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Twilio + Deskpro Integrations

Appy Pie Connect allows you to automate multiple workflows between Twilio and Deskpro

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Twilio

Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.

About Deskpro

Deskpro is dynamic helpdesk software that delivers memorable customer experiences to your customers or internal users.

Deskpro Integrations

Best ways to Integrate Twilio + Deskpro

  • Twilio Deskpro

    Twilio + Deskpro

    Add Message to Ticket in Deskpro when New Recording is created in Twilio Read More...
    Close
    When this happens...
    Twilio New Recording
     
    Then do this...
    Deskpro Add Message to Ticket
  • Twilio Deskpro

    Twilio + Deskpro

    Create Organization to Deskpro from New Recording in Twilio Read More...
    Close
    When this happens...
    Twilio New Recording
     
    Then do this...
    Deskpro Create Organization
  • Twilio Deskpro

    Twilio + Deskpro

    Create Person to Deskpro from New Recording in Twilio Read More...
    Close
    When this happens...
    Twilio New Recording
     
    Then do this...
    Deskpro Create Person
  • Twilio Deskpro

    Twilio + Deskpro

    Update Ticket in Deskpro when New Recording is created in Twilio Read More...
    Close
    When this happens...
    Twilio New Recording
     
    Then do this...
    Deskpro Update Ticket
  • Twilio Deskpro

    Twilio + Deskpro

    Create Ticket to Deskpro from New Recording in Twilio Read More...
    Close
    When this happens...
    Twilio New Recording
     
    Then do this...
    Deskpro Create Ticket
  • Twilio {{item.actionAppName}}

    Twilio + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Twilio + Deskpro in easier way

It's easy to connect Twilio + Deskpro without coding knowledge. Start creating your own business flow.

    Triggers
  • New Call

    Triggers once a call is completed on your Twilio number.

  • New Recording

    Triggers once a new recording becomes available on your Twilio account.

  • New SMS

    Triggers the moment an SMS is sent to your Twilio Number.

  • New Organization

    Triggers when a new organization is created.

  • New Person

    Triggers when a new person is created.

  • New Ticket

    Triggers when a new ticket is created.

  • New Ticket Reply

    Triggers when a ticket is answered.

    Actions
  • Call Phone

    Call a number or numbers and say your predefined message.

  • Send SMS

    Send a SMS to a number or numbers.

  • Add Message to Ticket

    Add a new note to an existing ticket.

  • Create Organization

    Create a new organization.

  • Create Person

    Creates a new person.

  • Create Ticket

    Creates a new ticket.

  • Update Ticket

    Update an existing ticket.

How Twilio & Deskpro Integrations Work

  1. Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Deskpro as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Twilio to Deskpro.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Twilio and Deskpro

Twilio?

Twilio is a cloud communications platform that enables developers to easily build, deploy, and manage communications functionality through APIs. It allows users to embed phone calls, voice messages, dialing, and video calling in their application or website. It also allows them to host an app or website on the Twilio platform and allow customers to use that service without having to download anything. In addition, Twilio allows users to send SMS and MMS messages globally. Furthermore, Twilio offers additional services such as analytics, caller location, voicemail transcription, fax sending, and custom form integration.

Deskpro?

Deskpro is an enterprise-class CRM spution that connects sales teams with their leads and contacts via a mobile application on their smartphones. Deskpro allows users to track the status of their sales pipeline and communicate with their prospects and customers very effectively. It also offers a customizable dashboard that can be customized according to the user’s preferences. Deskpro is available for both Android and iOS devices. Furthermore, Deskpro integrates very well with other Salesforce product lines like Sales Cloud, Service Cloud, Marketing Cloud, and Partner Relationship Management.

Integration of Twilio and Deskpro

The integration of Deskpro and Twilio allows Deskpro users to interact with prospective clients using voice or text messaging. It also allows them to customize their message to each prospect by recording a personalized message for each prospect. Moreover, it means that Deskpro users will not have to flip back and forth between their smartphone apps or emails while communicating with their prospects. Thus, it saves time for both the users and their prospects as they do not have to wait for a response from the user after they send an email or a text message.

Benefits of Integration of Twilio and Deskpro

The integration of Twilio and Deskpro has fplowing benefits:

  • Increased Sales Opportunities

The integration of Twilio and Deskpro helps salespeople increase their sales opportunities by allowing them to communicate with more potential clients using voice or text messages from their smartphones. This means that users will not have to keep checking their emails for responses from their prospects. Furthermore, this integration gives users an additional way to reach out to their prospects when they are not at their desks or when they are unable to respond. This increases their opportunities of closing a deal as they are able to contact them at any point in time when they need them.

  • Improved Customer Relationships

The integration of Twilio and Deskpro also improves customer relationships by giving users another way to stay in touch with their customers or clients. This means that users can continue communicating with them even when they are not at their desks or when they are busy. Thus, the users would be able to maintain open communication channels with their customers which eventually would lead to improved customer satisfaction levels. This would ultimately lead to increased customer loyalty towards the organization as the customers feel appreciated owing to their continuous interactions with the organization.

  • Reduced Costs

The integration of Twilio and Deskpro also helps organizations reduce costs as they do not have to send a salesperson on an unplanned trip if he/she cannot get in touch with a prospect. Moreover, there are no long expensive phone calls as users can communicate via SMS or voice calls from their smartphones at any point in time when needed. This helps organizations save money on phone bills as well as on travel costs associated with meeting prospective clients face-to-face. Thus, the integration of Twilio and Deskpro helps the organization save money which ultimately leads to increased profits for the organization.

The process to integrate Twilio and Deskpro may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.