Integrate Twilio with Mention

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About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

About Mention

Mention is a tool for brand monitoring, social listening, and reputation management for enterprises and agencies.

Want to explore Twilio + Mention quick connects for faster integration? Here’s our list of the best Twilio + Mention quick connects.

Explore quick connects
Connect Twilio + Mention in easier way

It's easy to connect Twilio + Mention without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • New Alert

    Triggers when a new alert is added.

  • New Mention

    Triggers when a new mention comes through for the specified alert

  • Actions
  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

  • Create Alert

    Creates a new alert

How Twilio & Mention Integrations Work

  1. Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Mention as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twilio to Mention.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twilio and Mention


Twilio is a cloud communications platform that allows for delivery of voice, text, and app-based messaging. Twilio enables businesses to send and receive phone calls, texts, video chat, and messages over IP and traditional mobile carriers. Twilio also helps business build voice, video, SMS, and MMS applications on web, mobile, and desktop.


Mention is a social media monitoring top that enables users to monitor mentions of any keyword or brand across the internet. The service recommends keywords and displays results in real time. Mention tracks mentions across more than 200 social networks including Twitter, Facebook, Google Plus, YouTube, and LinkedIn. It also monitors blogs, news sites, and forums.

Integration of Twilio and Mention

Integration of Twilio with Mention would enhance the features that are available on both platforms. For example, Mention could be used to connect to live agents while users are on the phone with customers. This integration would enable the marketers to access more information about potential customers while they are on the phone. This information can then be stored in the CRM system used by the company (e.g., Salesforce. This integration would also help companies monitor their online reputation and engage with consumers in real time.

Benefits of Integration of Twilio and Mention

Integrating Twilio with Mention would allow businesses to make better use of the information cplected from social media. Integration of these two platforms would enable companies to be able to respond to customer queries in real time. It would also make it possible for businesses to reach out to potential customers rather than waiting for people to come to them.

In conclusion, integration of Twilio with Mention would help companies monitor their online reputation and engage with customers in real time in order to increase sales. It would also allow companies to use the information cplected from social media to make better decisions in terms of marketing campaigns and customer service.

The process to integrate Twilio and Mention may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm