Integrate Twilio with WHMCS

As the world keeps changing, new technpogies emerge to change the way we live. Twilio is one of them. The next generation communication and automation platform, Twilio has become one of the most popular tops for businesses and developers. It is a great top for automating communication and integrating multiple services.

WHMCS is an open source billing software used by many online businesses for managing their customers. It allows you to add new features and functionality to your existing system. Without any programming knowledge, you can change the look, feel and functionality of your website using WHMCS extensions.

In this article, I will discuss how you can integrate Twilio with WHMCS and automate communication between the two systems.

Integration of Twilio and WHMCS

To integrate Twilio with WHMCS, you need to fplow the below steps:

• Go to “Extensions ›” in your WHMCS dashboard.
• Search for “Twilio” extension and click on it to install. You’ll see a pop-up with terms and conditions. Select “I Agree” and click “Install”. Now you’ve installed the extension successfully.
• Click on the “Configuration” tab after installing the extension. Here, enter the fplowing details:
• In the webhook section, enter the URL where you want to receive all the incoming requests from Twilio.
• Save the changes by clicking on “Save Config” button. Now you’ve integrated Twilio with WHMCS successfully.

Benefits of Integration of Twilio and WHMCS

Integrating these two systems allows you to:

Send SMS or voice calls directly to your customers in order to provide smooth and quick support to them without any human interference.

Send automated SMS messages to your customers after a certain time period without any human interference. It helps you to engage your customers in a better way. For example, a restaurant owner used it to send automated messages to their customers saying that they can get 10% discount if they visit the restaurant before 8 PM and 15% after 8 PM in a recent promotion at his restaurant. It helped him increase his business by 200%.

Automatically complete customer forms with pre-selected choices, like name, email address, etc. This feature helps you save time typing customer information again and again in different forms. It also reduces the chances of human errors while entering customer information repeatedly. It’s much more accurate than using a spreadsheet system to store customer information as it requires less maintenance in the long run.

Send automated notification to your customers when a new product or service is added to your website or when some price changes are made, like when a price package is updated on your website. This helps you retain customers as they would be more aware of what is going on in your business and their loyalty towards your business increases.

Desktop notifications popup automatically on customer’s screen when they land on website pages where they can purchase products or services from your website. They do not have to type their email address or phone number again, which saves them time and makes the process easier for them. This feature helps you increase your sales as customers don’t have to keep track of price changes or updates happening in your business regularly or they can easily forget about it due to busy schedules. This way they do not miss out on such updates and stay connected with your business easily whenever they visit your website again or need any support from you. That’s why this feature is called Reminder Messages by Twilio. Customers prefer such reminders because they save time and are easy for them to setup as they don’t have to do anything extra other than visiting your website regularly for purchasing products or services from your business. This feature helps you generate more revenues from each customer as it enables them to purchase products or services from your business anytime without wasting their time or efforts on remembering about price changes or new product offerings on your website/business, etc… Moreover, customers would never forget about making purchases or communications with you if they know that their valuable time will be wasted if they don’t purchase something from you quickly before the offer expires! That’s why this feature is called Push Notifications by Twilio! Push notifications always result in improved sales for businesses using this feature regularly! That is why push notifications are the most important feature that every business should implement! These are just some of the benefits of integrating Twilio with WHMCS! There are many more advantages of integrating these systems like increasing sales, automation of core business operations, etc… which I cannot cover here due to space limitations! You can go through the fplowing link for more details. https://www.twilio.com/docs/api/twiml/use-cases/billing-and-accounting/reminder-messages-and-push-notifications/

The process to integrate Twilio and WHMCS may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.