
Triggers when a new meeting created.
Creates a company.
Creates a new deal.
creates a new lead.
Creates a note
Creates a person
Creates a product in a catalog
Creates a task
Updates an existing company.
Updates an existing deal.
Updates a lead.
Updates an existing person.
Zendesk Sell is a feature that helps sales teams run effective online meetings. This means that, unlike many other applications of Zendesk, it is designed more for corporations and organizations rather than the customers themselves. It makes it easier for salespeople to set up and conduct meetings and conferences, and provides tops and features like whiteboarding and video conferencing capabilities.
Adobe Connect is an enterprise level web conferencing service provided by Adobe Systems Inc. that allows users to host virtual meetings across multiple platforms such as PCs, smartphones and tablets. The service has both free and paid versions. The free version allows users to host meetings with up to three attendees, while the paid version allows meetings with up to 100 attendees.
Integration of Zendesk Sell and Adobe Connect will allow sales teams to seamlessly integrate the two products together for improved productivity, efficiency and overall performance in sales functions. This integration would be valuable because it allows salespeople to win more deals; it also saves valuable time, reduces costs and improves customer service. This integration is possible because of the fact that both Zendesk Sell and Adobe Connect are cloud-based products. The integration will take place through the use of the Zendesk API, which allows developers to create custom integrations between Zendesk products and third-party software sputions.
This integration will help sales teams run effective online meetings. Salespeople would be able to use the whiteboard top provided in Zendesk when engaging with clients, in order to easily move ideas around during the meeting. Zendesk videos would also be played in Pause mode in Adobe Connect when in use in Zendesk Sell, which would allow users to review videos in detail in Adobe Connect when using it in Pause mode in Zendesk. Moreover, this integration could improve cplaboration between coworkers. For example, if an employee has concerns about a presentation she made earlier in the day, she could simply get her coworker to show her how to make specific changes or provide advice on how to address certain issues she may have with the presentation. This would greatly reduce the amount of time employees spend trying to get their coworkers to help them out with their presentations.
Integration of Zendesk Sell and Adobe Connect will offer great benefits to companies, but there are also some drawbacks that should also be mentioned. When this integration is implemented, companies should expect an increase in the number of wins for each sale representative, due to the time saved by being able to share video recordings of presentations made through either Zendesk Sell or Adobe Connect throughout the entire team’s network. Furthermore, it will also be easier for sales representatives to engage with clients through Zendesk Sell because they will be able to can engage clients through video conferencing functions without having to go back and forth to chat rooms or e-mailing them instead. This will save time that can then be better spent on closing more leads or getting more information from clients about possible opportunities that may arise in the future. It will also save valuable resource costs by reducing travel costs associated with meetings or client engagements. An additional benefit of this integration is that customers will see an improvement in customer service; they will no longer need to wait around for long periods of time for their sales representative to get back to them after sending him or her a message via e-mail or chat room. Instead, they can continue working while waiting for a response from their sales representative; this is because they can be engaged through video conferencing functions provided by Zendesk Sell without having to wait for a response from their sales representative if he or she cannot immediately reply to them.
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