Twilio + Kintone Integrations

Syncing Twilio with Kintone is currently on our roadmap. Leave your email address and we’ll keep you up-to-date with new product releases and inform you when you can start syncing.

About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

About Kintone

Kintone is an all-in-one workplace platform that allows highly collaborative teams to build, share, and automate custom workflows and processes for data-driven results

Kintone Integrations

Best ways to Integrate Twilio + Kintone

  • Twilio

    Twilio +

    Append new Twilio SMS text messages as record on Firebase Read More...
    When this happens...
    Twilio New SMS
    Then do this...
    Create Child Record
    Create a log of messages received on Twilio easily with Twilio – Firebase integration from Appy Pie Connect. Once this connect is active, every time a new message is sent to your Twilio number, a corresponding record, containing message data, will automatically be added to your Firebase database.
    How The Twilio Firebase Integration Works
    • A new message is received on your Twilio number
    • Appy Pie Connect updates the Firebase record with that message
    What Do You Require
    • A Twilio account
    • A Firebase account
  • Twilio

    Twilio +

    Amend records on Firebase with Twilio SMS text messages Read More...
    When this happens...
    Twilio New SMS
    Then do this...
    Update/Set record by ID
    Setup Firebase – Twilio automation with Appy Pie Connect and automatically update your Firebase application records, without any manual intervention. All you need to do is, add the Firebase application path to a child record in your Twilio account, and Appy Pie Connect will complete the operation of updating the child record with SMS text message data. As soon as this integration is setup, all the new messages received on Twilio account are automatically processed and individually updated on your selected Firebase application records.
    How This Automation Works
    • A new text message is received on Twilio
    • Appy Pie Connect updates your Firebase application record with the same message data
    What Do You Require
    • A Twilio account
    • A Firebase application
  • Twilio {{item.actionAppName}}

    Twilio + {{item.actionAppName}}

    {{item.message}}
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Twilio + Kintone in easier way

It's easy to connect Twilio + Kintone without coding knowledge. Start creating your own business flow.

  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • New Record

    Triggers when a new record is created.

  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

  • Add Comment

    Adds a new comment into 1 record of an app.

  • Create Record

    Creates a record.

  • Update Record by Record ID

    Updates details of 1 record of an app by specifying its record number.

  • Update Status

    Updates the Status of 1 record of an app.

How Twilio & Kintone Integrations Work

  1. Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Kintone as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twilio to Kintone.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twilio and Kintone


Twilio is a cloud communication platform that allows developers to build applications for voice, SMS, MMS, and video.

The company was founded in 2008 by Jeff Lawson, Evan Cooke, John Wpthuis, and Jered York. The name “Twilio” is derived from the Latin word for “two”.

In July 2014, Twilio raised $130 million in venture funding at a pre-money valuation of $1.2 billion, which made it one of the most highly valued private “unicorns”.

In March 2015, Twilio began trading on the New York Stock Exchange under the ticker symbp TWLO. As of September 2018, Twilio’s market capitalization exceeded US$12 billion.


Kintone is a cloud based business management software that supports workflow, cplaboration and reporting.

Kintone was founded in 2012 by David Lee and James Peng. It has offices in Taiwan and San Francisco. In August 2015, Kintone announced a Series A funding round totaling $4 million led by WaldenVC with participation from existing investors. In September 2018, Kintone announced a Series B funding round totaling $20 million led by SoftBank China Venture Capital with participation from existing investors.

Integration of Twilio and Kintone

Kintone supports integration with Twilio for voice, SMS, and MMS functionality without the need to write any code. Kintone enables you to easily integrate Twilio into your workflow processes by using a simple drag-and-drop process to configure your communications events. When a user enters a phone number into a field on a form or page, or clicks a link that initiates a call from a mobile app, the fplowing happens:

Kintone sends the mobile number as part of an HTTP request to Twillio via their API. Twilio passes the received phone number to the Twilio Voice API, which determines whether this phone number is a mobile or landline number, as well as what country or region it belongs to. If it is determined that the phone number is a mobile number and that it is located in the United States or Canada, then the call will continue through this method; otherwise, it will be passed onto the next step (call forwarding. The Twilio Voice API creates a call object and passes it to Twilio Dial, which routes the call to the appropriate destination (a URL or SIP address. After receiving the request from Twillio, Kintone fires off an event containing all fields associated with the form (such as Name and Phone Number. and other relevant information such as the time of the call and the call duration. This data can be accessed using Kintone’s webhooks or APIs. Information sent by Twilio is also included in this data payload. The data payload can be accessed via Kintone’s webhooks and APIs.

Benefits of Integration of Twilio and Kintone

Because twilio uses webhooks, you can receive information about incoming calls by configuring webhooks within the Twilio dashboard. Additionally, you can also fire off events as someone makes a call to your Kintone number by adding webhooks to your account settings page.

The process to integrate Twilio and Kintone may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.