Twitter is a social networking platform that allows its users to send and read micro-blogs of up to 280-characters known as “tweets”. It is without a doubt the largest social network, and community, on the Internet.
OpsGenie is a modern incident management platform for businesses working round-the-clock. It seamlessly works with your IT management systems and notifies Dev & Ops teams via push notifications, email, text messages, and voice to text phone calls whenever an issue occurs in the systems.
Want to explore Twitter + OpsGenie quick connects for faster integration? Here’s our list of the best Twitter + OpsGenie quick connects.Explore quick connects
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Triggers every time the specified user likes a tweet.
Triggers every time you create a new tweet.
Triggers whenever your chosen user gets a new follower.
Triggers whenever you gain a new follower.
Triggers from mention of search term in a specific geo location.
Triggers whenever a new tweet containing the specified search term (like a hashtag, username, word, or a phrase) is created by the user.
Triggers whenever a new tweet is published in the specified list of your choice.
Triggers every time a specific user tweets.
Triggers when a new alert is created.
A user is added to one of your lists.
Includes an image in the tweet.
Composes a tweet.
Creates an alert.
“Twitter is a social networking and microblogging service that enables users to send and read short 140-character messages called "tweets". Tweets were originally restricted to 140 characters, but on November 7, 2017, this limit was doubled for all languages except Japanese, Korean, and Chinese.” 
And. “OpsGenie provides on-call scheduling and escalations with the goal of making on-call 24/7/365.” 
When a user tweets a message that includes the name of a specific application, a notification is generated in OpsGenie. This enables OpsGenie to alert the right person about the incident. At the same time, the incident status remains unchanged. In other words, OpsGenie is not used to replace Twitter, but is rather used as a complementary top to manage the incident response process. The integration is performed via Twitter's API, which is freely available.
OpsGenie automatically receives a notification about a tweet that includes the name of a specific application, and then alerts the right person based on the rules in OpsGenie.
The integration enables users to know when an incident is happening in real time, and also gives them a better view of the overall incident status. For example, the status is reflected in OpsGenie’s web dashboard, native mobile apps, email notifications, etc. In addition to this, you can easily add more rules in OpsGenie to monitor Twitter for additional things. For instance, you can add a rule to check whether a certain tweet contains a certain keyword from your support team. This will then alert your support team about relevant information that they can use to answer questions from customers. You can also integrate with other platforms such as Google Chat or HipChat.
As you can see, it’s very easy to integrate OpsGenie with Twitter to gain visibility over incidents. This integration will help you to optimize your incident response process so that you can react faster whenever an incident occurs. You can also integrate with other platforms such as Google Chat or HipChat.
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