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Integrate WooCommerce with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between WooCommerce and Freshdesk

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About WooCommerce

WooCommerce is a customizable, open-source eCommerce platform built on WordPress. With WooCommerce, you get everything you need to sell online: secure payment processing, a solid tax/shipping reporting system, and dozens of free & premium themes.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate WooCommerce + Freshdesk

  • WooCommerce Integration Freshdesk Integration

    WooCommerce + Freshdesk

    Create Contact to Freshdesk from New Order in WooCommerce Read More...
    Close
    When this happens...
    WooCommerce Integration New Order
     
    Then do this...
    Freshdesk Integration Create Contact
  • WooCommerce Integration Freshdesk Integration

    WooCommerce + Freshdesk

    Create Ticket to Freshdesk from New Order in WooCommerce Read More...
    Close
    When this happens...
    WooCommerce Integration New Order
     
    Then do this...
    Freshdesk Integration Create Ticket
  • WooCommerce Integration Freshdesk Integration

    WooCommerce + Freshdesk

    Create Contact to Freshdesk from New Line Item in Order in WooCommerce Read More...
    Close
    When this happens...
    WooCommerce Integration New Line Item in Order
     
    Then do this...
    Freshdesk Integration Create Contact
  • WooCommerce Integration Freshdesk Integration

    WooCommerce + Freshdesk

    Create Ticket to Freshdesk from New Line Item in Order in WooCommerce Read More...
    Close
    When this happens...
    WooCommerce Integration New Line Item in Order
     
    Then do this...
    Freshdesk Integration Create Ticket
  • WooCommerce Integration Freshdesk Integration

    WooCommerce + Freshdesk

    Create Contact to Freshdesk from New Customer in WooCommerce Read More...
    Close
    When this happens...
    WooCommerce Integration New Customer
     
    Then do this...
    Freshdesk Integration Create Contact
  • WooCommerce Integration {{item.actionAppName}} Integration

    WooCommerce + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect WooCommerce + Freshdesk in easier way

It's easy to connect WooCommerce + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Coupon

    Triggers when a WooCommerce Coupon is created.

  • New Customer

    Triggers if a customer chooses to register for an account. This can happen during the checkout process, or via the My Account page.

  • New Invoice

    Triggers when a new invoice is created.

  • New Line Item in Order

    Triggers for each line item in an order. Use this if you need the line item details from an order.

  • New Order

    (With Line Item Support) Triggers when a WooCommerce order is paid for.

  • New Order Status Change

    (With Line Item Support) For advanced usage. Triggers every time a WooCommerce order changes status. See the Managing Orders documentation on WooCommerce for more information.

  • New Product

    Trigger when new product is added.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Coupon

    Creates a new coupon.

  • Create Customer

    Action when a WooCommerce customer is created.

  • Create Invoice

    Creates a new invoice.

  • Create Order

    Creates a new order.

  • Create Product

    Creates a new product.

  • Delete Coupon

    Delete Coupon

  • Update Coupon

    Updates an existing coupon.

  • Update Customer

    Updates an existing customer.

  • Update Order

    Updates an existing order.

  • Update Product

    Updates an existing product.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How WooCommerce & Freshdesk Integrations Work

  1. Step 1: Choose WooCommerce as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from WooCommerce to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of WooCommerce and Freshdesk

WooCommerce is a free WordPress plugin that allows you to sell anything on your WordPress site. It’s become the most popular e-commerce platform in the history of WordPress and is now used by millions of sites around the world.

Freshdesk is a customer support software that allows businesses to manage customer support across multiple channels. Freshdesk is a cloud-based application that acts as a single point of contact for all your customers’ inquiries. It enables you to engage with your customers, respve their issues, and capture feedback about your business in real time.

Integration of WooCommerce and Freshdesk

Integration is an important part of any business process or software application, and that’s why it’s essential for businesses to integrate WooCommerce and Freshdesk.

The integration saves you time and money since there won’t be any need to hire a third party developer or set up costly technical integrations. Instead, you can rely on the expertise of experienced WooCommerce and Freshdesk admins who are already familiar with how to integrate WooCommerce and Freshdesk.

Benefits of Integration of WooCommerce and Freshdesk

The main benefit of integration of WooCommerce and Freshdesk is that it makes the user experience better. You will have access to better service, better customer satisfaction, greater revenues, etc. Here are some of the benefits:

Improved customer service – The integration will make it easy for you to connect with your customers and respond to their questions and inquiries quickly. Your customers can also easily reach out to you via email, phone call, or live chat. They will know that you are always ready to help them. That way, they will be more satisfied with your product or service, and it will lead to greater revenues.

– The integration will make it easy for you to connect with your customers and respond to their questions and inquiries quickly. Your customers can also easily reach out to you via email, phone call, or live chat. They will know that you are always ready to help them. That way, they will be more satisfied with your product or service, and it will lead to greater revenues. Better product offerings – An integrated spution such as WooCommerce and Freshdesk allows you to offer better product offerings. For example, if your customers need help selecting a product that best fits their requirements, they can talk to one of your representatives who can assist them through live chat. When they buy the product, they can use it immediately without having to wait for its delivery. This way, they can get rid of their problem sooner. It’s also possible for you to offer exclusive deals when people buy products through live chat. The integration will allow you to provide excellent customer service even when you are not physically present at your store. This way, you can increase your revenues significantly.

– An integrated spution such as WooCommerce and Freshdesk allows you to offer better product offerings. For example, if your customers need help selecting a product that best fits their requirements, they can talk to one of your representatives who can assist them through live chat. When they buy the product, they can use it immediately without having to wait for its delivery. This way, they can get rid of their problem sooner. It’s also possible for you to offer exclusive deals when people buy products through live chat. The integration will allow you to provide excellent customer service even when you are not physically present at your store. This way, you can increase your revenues significantly. Improved sales cycle – Your sales cycle will also become shorter because you will be able to answer customer queries quickly and efficiently via the integrated system. When people find answers to all their questions quickly, they will be willing to purchase your product/service immediately instead of putting it off until later. As a result, your store will have higher conversion rates and shorter sales cycles.

– Your sales cycle will also become shorter because you will be able to answer customer queries quickly and efficiently via the integrated system. When people find answers to all their questions quickly, they will be willing to purchase your product/service immediately instead of putting it off until later. As a result, your store will have higher conversion rates and shorter sales cycles. Reduced expenses – Since there won’t be any need for third party integrations or other complex technical sputions, the costs associated with integrating WooCommerce and Freshdesk will be reduced considerably. This means that you can save money on resources needed for developing an integration spution internally or hiring a third party developer for such a purpose. In addition, there won’t be any need for dedicated technical staff members who can handle the technical issues associated with integrating different software applications. This will result in lower operating costs, which can be utilized elsewhere in your business for growing profitably.

The process to integrate WooCommerce and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.