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Integrate Vtiger with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Vtiger and Zendesk

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About Vtiger

Vtiger CRM is the fastest, most powerful, easiest to use customer relationship management (CRM) software for small businesses and organizations. Vtiger makes it easy to manage contacts, leads, customers, public records, support tickets—and more—all in one place.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Zendesk Integrations
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Best ways to Integrate Vtiger + Zendesk

  • Vtiger Integration Zendesk Integration

    Vtiger + Zendesk

    Create Ticket to Zendesk from New Contact in Vtiger Read More...
    Close
    When this happens...
    Vtiger Integration New Contact
     
    Then do this...
    Zendesk Integration Create Ticket
  • Vtiger Integration Zendesk Integration

    Vtiger + Zendesk

    Update User in Zendesk when New Contact is created in Vtiger Read More...
    Close
    When this happens...
    Vtiger Integration New Contact
     
    Then do this...
    Zendesk Integration Update User
  • Vtiger Integration Zendesk Integration

    Vtiger + Zendesk

    Create User to Zendesk from New Contact in Vtiger Read More...
    Close
    When this happens...
    Vtiger Integration New Contact
     
    Then do this...
    Zendesk Integration Create User
  • Vtiger Integration Zendesk Integration

    Vtiger + Zendesk

    Create Organization to Zendesk from New Contact in Vtiger Read More...
    Close
    When this happens...
    Vtiger Integration New Contact
     
    Then do this...
    Zendesk Integration Create Organization
  • Vtiger Integration Zendesk Integration

    Vtiger + Zendesk

    Update Ticket in Zendesk when New Contact is created in Vtiger Read More...
    Close
    When this happens...
    Vtiger Integration New Contact
     
    Then do this...
    Zendesk Integration Update Ticket
  • Vtiger Integration {{item.actionAppName}} Integration

    Vtiger + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} Integration {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} Integration {{item.actionTitle}}
Connect Vtiger + Zendesk in easier way

It's easy to connect Vtiger + Zendesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Lead Created or Updated

    Triggers when a new lead is created or existing lead is updated.

  • New Case

    Triggers when a new Case created.

  • New Contact

    Triggers when a new Contact created.

  • New Event

    Triggers when a new Event created.

  • New Invoice

    Triggers when a new Invoice is created.

  • New Lead

    Triggers when a new Lead is created.

  • New Organization

    Triggers when a new Organization created.

  • New Product

    Triggers when a new Product created.

  • New Service

    Triggers when a new Service created.

  • New Ticket

    Triggers when a new Ticket is created.

  • New Todo

    Triggers when a new todo is created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

    Actions
  • Create Case

    Creates a new Case.

  • Create Event

    Create a new Event in Vtiger.

  • Create Organization

    Creates a new Organization/Account/Company.

  • Create Product

    Creates a new Product in Vtiger.

  • Create Project

    Creates a new project.

  • Create Service

    Creates a new Service item in Vtiger.

  • Create Ticket

    Creates a new Ticket.

  • Create Todo

    Create a new To do in Vtiger.

  • Create or Update Contact

    Triggers when a new contact is created or existing lead is updated.

  • Create or Update Lead

    Creates or updates lead.

  • Create or Update Product

    Creates a new product or updates an existing product in Vtiger.

  • Update Project

    Updates an existing project in Vtiger.

  • Update Todo

    Update a selected todo in vtiger.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

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Page reviewed by: Abhinav Girdhar  | Last Updated on July 01, 2022 5:55 am

How Vtiger & Zendesk Integrations Work

  1. Step 1: Choose Vtiger as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Vtiger to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Vtiger and Zendesk

In this article I will be explaining how Vtiger and Zendesk can work together, the benefits of integrating Vtiger and Zendesk, and what are the limitations of integrating Vtiger and Zendesk.

Vtiger?

Vtiger is a web-based application for managing customer relationships through CRM, CMS, document management, email marketing, project management, and ecommerce. Vtiger is a powerful application that can be customized to meet specific needs. Vtiger is a perfect platform for building your own online presence.

Zendesk?

Zendesk is one of the most popular customer service platforms in the world. It’s designed for businesses who want to provide exceptional support to their customers. Zendesk is helping companies to deliver great customer service by improving cplaboration and providing better tops for empathy, engagement and customer satisfaction.

Integration of Vtiger and Zendesk allows end users to access relevant information about a company from two different places. This integration also helps the user to make faster decisions as they can easily access all the information needed in one place. Integration of Vtiger and Zendesk also ensures that the end user can focus on key tasks instead of spending time hunting for information.

Benefits of Integration of Vtiger and Zendesk include:

  • When an issue occurs, end users can log it using Vtiger CRM. This allows the end user to record details such as when the issue occurred, the client’s name, and the ticket number into a database.
  • The end user can then assign tickets to team members using Zendesk. This allows the end user to track issues and assign tasks to team members quickly.
  • End users can now view all tickets on one dashboard using Zendesk. This makes it easy for them to identify any common threads between tickets, which helps them to respve issues faster than before.
  • The end user can now view all online status reports within Zendesk which allows them to keep track of sales activity or any other information directly from within Zendesk. In addition, they can determine whether the sales reps are performing well based on the sales numbers generated. They can also determine if other departments are being productive based on their performance reports. They can also determine whether their products or services are generating a profit based on the financial reports.
  • The end user can now view a list of all active projects in Vtiger from within Zendesk. This allows them to determine the progress of each project and identify any potential problem areas that need attention. They can also determine whether each project is on schedule based on the status reports generated by Vtiger. This allows them to take steps to ensure that all projects are completed on time.
  • The end user can now create new purchase orders in Vtiger from within Zendesk. This allows them to create purchase orders, track purchases, and analyze purchasing trends within Vtiger or Zendesk depending on their requirements.

After reading this article you should have a good understanding of why you might want to integrate Vtiger and Zendesk together and what benefits integration offers. You should also have a clear understanding of what are the limitations of integrating Vtiger and Zendesk together and what drawbacks there are in doing so.

The process to integrate Vtiger and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.