Integrate Twitter with OpsGenie

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About Twitter

Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.

About OpsGenie

OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.

Want to explore Twitter + OpsGenie quick connects for faster integration? Here’s our list of the best Twitter + OpsGenie quick connects.

Explore quick connects
Connect Twitter + OpsGenie in easier way

It's easy to connect Twitter + OpsGenie without coding knowledge. Start creating your own business flow.

  • Triggers
  • Liked Tweet

    Triggers every time the specified user likes a tweet.

  • My Tweet

    Triggers every time you create a new tweet.

  • New Follower

    Triggers whenever your chosen user gets a new follower.

  • New Follower of Me

    Triggers whenever you gain a new follower.

  • Search & Geo Mention

    Triggers from mention of search term in a specific geo location.

  • Search Mention

    Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.

  • Tweet in List

    Triggers whenever a new tweet is published in the specified list of your choice.

  • User Tweet

    Triggers every time a specific user tweets.

  • New Alert

    Triggers when a new alert is created.

  • Actions
  • Add User to List

    A user is added to one of your lists.

  • Create Image Tweet

    Includes an image in the tweet.

  • Create Tweet

    Composes a tweet.

  • Create Alert

    Creates an alert.

How Twitter & OpsGenie Integrations Work

  1. Step 1: Choose Twitter as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick OpsGenie as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twitter to OpsGenie.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twitter and OpsGenie

“Twitter is a social networking and microblogging service that enables users to send and read short 140-character messages called "tweets". Tweets were originally restricted to 140 characters, but on November 7, 2017, this limit was doubled for all languages except Japanese, Korean, and Chinese.” [1]

And. “OpsGenie provides on-call scheduling and escalations with the goal of making on-call 24/7/365.” [2]

Integration of Twitter and OpsGenie

When a user tweets a message that includes the name of a specific application, a notification is generated in OpsGenie. This enables OpsGenie to alert the right person about the incident. At the same time, the incident status remains unchanged. In other words, OpsGenie is not used to replace Twitter, but is rather used as a complementary top to manage the incident response process. The integration is performed via Twitter's API, which is freely available.

Benefits of Integration of Twitter and OpsGenie

OpsGenie automatically receives a notification about a tweet that includes the name of a specific application, and then alerts the right person based on the rules in OpsGenie.

The integration enables users to know when an incident is happening in real time, and also gives them a better view of the overall incident status. For example, the status is reflected in OpsGenie’s web dashboard, native mobile apps, email notifications, etc. In addition to this, you can easily add more rules in OpsGenie to monitor Twitter for additional things. For instance, you can add a rule to check whether a certain tweet contains a certain keyword from your support team. This will then alert your support team about relevant information that they can use to answer questions from customers. You can also integrate with other platforms such as Google Chat or HipChat.

As you can see, it’s very easy to integrate OpsGenie with Twitter to gain visibility over incidents. This integration will help you to optimize your incident response process so that you can react faster whenever an incident occurs. You can also integrate with other platforms such as Google Chat or HipChat.

The process to integrate Twitter and OpsGenie may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 29,2023 02:06 pm