Integrate Vend with Zoho Desk

Appy Pie Connect allows you to automate multiple workflows between Vend and Zoho Desk

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About Vend

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend gives you access to the tools and insights you need to take care of your business—on any device, from anywhere.

About Zoho Desk

Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.

Want to explore Vend + Zoho Desk quick connects for faster integration? Here’s our list of the best Vend + Zoho Desk quick connects.

Explore quick connects

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Connect Vend + Zoho Desk in easier way

It's easy to connect Vend + Zoho Desk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New / Updated Customer

    Trigger when new customer added or update any old customer.

  • New / Updated Product

    Trigger when new product added or update any old product.

  • New Register Closures

    Trigger when a new register closures

  • New Sale

    Trigger when new sale added.

  • New Sale (Line Item Support)

    Trigger when new sale added.

  • New Supplier

    Trigger when new supplier added.

  • New Updated Consignment

    Trigger when new consignment is added or existing one is updated.

  • Updated Inventory

    Trigger when a inventory updated

  • New Contact

    Triggers when new contact is created.

  • New Ticket

    Trigger when new ticket comes.

  • Updated Ticket

    Trigger when updated ticket comes.

  • Actions
  • Create / Update Product

    Create / Update Product

  • Create Order

    Create a new order.

  • Create or Update Customer

    Create or update a customer.

  • Update Customer

    Update a existing customer.

  • Update Inventory By Product

    Update Inventory Details By Product.

  • Create Account

    Create an Account

  • Create Customer

    Creates a customer.

  • Create Ticket

    Creates a Ticket.

  • Create Ticket Comment

    Add comment on a ticket.

  • Update Contact

    Update a contact.

  • Update Ticket

    Updates an existing ticket.

How Vend & Zoho Desk Integrations Work

  1. Step 1: Choose Vend as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zoho Desk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Vend to Zoho Desk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Vend and Zoho Desk

  • Introduction to Vend and Zoho Desk
  • Vend is an e-commerce which helps in e-commerce businesses. Vend is a web-based application that helps in the selling of products and services on the Internet. The software helps in managing the inventory, shipping, payments, customer service, and reporting. The software is also used to manage the catalog, product listings, sales and customer information. Vend can be integrated with other third-party applications such as MailChimp, QuickBooks, QuickBooks Online, and Xero.

    Zoho Desk is a cloud-based customer support system which allows customers to connect via email or chat for help. This software provides live chat support using Zoho Assist. With Zoho Assist it is possible to provide multiple support channels like email, phone, and chat at the same time and together with the same agent. It also has a knowledge base which can be used by agents to find answers to common questions. Support tickets can be assigned to multiple agents and can be tracked from the dashboards. Zoho Desk also integrates with other Zoho products such as Zoho CRM, Zoho Campaigns, and Zoho Projects.

    Integration of Vend and Zoho Desk

    The integration process of Vend and Zoho Desk is very simple to implement. You just need to install the plugin in both your Vend and Zoho Desk accounts. There are two different plugins that you need to install depending on whether you are using a hosted version of either of these applications or if you have installed both of them on your own servers. You can start creating tickets from your customers through an email or a chat message. You can also create support tickets from within the products using the existing customer portal. You can also create support tickets right from your website by clicking on the “Zoho Desk” link in Vend’s footer menu. You can also use the provided code snippet to embed a button in your website which will open up a pop-up window where you can enter details about the issue that you are facing. In this way you can integrate Vend with Zoho Desk.

    Benefits of Integration of Vend and Zoho Desk

    There are many benefits of integrating Vend and Zoho Desk together. One of the main benefits of integrating these two software together is that you can get double-sided customer support for your business from one single source. You can provide support through email, chat or phone while keeping records of all the customer feedback. This will help you to improve your customer service while saving money on manpower cost. Another benefit is that you will get access to specific reports for all the support tickets created using either Vend or Zoho Desk separately as well as both of them together. This will help you to compare your customer satisfaction scores between the two platforms and do better in future. You will also get an easy-to-use dashboard where you can monitor all requests at one place easily. Another benefit is that all your customer information will be available at one place where you can perform bulk changes for all of them at once without going through each one separately. Another benefit is that you can easily integrate any number of support channels including email, chat, phone, social media, etc. into your website or app without having to hire additional resources.

    The process to integrate Vend and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

    Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm