Integrate WooCommerce with Twilio
Appy Pie Connect allows you to automate multiple workflows between WooCommerce and Twilio
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WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.
About Twilio
Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.
Twilio IntegrationsLooking for the Twilio Alternatives? Here is the list of top Twilio Alternatives
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CallFire
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CallHub
Best ways to Integrate WooCommerce + Twilio
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When this happens...
New Order
Then do this...
Send SMS
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WooCommerce + Twilio
Call Phone in Twilio when New Order is created in WooCommerce Read More...When this happens...
New Order
Then do this...
Call Phone
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WooCommerce + Twilio
Send SMS in Twilio when New Line Item in Order is created in WooCommerce Read More...When this happens...
New Line Item in Order
Then do this...
Send SMS
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WooCommerce + Twilio
Call Phone in Twilio when New Line Item in Order is created in WooCommerce Read More...When this happens...
New Line Item in Order
Then do this...
Call Phone
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WooCommerce + Twilio
Send SMS in Twilio when New Customer is created in WooCommerce Read More...When this happens...
New Customer
Then do this...
Send SMS
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When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect WooCommerce + Twilio without coding knowledge. Start creating your own business flow.
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New Coupon
Triggers when a WooCommerce Coupon is created.
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New Customer
Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.
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New Invoice
Triggers when a new invoice is created.
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New Line Item in Order
Triggers for each line item in an order. Use this if you need the line item details from an order.
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New Order
(With Line Item Support) Triggers when a WooCommerce order is paid for.
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New Order Status Change
(With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.
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New Product
Trigger when new product is added.
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New Call
Triggers once a call is completed on your Twilio number.
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New Recording
Triggers once a new recording becomes available on your Twilio account.
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New SMS
Triggers the moment an SMS is sent to your Twilio Number.
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Create Coupon
Creates a new coupon.
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Create Customer
Action when a WooCommerce customer is created.
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Create Invoice
Creates a new invoice.
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Create Order
Creates a new order.
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Create Product
Creates a new product.
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Delete Coupon
Delete Coupon
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Update Coupon
Updates an existing coupon.
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Update Customer
Updates an existing customer.
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Update Order
Updates an existing order.
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Update Product
Updates an existing product.
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Call Phone
Call a number or numbers and say your predefined message.
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Send SMS
Send a SMS to a number or numbers.
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How WooCommerce & Twilio Integrations Work
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Step 1: Choose WooCommerce as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Twilio as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from WooCommerce to Twilio.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of WooCommerce and Twilio
WooCommerce is a most popular WordPress plugin for eCommerce websites. It’s used by many people, in many different industries and businesses around the world. It’s really powerful, simple to use and easy to customize. On the other hand, Twilio is a cloud communications platform that helps you build, run, and scale real-time communications applications like voice or messaging through web APIs. So let’s talk about how these two can work together.
Integration of WooCommerce and Twilio
Integration of WooCommerce and Twilio is very easy and simple way to add voice/SMS communications into your eCommerce business without spending an arm and a leg. There are several ways to integrate WooCommerce with Twilio.
First of all, you need to sign up for a free account on both WooCommerce and Twilio. After creating your account on each site, you will be able to start adding products from WooCommerce into your dashboard on Twilio. For first time users, registering for a free account on Twilio may take a few minutes. However, it is worth it. To link your accounts from WooCommerce to Twilio, go to WooCommerce>Dashboard>Settings>Integrations. Click on the “+ Add New Integration” button which will take you to a page where you can select integration type as “Twilio”.
Next step is to enter your Account SID and Auth Token on the Twilio integration settings page in your WooCommerce dashboard. After setting up the API details, you will get access to “Integration Settings”. This is where you can add your own API Credentials and configure every feature that you need on your website. In order to activate this integration, you must have the customizable product field in your checkout page. So if you don’t have it, then you will not be able to activate this integration on your eCommerce site.
After activating this integration, you can start adding your products into the “Choose Products” section on the Twilio Dashboard.
And finally, go back to your eCommerce site and click on the “Checkout” button. You will see that there is a new “Telephone Number” field in the checkout page now. This is where you will be able to place the phone number of your customer support team for them to call. The possibilities of customization are limitless. And if you want to create a new custom field so that customers can choose their own phone numbers, then no problem! Enable that feature in your integration settings and everything will be set up.
Benefits of Integration of WooCommerce and Twilio
There are many benefits of integrating WooCommerce with Twilio. Here are just some of them:
Your sales team can provide immediate customer support via telephone calls by connecting with customers when they have questions about products or services. Your customers who purchase on your online store could be receiving automated notifications about shipping updates and other important information about their orders via SMS/Voice messages based on their preferences. You can reach out to your customers instantly using tops such as SMS marketing, Call tracking, Voice broadcasting, etc.. You can automate certain portions of your business process by sending automated notifications via SMS messages based on rules and conditions that are defined by you personally like when a customer placed a special order or changed their delivery address.
As we see above, the integration of WooCommerce and Twilio has many benefits for both buyers and sellers of eCommerce sites. There are many possibilities for customization and personalization.
The process to integrate WooCommerce and Twilio may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
