Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.
Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.
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Triggers once a call is completed on your Twilio number.
Triggers once a new recording becomes available on your Twilio account.
Triggers the moment an SMS is sent to your Twilio Number.
Triggers when a new alert is added.
Triggers when a new mention comes through for the specified alert
Call a number or numbers and say your predefined message.
Send a SMS to a number or numbers.
Creates a new alert
Twilio is a cloud communications platform that allows for delivery of voice, text, and app-based messaging. Twilio enables businesses to send and receive phone calls, texts, video chat, and messages over IP and traditional mobile carriers. Twilio also helps business build voice, video, SMS, and MMS applications on web, mobile, and desktop.
Mention is a social media monitoring top that enables users to monitor mentions of any keyword or brand across the internet. The service recommends keywords and displays results in real time. Mention tracks mentions across more than 200 social networks including Twitter, Facebook, Google Plus, YouTube, and LinkedIn. It also monitors blogs, news sites, and forums.
Integration of Twilio with Mention would enhance the features that are available on both platforms. For example, Mention could be used to connect to live agents while users are on the phone with customers. This integration would enable the marketers to access more information about potential customers while they are on the phone. This information can then be stored in the CRM system used by the company (e.g., Salesforce. This integration would also help companies monitor their online reputation and engage with consumers in real time.
Integrating Twilio with Mention would allow businesses to make better use of the information cplected from social media. Integration of these two platforms would enable companies to be able to respond to customer queries in real time. It would also make it possible for businesses to reach out to potential customers rather than waiting for people to come to them.
In conclusion, integration of Twilio with Mention would help companies monitor their online reputation and engage with customers in real time in order to increase sales. It would also allow companies to use the information cplected from social media to make better decisions in terms of marketing campaigns and customer service.
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