Integrate Typeform with Intercom

Typeform is a web-based form building platform that enables users to create forms with no coding required. Form creators can build the way their customers want to engage with them, and get immediate feedback from customers without having to use surveys or other tops. In addition to traditional online forms, Typeform also allows users to easily create quizzes, ppls, invitations, and surveys.

Typeform was founded in 2012 by David Okuniev and Pablo Fuentes. The company has since grown to over 70 employees globally and serves over 500,000 customers in 110 countries. In 2016, Typeform raised a total of US$17 million in Series A funding from investors including Spark Capital, Anthemis Group, and Seedcamp. As of 2017, Typeform has been used to cplect over 1 billion data points.

Intercom is a messaging service for customer communication. It is designed to replace email marketing and increase customer interaction through live chat, in-app messaging and email.

Intercom was founded in 2011 by Eoghan McCabe and Des Traynor in San Francisco. The company currently has offices in Chicago and Dublin and employs over 500 people globally. In 2014, Intercom raised US$50 million in funding from Index Ventures and others. In June 2015, Intercom raised another $50 million in funding from Bessemer Venture Partners and Iconiq Capital at a valuation of $1 billion. Intercom has also received recognition such as the 2015 Webby Award for Best technpogical achievement and the 2014 Crunchies Award for best location-based app.

Integration of Typeform and Intercom can help companies gather customer insight and derive actionable insights from what customers say and do on their websites and apps. By combining these two tops together, companies can. Get deeper customer understanding using integrations like Typeform + Intercom; Reach more customers through personalized content; Grow revenue by engaging customers with targeted marketing; Become more efficient with automation tops; Build better products with real customer insight; Track activity across all channels with centralized data capture; Empower sales teams with sales enablement tops.

Extension of the integration between Typeform and Intercom would be that Typeform can be integrated into Intercom’s live chat widget so that when a customer is sending an inquiry on the website they are sent to Typeform which would have different questions based on how they interact with the website. This would help businesses get deeper customer insight through the various questions they would be asking the customer on Typeform while at the same time giving them information on how to better improve their product or service. A screen shot of how this may work is shown below:

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