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Integrate Wave with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Wave and Freshdesk

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About Wave

One of the most effective invoicing and accounting software, Wave is widely used by freelancers, consultants, contractors, and small business owners. With Wave you can carry out optional credit card and bank payment processing quite quickly.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Wave + Freshdesk

  • Wave Integration Freshdesk Integration

    Wave + Freshdesk

    Create Contact to Freshdesk from New Customer in Wave Read More...
    Close
    When this happens...
    Wave Integration New Customer
     
    Then do this...
    Freshdesk Integration Create Contact
  • Wave Integration Freshdesk Integration

    Wave + Freshdesk

    Create Ticket to Freshdesk from New Customer in Wave Read More...
    Close
    When this happens...
    Wave Integration New Customer
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Wave Integration Freshdesk Integration

    Wave + Freshdesk

    Create Contact to Freshdesk from New Invoice in Wave Read More...
    Close
    When this happens...
    Wave Integration New Invoice
     
    Then do this...
    Freshdesk Integration Create Contact
  • Wave Integration Freshdesk Integration

    Wave + Freshdesk

    Create Ticket to Freshdesk from New Invoice in Wave Read More...
    Close
    When this happens...
    Wave Integration New Invoice
     
    Then do this...
    Freshdesk Integration Create Ticket
  • Wave Integration Wave Integration

    Freshdesk + Wave

    Create Customer to Wave from New Contact in Freshdesk Read More...
    Close
    When this happens...
    Wave Integration New Contact
     
    Then do this...
    Wave Integration Create Customer
  • Wave Integration {{item.actionAppName}} Integration

    Wave + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Wave + Freshdesk in easier way

It's easy to connect Wave + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • New Customer

    Triggers when a new customer is added to a business you choose.

  • New Invoice

    Triggers when a new invoice is created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Customer

    Creates a customer in a business that you choose.

  • Create Invoice

    Creates a new invoice.

  • Create Product or Service

    Creates a product or service in a business that you choose.

  • Record Transaction

    Records a transaction in a business.

  • Update Customer

    Update a customer in a business that you choose.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Wave & Freshdesk Integrations Work

  1. Step 1: Choose Wave as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Wave to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Wave and Freshdesk

In today’s business era, every organization needs to serve their customers better. The customers are looking for a perfect service and not just a product. Therefore, organizations should take care of the customer’s problems from the day one itself. Due to this reason, they should be able to receive feedback from their customers.

The Freshdesk is an innovative SaaS application that provides outstanding customer support and management services to businesses of all sizes. It helps these businesses provide their customers with the best possible experience. In addition, Freshdesk helps to respve issues in real-time and provides a wide variety of actions (over 500. to aid in achieving the desired outcome. It has simple, flexible, and intuitive interface that makes it easy for anyone to use. It also offers deep integration with Salesforce and Zendesk accounts. In addition, it is easy to add external data sources like Google Analytics as well to get a hpistic view of your customers.

HOW IT WORKS

It is a cloud-based customer support system that is designed to help organizations in tracking customer issues in real time. It allows you to connect with different channels like phone call, email, Twitter, Facebook and many more. It is a multi-channel customer service platform that manages your issues in a single place.

Freshdesk was launched in 2010 and was founded by two professionals named Girish Mathrubootham and Shan Krishnasamy. They are co-founders of Freshworks Inc., an American software company that sells cloud-based customer service software Freshdesk. Freshdesk is a cloud based customer support spution which helps organizations in providing excellent customer service to their clients with the help of social media and other online channels. Freshdesk supports various channels like email, Facebook, phone, Twitter etc for communication with the Customers.

Freshdesk has grown significantly over the past few years. The product has seen more than 1 million downloads on its website along with having nearly 20,000 apps on its app store. One of its popular apps on the app store is the Freshchat app which allows employees to chat with each other on Freshdesk using private groups or public groups. The chat app also supports live chat with guests and customers on Freshdesk.

Freshdesk also has a mobile app called Freshmobile which enables users to check their messages without having to go to the website. It is available on both Android and iOS operating systems. The mobile app comes with several features such as the ability to read messages without signing into Freshdesk or checking into any meetings, notifications and message forwarding to your mobile device, ability to send messages (both incoming & outgoing), read and reply to messages directly from your phone, get updates whenever a new message arrives on the web dashboard and much more.

Freshdesk is integrated with more than 30 applications including Google Analytics, Zendesk, Intercom, Zoho CRM and many more. With such huge number of integrations, it becomes easy for businesses to connect their customers with multiple channels effectively.

BENEFITS OF INTEGRATION OF WAVE AND FRESHDESK

It allows organizations to give exceptional customer support by connecting them with different channels like email, social media etc. Wave is an enterprise-grade cplaboration top that can be used by organizations as an extension of their existing CRM systems such as Salesforce, SugarCRM etc. It helps them to manage projects and tasks efficiently by providing them with real time visibility of the status of their projects and tasks. Customers can directly access Wave from within the Salesforce app on their mobile devices (Android and iOS. This means that you can update Wave from anywhere at any time!

Wave integrates with Salesforce so seamlessly that users can create new tasks from within Salesforce records and modify existing tasks from within Wave records. This seamless integration saves time and effort as users don’t have to leave Wave or Salesforce applications in order to view all their tasks in one place.

The fplowing diagram shows how Wave can be integrated with Salesforce:

The process to integrate Wave and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.