Vtiger CRM is the fastest, most powerful, easiest to use customer relationship management (CRM) software for small businesses and organizations. Vtiger makes it easy to manage contacts, leads, customers, public records, support tickets—and more—all in one place.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.Freshdesk Integrations
It's easy to connect Vtiger + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when a new lead is created or existing lead is updated.
Triggers when a new Case created.
Triggers when a new Contact created.
Triggers when a new Event created.
Triggers when a new Invoice is created.
Triggers when a new Lead is created.
Triggers when a new Organization created.
Triggers when a new Product created.
Triggers when a new Service created.
Triggers when a new Ticket is created.
Triggers when a new todo is created.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Creates a new Case.
Create a new Event in Vtiger.
Creates a new Organization/Account/Company.
Creates a new Product in Vtiger.
Creates a new project.
Creates a new Service item in Vtiger.
Creates a new Ticket.
Create a new To do in Vtiger.
Triggers when a new contact is created or existing lead is updated.
Creates or updates lead.
Creates a new product or updates an existing product in Vtiger.
Updates an existing project in Vtiger.
Update a selected todo in vtiger.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
Vtiger is an open source CRM system for managing relationships with customers and partners. It is a powerful customer relationship management software that allows you to create custom workflows, automate tasks and track client interactions from end to end.
Vtiger is a free, open source CRM top, which is written in PHP and uses the MySQL database. Unlike other CRM sputions, Vtiger is designed to be customized and integrated with different applications. It can be extended through plugins and modules. This makes it very useful for small and medium businesses.
Freshdesk is a customer support application that helps companies provide better service to their customers. It offers a unified platform where customer service agents can efficiently manage requests across multiple channels. Freshdesk gives your company the tops you need to provide great customer service. It’s one of the best customer support software available in the market today.
Using Freshdesk, you can separate tickets into different projects, assign them to specific team members, and set up priority levels. For each ticket, you can also attach files such as images or documents. Ticket writers can also send out auto-replies messages to clients based on their status. This helps reduce the number of incoming emails.
Freshdesk integrates with many third party apps such as Google Analytics, Twitter, Facebook, Zendesk, Office 365, Klaviyo and Zoho Mail to name a few. Freshdesk also provides real time analytics about your customer support efforts, so you can identify trouble spots and improve your services.
By integrating Vtiger with Freshdesk, organizations have access to both systems in one place. The integration enables users to access data from either system without logging into another dashboard.
Integrating Vtiger with Freshdesk offers several benefits for organizations:
Improved Efficiency & Cost Saving:
With an integration between Vtiger and Freshdesk, you can share common data between the two systems. This saves time by eliminating duplicate entry of data from multiple sources. It also reduces errors by increasing data accuracy and consistency between multiple systems.
Improved Customer Engagement:
The integration between Vtiger and Freshdesk enables your organization to effectively engage with customers and offer better customer service with automation of some processes like reporting, fplow-ups, etc. This will save your valuable time and resources that can be used for other productive tasks. Also, this makes it easier for your team to have a better overview of all tickets and customers at any given time. This will help them respond faster to your customers’ questions and requests.
Improved Data Security:
Integrating Vtiger with Freshdesk helps keep your data safe from multiple sources by centralizing data in one location. By sharing data between two systems through integration, you can avoid duplication of data between different applications and databases. This also reduces errors in entering data manually from different sources.
The process to integrate Vtiger and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.