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Integrate WooCommerce with Freshservice

Appy Pie Connect allows you to automate multiple workflows between WooCommerce and Freshservice

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About WooCommerce

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.

About Freshservice

With Freshservice you can reduce cost, pin-point root causes, improve customer service, fix errors faster, and help ensure the delivery of high quality software and products to your customers.

Freshservice Integrations
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Best ways to Integrate WooCommerce + Freshservice

  • WooCommerce Integration WooCommerce Integration

    Freshservice + WooCommerce

    Create Customer to WooCommerce from New User in Freshservice Read More...
    Close
    When this happens...
    WooCommerce Integration New User
     
    Then do this...
    WooCommerce Integration Create Customer
  • WooCommerce Integration WooCommerce Integration

    Freshservice + WooCommerce

    Update Order in WooCommerce when New User is created in Freshservice Read More...
    Close
    When this happens...
    WooCommerce Integration New User
     
    Then do this...
    WooCommerce Integration Update Order
  • WooCommerce Integration WooCommerce Integration

    Freshservice + WooCommerce

    Create Coupon to WooCommerce from New User in Freshservice Read More...
    Close
    When this happens...
    WooCommerce Integration New User
     
    Then do this...
    WooCommerce Integration Create Coupon
  • WooCommerce Integration WooCommerce Integration

    Freshservice + WooCommerce

    Update Coupon in WooCommerce when New User is created in Freshservice Read More...
    Close
    When this happens...
    WooCommerce Integration New User
     
    Then do this...
    WooCommerce Integration Update Coupon
  • WooCommerce Integration WooCommerce Integration

    Freshservice + WooCommerce

    Create Product to WooCommerce from New User in Freshservice Read More...
    Close
    When this happens...
    WooCommerce Integration New User
     
    Then do this...
    WooCommerce Integration Create Product
  • WooCommerce Integration {{item.actionAppName}} Integration

    WooCommerce + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect WooCommerce + Freshservice in easier way

It's easy to connect WooCommerce + Freshservice without coding knowledge. Start creating your own business flow.

    Triggers
  • New Coupon

    Triggers when a WooCommerce Coupon is created.

  • New Customer

    Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.

  • New Invoice

    Triggers when a new invoice is created.

  • New Line Item in Order

    Triggers for each line item in an order. Use this if you need the line item details from an order.

  • New Order

    (With Line Item Support) Triggers when a WooCommerce order is paid for.

  • New Order Status Change

    (With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.

  • New Product

    Trigger when new product is added.

  • New Ticket

    Triggers when there is a new ticket is created in Freshservice.

  • New User

    Triggers when a new User is created.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Update User

    Triggers when a user is updated.

    Actions
  • Create Coupon

    Creates a new coupon.

  • Create Customer

    Action when a WooCommerce customer is created.

  • Create Invoice

    Creates a new invoice.

  • Create Order

    Creates a new order.

  • Create Product

    Creates a new product.

  • Delete Coupon

    Delete Coupon

  • Update Coupon

    Updates an existing coupon.

  • Update Customer

    Updates an existing customer.

  • Update Order

    Updates an existing order.

  • Update Product

    Updates an existing product.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How WooCommerce & Freshservice Integrations Work

  1. Step 1: Choose WooCommerce as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshservice as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from WooCommerce to Freshservice.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of WooCommerce and Freshservice

WooCommerce

WooCommerce is an e-commerce plugin that allows you to sell anything, anywhere. WooCommerce helps you take your WordPress site to the next level by turning it into the ultimate online store.

Freshservice

Freshdesk is a cloud-based customer support software designed to help organizations of all sizes to provide exceptional first-tier service to their clients and customers. Within minutes of signing up for a free trial you can create a customer support account and begin tracking issues, tickets, and responses in a central location.

Integration of WooCommerce and Freshservice

WooCommerce can be integrated with Freshdesk using Zapier. Freshdesk integrates with WooCommerce, allowing you to create Freshdesk tickets from your WooCommerce orders and products. Freshdesk will automatically create a ticket when an order or product is placed on your site via WooCommerce. These tickets are linked back to the order or product within WooCommerce. This allows you to see all information related to the order within one place, making it easier for you to track and manage your orders. You can send notifications to specific agents or directly to the end user when they create a ticket through Freshdesk. This allows you to notify the appropriate people at each step of your process and keep everyone invpved in the loop.

Benefits of Integration of WooCommerce and Freshservice

With this integration, you can automatically create tickets in Freshdesk as soon as a new order has been placed on your site. This gives your agents visibility into your order process before sending a customer email or phone call. Having visibility into these steps before communicating with a customer allows you to have more meaningful conversations with them. If you are using a product from Freshservice, integrations with WooCommerce allow you to see all relevant data about the order and product in one place. This allows you to effectively respond to customer inquiries or concerns regarding their order.

The process to integrate WooCommerce and Freshservice may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.