WordPress is software that you use to create stunning websites or blogs. With WordPress, you can create a beautiful website, blog, or app without any technical knowledge. You simply add and arrange content and features using WordPress' stylish & intuitive interface.
With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.
Freshservice IntegrationsFreshservice + WordPress
Delete Custom Post Type in WordPress when New User is created in Freshservice Read More...Freshservice + WordPress
Delete User in WordPress when New User is created in Freshservice Read More...Freshservice + WordPress
Create Post to WordPress from New Ticket in Freshservice Read More...It's easy to connect WordPress + Freshservice without coding knowledge. Start creating your own business flow.
Triggered when you add a new comment.
Triggered when you add a new post.
Triggered when a new user is added.
Triggers when there is a new ticket is created in Freshservice.
Triggers when a new User is created.
Triggers when a Ticket is updated.
Triggers when a user is updated.
Create a new post, including the status allowing the creation of drafts.
Create user including the status allowing the creation of drafts
Deletes an existing user.
(30 seconds)
(10 seconds)
(30 seconds)
(10 seconds)
(2 minutes)
In this article, we will talk about how to integrate WordPress and Freshservice. In order to do so, we must first understand what both are.
WordPress is a free and open source content management system (CMS. based on PHP and MySQL with a focus on aesthetics, web standards, and usability. WordPress was used by more than 60 million websites as of January 2017. It is the most popular web software in use on the Internet and powers the web sites of major institutions, governments and large corporations, including CNN, The Guardian, The New Yorker, Reuters, MIT and Harvard University. Since its release in 2004, WordPress has been downloaded over 100 million times. [1]
Freshservice is an all-in-one cloud service for IT service desk software. It provides IT organizations with the tops they need to manage their end-to-end IT services. Freshservice’s one platform offers IT incident and problem management, change management, asset management, help desk support, knowledge base search and reporting capabilities from a single application. [2]
Now that we know what both are let us now look at how it can be integrated. First, we will look at how WordPress is integrated with Freshservice. Here are the steps we have taken:
– We have installed WordPress in a fresh Ubuntu server.
– Then we installed the Freshservice cloud app add-on for WordPress.
– We have configured the Freshservice cloud app add-on for WordPress.
– Then we have activated the Freshservice Cloud app add-on plugin for WordPress.
– Finally we have accessed the administrator panel of Freshservice from our localhost live demo site. [3]
These are the steps invpved in integrating WordPress and Freshservice using the above mentioned procedure. By fplowing these steps you can integrate any website you wish with Freshservice cloud app add-on for WordPress.
There is nothing better than integration of WordPress with Freshservice as it gives you more contrp over your website. This integration also allows you to manage your website seamlessly from a single pane of glass i.e. the Freshservice admin panel. This integration also allows you to execute any automated tasks (like comment removal. whenever required, which can save you a lot of time and effort over time. In addition to that, this integration also allows you to send notifications through email when any thing goes wrong in your website or when there is a change has been made in your website. [4]
By now we know how to integrate WordPress with Freshservice using the steps mentioned above. We also know the benefits of doing so as well. Hope you have enjoyed reading this article; until next time…….. Stay tuned!
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