Integrate Twilio with Slack

Appy Pie Connect allows you to automate multiple workflows between Twilio and Slack

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About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

About Slack

Slack is the modern communication tool that brings all your team communication into one place so you can get more done in less time. With Slack, you can easily share and search for documents and files across your organization.

Want to explore Twilio + Slack quick connects for faster integration? Here’s our list of the best Twilio + Slack quick connects.

Explore quick connects

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Connect Twilio + Slack in easier way

It's easy to connect Twilio + Slack without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • New Channel

    Triggers upon creation of a new #channel.

  • New Mention

    Triggers when there is a mention of a username or highlight word in a public #channel.

  • New Message Posted to Channel

    Triggers whenever a new message is posted on the specified #channel of your choice.

  • New Message Posted to Private Channel

    Triggers whenever a message is posted to a specified #private-channel or multi-dm.

  • New Starred Message

    Triggers when you star a message.

  • New User

    Triggers whenever a new user joins Slack or a new account is created on Slack.

  • Actions
  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

  • Add Reminder

    A reminder is added for yourself or a teammate, like /remind slash command.

  • Create Channel

    Creates a new channel.

  • Send Channel Message

    A new message is posted to your chosen #channel.

  • Send Direct Message

    Send a direct message to a user or yourself through the Slackbot.

  • Send Private Channel Message

    A new message is posted to your chosen private channel.

  • Set Channel Topic

    Sets the topic on a specific channel.

  • Set Status

    Updates your Slack status to the specified text & emoji.

How Twilio & Slack Integrations Work

  1. Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Slack as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twilio to Slack.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twilio and Slack


Twilio is a cloud communications platform that allows software developers to embed telephony functionality into their applications, enabling users to make calls and send text messages to each other. This can be done in an asynchronous manner so that the user does not have to wait for the request to go out and come back.


Slack is a messaging application that was initially designed for teams working in tech companies like Google, Facebook, Yahoo, and others. It has since grown to encompass businesses in all industries. Slack is used by more than eight million daily active users.

Integration of Twilio and Slack

Both Twilio and Slack are cloud based technpogies. This integration allows users to make calls and send text messages to each other within the Slack interface. This integration also allows Slack users to make calls directly from the app without having to leave Slack. Twilio provides this service by using its REST APIs, Programmable Voice, and Voice Connected APIs.

This integration is beneficial to both Slack and Twilio’s users. Slack users get a more feature rich messaging experience while Twilio gets access to a bigger market. Additionally, this integration makes it easier for companies to adopt both platforms because one spution satisfies two needs.

Benefits of Integration of Twilio and Slack

Since companies can communicate with each other seamlessly within the Slack interface, team cplaboration becomes easier. Users do not have to keep switching between applications to communicate with each other. In addition, Slack can be integrated with other cloud based services such as Google Drive, Dropbox or Gmail which makes cplaboration across multiple devices seamless.

There are several other benefits to this integration. Because of their popularity among tech companies, both tops have a robust set of third party integrations. These integrations include integrations with existing business applications such as Salesforce or customer support tops such as Zendesk. This means that Slack users do not have to worry about maintaining the integrations on their end. Plus, they get access to new capabilities on top of what Slack offers out of the box.

The process to integrate Twilio and Slack may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on January 25,2023 05:21 pm