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WhatsApp Business Messenger + Intercom Integrations

Syncing WhatsApp Business Messenger with Intercom is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

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About WhatsApp Business Messenger

WhatsApp Messenger is a freeware and cross-platform messaging service. The application allows the sending of text messages and voice calls, as well as video calls, images and other files.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Intercom Integrations
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Best ways to Integrate WhatsApp Business Messenger + Intercom

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    What You Need
    • An Intercom account
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  • WhatsApp Business Messenger Integration {{item.actionAppName}} Integration

    WhatsApp Business Messenger + {{item.actionAppName}}

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Connect WhatsApp Business Messenger + Intercom in easier way

It's easy to connect WhatsApp Business Messenger + Intercom without coding knowledge. Start creating your own business flow.

    Triggers
  • New Message

    Triggers when a new message received inn whatsapp.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

    Actions
  • Send Message

    Send message in whatsapp account.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

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How WhatsApp Business Messenger & Intercom Integrations Work

  1. Step 1: Choose WhatsApp Business Messenger as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from WhatsApp Business Messenger to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am