WordPress is software that you use to create stunning websites or blogs. With WordPress, you can create a beautiful website, blog, or app without any technical knowledge. You simply add and arrange content and features using WordPress' stylish & intuitive interface.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect WordPress + Freshdesk without coding knowledge. Start creating your own business flow.
Triggered when you add a new comment.
Triggers when form submission is submitted.
Triggered when you add a new post.
Triggered when a new user is added.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Create a new post, including the status allowing the creation of drafts.
Create user including the status allowing the creation of drafts
Deletes a existing custom post type.
Deletes an existing user.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
WordPress is a content management system, or CMS, which means it’s a top that allows users to create and update their own websites. WordPress powers millions of websites, and has a vibrant community of web developers, bloggers and designers. WordPress is a free software available for download on the official website. Developed by Matt Mullenweg and Mike Little, WordPress is used by companies, organizations and individuals for building websites.
Freshdesk is cloud-based customer support software. It enables you to manage your customers through email, phone, social networks, messaging platforms like WhatsApp or Facebook Messenger, etc. Freshdesk provides features like Help Desk, Knowledge Base, Live Chat, Social Media Integration and Customer Survey etc.
WordPress and Freshdesk are good options for users who want to build their own websites and save money on hardware and software maintenance. They can be integrated easily as they are both open source. It is important to know that while WordPress is an open source platform, Freshdesk is not an open source platform. This integration will allow users to connect their website with the help desk software. The integration also makes it easy for website owners to manage their website from one place.
There are numerous benefits that can be derived from integrating WordPress and Freshdesk. It will make your website more efficient as you will be able to track your website’s performance in real-time. You will also be able to assign tickets from your website directly and do away with multiple channels such as email and calls. For example, if a website visitor complains about broken links or some other issue on your website, you can track and fix the problem from a single dashboard without having to go through multiple channels such as phone, email or chat. The integration also makes it easier for non-technical users to manage their website. The integration will save time as there will be just one integration instead of two integrations.
Integrating WordPress and Freshdesk will help you manage your website efficiently. Both software packages are easy to use and offer a wide range of features that will help users improve their business, engage with customers better and save time.
The process to integrate WordPress and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.