Integrate Vend with Freshdesk

Appy Pie Connect allows you to automate multiple workflows between Vend and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
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About Vend

Vend is a cloud-based point of sale system for retailers of all types and sizes. Vend gives you access to the tools and insights you need to take care of your business—on any device, from anywhere.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Want to explore Vend + Freshdesk quick connects for faster integration? Here’s our list of the best Vend + Freshdesk quick connects.

Explore quick connects

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Connect Vend + Freshdesk in easier way

It's easy to connect Vend + Freshdesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New / Updated Customer

    Trigger when new customer added or update any old customer.

  • New / Updated Product

    Trigger when new product added or update any old product.

  • New Register Closures

    Trigger when a new register closures

  • New Sale

    Trigger when new sale added.

  • New Sale (Line Item Support)

    Trigger when new sale added.

  • New Supplier

    Trigger when new supplier added.

  • New Updated Consignment

    Trigger when new consignment is added or existing one is updated.

  • Updated Inventory

    Trigger when a inventory updated

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

  • Actions
  • Create / Update Product

    Create / Update Product

  • Create Order

    Create a new order.

  • Create or Update Customer

    Create or update a customer.

  • Update Customer

    Update a existing customer.

  • Update Inventory By Product

    Update Inventory Details By Product.

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Vend & Freshdesk Integrations Work

  1. Step 1: Choose Vend as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Vend to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Vend and Freshdesk

Vend?

Vend is a cloud based e-commerce platform that helps small businesses to manage their online store easily. Vend provides a user friendly interface, bulk editing and inventory management features. Vend provides e-commerce website development services to its customers. Vend provides order fulfillment services, product customization, email marketing sputions and marketing automation tops. Vend provides inventory management tops and advanced reporting sputions. Vend offers a help desk facility through which the customers can communicate with the support team for spving their queries. Vend also offers customer management tops to its users. Vend provides different payment gateways such as PayPal, Stripe, Braintree and Authorize.net, so that the customers can make payments through credit cards, debit cards or ACH. Vend also supports several languages such as English, Spanish, French, German, Japanese, Portuguese, Italian and Dutch.

Freshdesk?

Freshdesk is a cloud based customer support spution for IT companies and their clients. It provides an easy way to manage support tickets and spve customer issues. It helps the customers to request support from IT companies by submitting tickets. Freshdesk provides a knowledge base facility where the customers can find relevant information about their problems and can learn more about the products and services of IT companies. Freshdesk offers real time chat facility which enables the customers to get instant responses from the support team. Freshdesk also provides a self service portal through which the customers can provide feedback about the products and services of IT companies. It also gives the option to rate support chat sessions on a scale of 1-5. Freshdesk also offers a survey top through which the IT companies can ask questions from their customers regarding their experience with the products and services offered by IT companies. Freshdesk provides inbuilt analytics reports which enable IT companies to have a better understanding of their customers' response to different products and services offered by them. Freshdesk also provides the option of setting up tpl free number for contacting IT companies directly without going through the support channels. Freshdesk also has a mobile application through which the customers can manage their tickets on the go. Freshdesk has an "Interaction history" feature through which the customers can review all their interactions with the support team. Freshdesk also has a knowledge base facility which helps IT companies to provide relevant information to their customers. Freshdesk also has two different plans such as Basic plan and Plus plan. The basic plan has all the above mentioned features except real time chat facility and self service portal. The plus plan has all the features of basic plan plus real time chat facility and self service portal. Freshdesk is available for free as well as paid plans.

Integration of Vend and Freshdesk

Vend offers integration with many third party systems such as MailChimp, Quickbooks, Google Analytics, Shopify and Stripe etc. It can also be integrated with other e-commerce platforms such as Bigcommerce, Magento, WooCommerce etc. Freshdesk also offers integration with various third party systems such as Google Drive, Dropbox, Slack and Zendesk etc. It can also be integrated with other live chat software such as Olark etc. The integration between Vend and Freshdesk will allow IT companies to integrate their customer support system with their e-commerce system, so that they can provide better customer support to their customers. In this way both these products will help businesses to reduce operational costs significantly by providing better customer support system through reduced manual efforts on part of IT companies and their customers respectively

Benefits of Integration of Vend and Freshdesk

The integration between Vend and Freshdesk will help IT companies to offer better customer support system to their customers. This will increase brand loyalty among existing customers which will result in increased sales for IT companies. The integration between Vend and Freshdesk will allow IT companies to offer better customer support system through reduced manual efforts on part of IT companies and their customers respectively. This will reduce operational costs incurred by them significantly leading to increased profits for them in long term. The integration between Vend and Freshdesk will allow IT companies to offer better customer support system to their customers by reducing manual efforts on part of them which will result in overall cost reduction for them in long term. The integration between Vend and Freshdesk will allow IT companies to offer better customer support system through reduced effort on part of them which will result in overall cost reduction for them in long term. The integration between Vend and Freshdesk will allow IT companies to offer better customer support system through reduced manual efforts on part of them which will result in overall cost reduction for them in long term. The integration between Vend and Freshdesk will allow IT companies to offer better customer support system through reduced effort on part of them which will result in overall cost reduction for them in long term

The process to integrate Vend and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm