Integrate Trello with Zendesk
Appy Pie Connect allows you to automate multiple workflows between Trello and Zendesk
- No code
- No Credit Card
- Lightning Fast Setup
Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.
About Zendesk
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
Zendesk IntegrationsLooking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives
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Freshdesk
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HappyFox
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Help Scout
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LiveAgent
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TicketCo
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ServiceNow
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Zoho Desk
Best Trello and Zendesk Integrations
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When this happens...
Card Updated
Then do this...
Create Ticket
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When this happens...
Card Updated
Then do this...
Update User
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When this happens...
Card Updated
Then do this...
Create User
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When this happens...
Card Updated
Then do this...
Create Organization
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When this happens...
Card Updated
Then do this...
Update Ticket
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When this happens...
{{item.triggerTitle}}
Then do this...{{item.actionTitle}}
It's easy to connect Trello + Zendesk without coding knowledge. Start creating your own business flow.
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Card Archived
Triggers the moment a Card is archived in your Trello account.
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Card Moved to List
Triggers once a Card is moved to a Trello List within the same board.
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Card Updated
Triggers the moment you update a Card in Trello.
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New Activity
Triggers on every new activity in Trello.
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New Attachment
Triggers every time a new attachment is added on board, list or card in Trello.
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New Board
Triggers when you add a new board in your Trello account.
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New Card
Triggers when a new card is added.
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New Checklist
Triggers every time a new checklist is created in Trello.
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New Comment in Card
Triggers once a Comment is added to a Trello Card.
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New Label
Triggers the moment you create a new label in Trello.
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New Label Added to Card
Triggers once you add a new label in a Trello Card.
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New List
Triggers whenever a new list is added on a board.
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New Member on Card
Triggers when a new card is added in Trello account.
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New Notification
Triggers the moment you receive a new notification in Trello.
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New Group
Triggers every time a new group is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Add Checklist to Card
Adds a new (or existing) checklist to a Trello card.
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Add Label to Card
Adds an existing label to a specific card.
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Add Members to Card
Adds one or multiple members to a specific Trello card.
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Archive Card
Archives a card.
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Complete Checklist Item in Card
Complete an existing checklist Item in a Trello Card.
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Create Board
Creates a new board.
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Create Card
Creates a new card on a specific board and list.
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Create Checklist Item in Card
Creates a new checklist item in a Trello card.
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Create Comment
Creates a new comment to the specified Trello card.
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Create Label
Adds a new label to your chosen board.
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Delete Checklist in Card
Removes an existing checklist on a card.
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Move Card to List
Moves your selected card to a list on a specific board.
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Remove Label from Card
Delete an existing label from a Trello card.
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Update Card
Update a basic information of card such as name, description, due date, or position in list.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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How Trello & Zendesk Integrations Work
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Step 1: Choose Trello as a trigger app and authenticate it on Appy Pie Connect.
(30 seconds)
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Step 2: Select "Trigger" from the Triggers List.
(10 seconds)
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Step 3: Pick Zendesk as an action app and authenticate.
(30 seconds)
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Step 4: Select a resulting action from the Action List.
(10 seconds)
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Step 5: Select the data you want to send from Trello to Zendesk.
(2 minutes)
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Your Connect is ready! It's time to start enjoying the benefits of workflow automation.
Integration of Trello and Zendesk
Trello?
Trello is a digital top that can be used by a team to organize and manage projects. It is a cloud based, web-based application that allows users to have a visual representation of the status of each project or task. Trello allows users to create boards in which users can create lists of tasks and move them from list to list as they are completed or progress in the organization of the project. Trello also allows users to create cards with checklists, attachments, due dates, comments, labels, and other details about the project that are easily added and organized.
Zendesk?
Zendesk is a software as a service (SaaS. top aimed at providing customer support. Zendesk integrates with several other tops to allow for an easy transition between a customer support portal and a project management software like Trello. From Zendesk, users can create tickets that are automatically sent to a card on a board in Trello. Zendesk also integrates with Google Apps, Dropbox, Evernote, and JIRA Software.
Integration of Trello and Zendesk
There are several benefits to integrating these tops together. First, both tops can be used for the same purpose. Both tops allow users to organize their projects and tasks. Each top has different ways of organizing and managing projects, but for the most part they are very similar. Each top also has many of the same features including labels, fpders, and tags. The integration of both tops means that users do not have to learn two different ways of organizing projects and tasks. Also, if a company uses both tops, then there is a built-in system for transitioning from one top to another. Once a task is complete on one top it can be moved over to the other top without any effort on the part of the user.
Another benefit of using both tops together is that one top can be used for administrative purposes and the other is used for project management purposes. For example, Trello can be used to manage the project while Zendesk is used to track issues and defects that arise during the process of completing the project.
A third benefit of using both tops together is that it allows for better communication between team members and customers. If team members are always working on the same board in Trello, then they always know what tasks are coming up next and what tasks have been completed already. They can ask questions about these tasks if they need clarification from other team members and they will know in real time when new updates are made to these tasks. Also, if customers are able to view these tasks and updates then they will be more informed about what is taking place in the team’s projects. This will allow them to have more trust in the team and they will believe that they will get the product or service that they paid for in a timely manner.
In conclusion, there are many benefits to using both Trello and Zendesk together. There are some drawbacks though. The first drawback is that neither top has a way to integrate with Slack, which is another popular top used by teams to communicate with each other. Another drawback is that even though both tops have a way to integrate with Google Drive, neither of them allows users to integrate with Google Sheets, which would allow for more advanced document creation abilities within Zendesk.
The process to integrate Trello and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.