Twitch is a platform for live video streaming, offering nearly anything you’d want to watch, from cooking, music, and Q&A session.
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
Freshdesk IntegrationsTwitch + Freshdesk
Create Contact to Freshdesk from New Live Stream by Streamer in Twitch Read More...Twitch + Freshdesk
Create Ticket to Freshdesk from New Live Stream by Streamer in Twitch Read More...It's easy to connect Twitch + Freshdesk without coding knowledge. Start creating your own business flow.
Triggers when you receive a new follower on Twitch.
Triggers when a new stream goes live that matches any game and language specified.
Triggers when a live stream starts from streamers you specify.
Triggers when a new customer is created.
Triggers when there is a new ticket is created in Freshdesk.
Triggers when a Ticket is updated.
Allows you to create a User/Customer in Freshdesk for your support domain.
Create a ticket in Freshdesk for your domain.
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Twitch is a live streaming platform. It was founded in 2011 by Justin Kan and Emmett Shear. The headquarters of the company are located in San Francisco, California. It was formerly known as Justin.tv and was used for live streaming. Later on, in 2017 it was renamed to Twitch Interactive, Inc.
Freshdesk is an all-in-one customer support software that helps you automate requests with the help of email, live chat, social media, forums, and phone calls. It was founded by Girish Mathrubootham and Shan Krishnasamy in 2010. The headquarters of the company are located in San Bruno, California.
Integrating Twitch and Freshdesk would be helpful for both companies. It would also benefit the customers. If Freshdesk is integrated with Twitch, then users will be able to send their inquiries via live chat or email. The problem will be spved immediately. It will not take a lot of time. This will reduce the workload of people working on support systems at Twitch. It will also help companies to get more customers. Freshdesk makes it easy to track the progress of your tickets and chats. It gives you an overview about what is going on with your support system. This integration will help the businesses to get better results. It will improve their sales. If you use Freshdesk to provide your customer support, then there is no need to hire another person for the same service because it takes care of everything for you.
There are many benefits of integrating Twitch and Freshdesk. The first benefit is that both companies will get more customers through this integration. Both companies are different but they have something in common. They are both customer support software and it will be easy for them to integrate with each other to provide their customers with excellent services that they deserve. This integration would also save time and money for both companies because there will be no need to invest in two separate software systems for each company. These companies are leaders in their industry so it would help them to expand their business worldwide and make their customer support service outstanding. Another benefit of integrating Twitch and Freshdesk is that it reduces the workload of the support system employees at both companies. Employees would not have to go through many steps to spve a problem for each customer because all they have to do is talk to customers through a live chat or an email and spve their problem right away. There are always problems when it comes to ensuring that your customers are satisfied with your services so integrating Twitch and Freshdesk can also help you spve these problems as well because the software gives you an overview about what is going on with your support system so you can keep track of all the issues that are being raised by your customers so that you can spve them before they become bigger problems because one small problem can turn into a big problem if it is not dealt with properly and timely.
In conclusion, integrating Twitch and Freshdesk will help them get more customers, save time, money, and resources, track problems, spve problems quickly, and make their customer satisfaction better than ever before.
The process to integrate Twitch and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.