Twilio + BigCommerce Integrations
Appy Pie Connect allows you to automate multiple workflows between Twilio and BigCommerce
- No code
- No Credit Card
- Lightning Fast Setup
10 Million man hours saved
Twilio is the communciton platform that millions of developers trust to build seamless communications experiences with phone calls, text messages, video calls, and more.
About BigCommerce
BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.
BigCommerce IntegrationsLooking for the BigCommerce Alternatives? Here is the list of top BigCommerce Alternatives
-
Magento 2.X
Best ways to Integrate Twilio + BigCommerce
-
When this happens...
New Recording
Then do this...
Create Customer
-
Twilio + BigCommerce
Create Customer Address to BigCommerce from New Recording in Twilio Read More...When this happens...
New Recording
Then do this...
Create Customer Address
-
Twilio + BigCommerce
Create Coupon (Category) to BigCommerce from New Recording in Twilio Read More...When this happens...
New Recording
Then do this...
Create Coupon (Category)
-
Twilio + BigCommerce
Update Product Inventory in BigCommerce when New Recording is created in Twilio Read More...When this happens...
New Recording
Then do this...
Update Product Inventory
-
When this happens...
New Recording
Then do this...
Create Product
-
When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Twilio + BigCommerce without coding knowledge. Start creating your own business flow.
-
New Call
Triggers once a call is completed on your Twilio number.
-
New Recording
Triggers once a new recording becomes available on your Twilio account.
-
New SMS
Triggers the moment an SMS is sent to your Twilio Number.
-
New Customer
Triggers when a new customer is added.
-
New Order
Triggers when a new order is placed.
-
New Order With Line Item
Triggers when a new order is placed (with line item support).
-
New Product
Triggers when a new product is added.
-
New/Updated Product
Triggers when a new or updated product occur.
-
Updated Product
Triggers when a product is updated.
-
Call Phone
Call a number or numbers and say your predefined message.
-
Send SMS
Send a SMS to a number or numbers.
-
Create Coupon (Category)
Creates a new coupon attached to a category.
-
Create Customer
Creates a new customer.
-
Create Customer Address
Adds a new address to an existing customer.
-
Create Product
Creates a new product.
-
Update Product Inventory
Update a new product to an existing product.
How Twilio & BigCommerce Integrations Work
-
Step 1: Choose Twilio as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
-
Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
-
Step 3: Pick BigCommerce as an action app and authenticate.
(30 seconds)
-
Step 4: Select a resulting action from the Action List.
(10 seconds)
-
Step 5: Select the data you want to send from Twilio to BigCommerce.
(2 minutes)
-
Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Twilio and BigCommerce
Twilio?
Twilio is a cloud-based telephony. It provides programmable SDKs that allows companies to quickly implement communication features like text messages, call center communication, and video into their apps.
BigCommerce?
BigCommerce is a cloud-based ecommerce platform. It allows merchants to easily create online stores on their domains without having to deal with the technicalities of hosting, security, and scaling. It also comes with a full range of features including online store setup, marketing tops, and payment processing.
Integration of Twilio and BigCommerce
BigCommerce’s ecommerce platform integrated with Twilio’s communication top can provide its merchants with more customer service options. Before integrating both platforms, merchants only have email, live chat, and phone as channels for communicating with customers. However, by integrating the two platforms, merchants can add messaging and voice calls into their customer service options with little effort. This integration covers more than your typical customer service. For example, it could be used to request a quote from a merchant through the online store. When a lead submits a request for quote, the merchant can receive the request via SMS/text message and then send a customized text message response back to the lead, informing them that they will be sending a quote shortly. They can then take a quote from their product database and send it back to the lead through an automated SMS/text message. The lead may then choose to call the merchant for further discussion on the quote and this will trigger an automated call back to the lead. Finally, after the initial contact has been established, the merchant can make a custom voice call to the lead through Twilio’s voice platform. This voice call can be used to further discuss the quote or even ask for credit card information over the phone. Using BigCommerce’s integration with Twilio’s communication platforms can help merchants increase their conversion rate by providing concrete options for customers to choose from when making purchases.
Benefits of Integration of Twilio and BigCommerce
The integration of Twilio’s communication platforms into BigCommerce’s ecommerce platform can help merchants provide better customer services and increase their conversion rates. It is inexpensive to implement since no extra hardware is required. Just a simple software change in BigCommerce’s ecommerce platform would suffice for this integration. Moreover, using Twilio’s communication platforms within their ecommerce platform gives merchants maximum flexibility in choosing how their customers can interact with them.
The process to integrate Twilio and BigCommerce may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
