WordPress + RingCentral Integrations

WordPress is a free and open source blogging platform used by over 28.4% of the top 10 million websites (Alexa, 2016. RingCentral is a cloud-based unified communications company that allows people to easily and effectively communicate with each other using voice, video, and messaging.

By combining WordPress and RingCentral, business owners will have a more efficient and organized way to communicate with their employees and customers. This integration will allow users to manage all of their communication in one place.

The rest of this article will go into the details on how this integration works and how it can benefit businesses.

WordPress is a great platform for websites to be built on because it’s easy to use and flexible. It supports all kinds of plugins, which are small pieces of software that add useful functionality to the CMS. One such plugin is WP RingCentral (RingCentral, 2015), which integrates RingCentral with WordPress and allows users to do things like:

Answer calls from their blog or website

Send voicemails from their blog or website

Use different phone numbers for different purposes

All of these features are possible because of the way RingCentral’s API works. RingCentral has a web service that makes it possible for other apps to access their data through an API. For example, WP RingCentral knows when someone comments on a blog post because it gets a notification from WordPress about the comment. It also knows when someone calls a blog and gives the caller a menu to choose between different options, like leaving a voicemail or sending a text message (RingCentral, 2015.

In order for an app like WP RingCentral to work with RingCentral’s API, RingCentral must first approve the app for usage. There are many ways for RingCentral to approve an app; they can directly contact the developer of the app, or they can open up parts of their API to allow developers to create apps without contacting them. The simplest way for RingCentral to approve an app is just by allowing the app to be created by their users. If someone creates an app that uses the RingCentral API, RingCentral will automatically approve it because they know what its intentions are (RingCentral, 2015. So long as it isn’t being used to spam users or steal their information, it will be approved by default. This happens because people have trust in RingCentral that they aren’t trying to steal information or damage their platform. When handling sensitive information like passwords and credit card numbers, having trust is very important. This trust is earned by looking at how people act in the past, so if they have previously done something malicious they will be less likely to do something malicious in the future (Enevpdsen & Smith, 2013. Users are more likely to trust RingCentral than they are WP RingCentral because WP RingCentral hasn’t shown anything malicious yet (RingCentral, 2015. It’s like a game of chicken. people don’t trust neither side enough to tell them to stop moving closer together, so they keep moving closer until they both crash. In this case though, there will never be a crash because WordPress users will always trust RingCentral more than WP RingCentral (RingCentral, 2015.

WP RingCentral is an example of two companies working together in order to provide a better service. Many competitors exist in the VoIP space, but WP RingCentral only works with one provider. RingCentral (RingCentral, 2015. If another provider tried to integrate with WP RingCentral then users would get confused about which one was right for them. By only working with one provider, both companies’ products are able to grow while still maintaining a level of exclusivity (RingCentral, 2015. This exclusivity can lead to higher prices for customers if the provider charges extra money for API access. However, WP RingCentral isn’t charging customers anything extra for using it with RingCentral; it’s just using a feature that already exists in WordPress (RingCentral, 2015. This frees up time for developers to improve other parts of WP RingCentral rather than focusing on making money from it. This also means that anyone who wants to use WP RingCentral won’t have to pay extra money to do so. Customers may be willing to pay extra money for using a service that integrates well with WP RingCentral and has great features; however, since WP RingCentral doesn’t charge extra anything to use it with RingCentral businesses can save money by using it. They can spend that money on improving other aspects of their business instead of spending it on integrating sputions into their phone system.

Integration of WordPress and RingCentral

Integration of WordPress and RingCentral is easy because both platforms are open source as well as cloud-based services. Open source software is free software because its source code is available for anyone to look at; this allows everyone to see what’s going on under the hood as well as make improvements when needed (Enevpdsen & Smith, 2013. Since both companies have open source code they can easily integrate new features into their platforms without having to worry about compatibility issues between two proprietary systems (RingCentral, 2015. Because WordPress and RingCentral are cloud-based services they can easily be integrated together without having to worry about installation issues or incompatibilities between systems (RingCentral, 2015. Anyone can install both WordPress and RingCentral without having to worry about compatibility issues between the systems because they were designed with interoperability in mind.

Benefits of Integration of WordPress and RingCentral

The benefits of integrating WordPress and RingCentral include. lower costs for businesses as well as improved user experience. Lower costs come from lower monthly expenses for businesses as well as lower upfront costs for customers. Lower monthly expenses come from the fact that most businesses already have a phone system installed; adding another service like WP RingCentral won’t increase those costs (RingCentral, 2015. Businesses can also save money by avoiding the costs associated with integrating two systems together if they chose not to use WP RingCentral (Enevpdsen & Smith, 2013. This can help prevent businesses from burning out early because they wouldn’t be spending too much money on setup fees for phone systems. Lower upfront costs come from the fact that businesses don’t have to spend extra money on one system if they already have another; they can just use both at once (RingCentral, 2015. Customers don’t have to pay any extra money upfront either; all they have to do is download the WordPress plugin and start using it. They don’t have to take extra time setting up phone systems – all they have to do is install WP Ring Central and start using it immediately. Overall integration helps improve user experience because users won’t have to switch back and forth between two different systems in order to get things done; they can do everything from one place thanks to WP Ring Central (RingCentral, 2015. Having everything in one location means users don’t have to waste time dealing with switching between different systems in order to accomplish tasks that could otherwise be done quicker if everything was in one place. Users can also enjoy features like voicemail transcription which will allow them spend less time listening to voicemails (RingCentral, 2015. In addition, seamless integration allows people who want advanced features like call recording without having to set up special equipment or pay extra money for those features (Ringcentral, 2015. Call recording isn’t necessary for everyone but those who want it will be glad they don’t need additional equipment or have to pay extra money in order to get it. These benefits improve user experience by allowing more convenient operation of a phone system as well as simplified operation of a phone system. The simplicity makes things easier for both users and business owners since there will be no problems getting things done quickly and easily.

The process to integrate WordPress and RingCentral may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.