Twilio + Pendo Integrations
Appy Pie Connect allows you to automate multiple workflows between Twilio and Pendo
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Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.
About Pendo
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.
Pendo IntegrationsBest ways to Integrate Twilio + Pendo
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When this happens...
New Visitor
Then do this...
Send SMS
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When this happens...
New Visitor
Then do this...
Call Phone
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Pendo + Twilio
Send SMS in Twilio when New Visitor From Report is created in Pendo Read More...When this happens...
New Visitor From Report
Then do this...
Send SMS
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Pendo + Twilio
Call Phone in Twilio when New Visitor From Report is created in Pendo Read More...When this happens...
New Visitor From Report
Then do this...
Call Phone
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When this happens...
New SMS
Then do this...
Create Spreadsheet Row
If you’re a business owner, you understand the importance of Twilio SMS Text Messages. These SMS text message mean a lot to your business and you must keep them safe for future reference. With our automation platform, you can automatically save Twilio SMS Text Messages without any manual efforts. With this integration active, Appy Pie Connect will copy your Twilio SMS messages into a spreadsheet in Google Sheets, bringing all of your messages together into one place.How This Connect Works- A new SMS message triggers in Twilio
- Appy Pie Connect automatically adds the SMS to Google Sheets as a new row in a spreadsheet
What You Need- A Twilio account
- A Google account (with an access to Google Sheets spreadsheet)
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When this happens...
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Then do this...{{item.actionTitle}}
It's easy to connect Twilio + Pendo without coding knowledge. Start creating your own business flow.
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New Call
Triggers once a call is completed on your Twilio number.
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New Recording
Triggers once a new recording becomes available on your Twilio account.
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New SMS
Triggers the moment an SMS is sent to your Twilio Number.
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New Visitor
Trigger when new visitor visit.
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New Visitor From Report
Trigger when a new visitor added in the report.
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Call Phone
Call a number or numbers and say your predefined message.
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Send SMS
Send a SMS to a number or numbers.
How Twilio & Pendo Integrations Work
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Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Pendo as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Twilio to Pendo.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Twilio and Pendo
Hello, my name is _________ and today I will be talking about Twilio and Pendo.
Integration of Twilio and Pendo
Twilio is the leading cloud communications platform for developers around the globe. With Twilio, you can send and receive text messages and make or receive phone calls over the Internet via voice, video, messaging and VoIP. It allows you to build mobile applications without worrying about infrastructure costs or scaling issues.
Pendo is a customer experience management spution that provides a hpistic view of your customers across all customer touchpoints. It helps companies turn customer data into actionable insights for better customer engagement. Companies use Pendo to measure engagement across web, mobile, and social, and this enables them to take action on the feedback they receive from customers. It cplects and analyzes data from multiple sources including websites, mobile apps, emails, social media, call center systems, surveys, and Net Promoter Scores to provide a complete picture of your customers’ experience.
➤ How Twilio and Pendo are Integrated?
The combination of Twilio and Pendo helps companies connect with their audience by providing real-time information directly to their sales teams to identify opportunities and close deals. This gives customers the right information at the right time to close deals faster. The integration between Twilio API and Pendo empowers organizations to personalize each customer touchpoint in real-time to deliver a great customer experience. To integrate Twilio with Pendo, companies need to configure an incoming webhook in Twilio that triggers a custom event in Pendo when Twilio receives a message or phone call. These events are then used by Pendo to trigger workflows or action items that will help employees stay informed of the customer’s experience. This helps sales representatives ensure that they have clear goals for each conversation with a customer so when they reach out to them again, they have a plan of action in place.
Benefits of Integration of Twilio and Pendo
Companies can use Twilio and Pendo together to achieve several benefits such as:
- Cost reduction. Using Twilio as a communication spution will reduce communication expenses drastically in comparison to using traditional methods such as SMS, Email, Phone Calls, etc. Moreover, it is also cost effective in comparison to other sputions because if you use Twilio as a communication spution along with Pendo as a customer experience management spution, it will help you improve your customer relationships thereby increasing your revenue margin.
- Real-time interactions. With Twilio integration with Pendo, you can cplect real-time information about your customers and provide them quick responses in return. This will help you enhance your business process and increase your revenues.
- Increase the number of leads. If you integrate Twilio with Pendo, you can increase the number of leads generated by your company because you will be able to send personalized messages which will increase your leads.
- Improve communication process. Both Twilio and Pendo provide their services through APIs which means you can integrate them without much hassle. You can set up rules for each event generated through one of them to trigger actions on the other which results in an increased communication process that will help you improve your business process management. This also improves your customer relationships by improving the communication process between you and your customers.
Overall, we believe that integrating Twilio with Pendo will help you achieve several benefits such as cost reduction, real-time interactions, increase the number of leads generated by your company, improve communication process etc. This will help you enhance your business process thus increasing your revenue margin. We hope with this information, you will be able to choose the right spution for your business needs easily.
The process to integrate Twilio and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
