Integrate Trello with Intercom

Appy Pie Connect allows you to automate multiple workflows between Trello and Intercom

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About Trello

Trello is a team communication app that organizes your projects into boards. Trello’s boards, lists and cards enable you to organize and prioritize your personal and work life in a fun, flexible and rewarding way.

About Intercom

Intercom is a customer communication platform built for business, used by many businesses from small start-ups to global enterprises. It enables targeted communication with customers on your website, inside your web and mobile apps, and by e-mail.

Want to explore Trello + Intercom quick connects for faster integration? Here’s our list of the best Trello + Intercom quick connects.

Explore quick connects

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Connect Trello + Intercom in easier way

It's easy to connect Trello + Intercom without coding knowledge. Start creating your own business flow.

  • Triggers
  • Card Archived

    Triggers the moment a Card is archived in your Trello account.

  • Card Moved to List

    Triggers once a Card is moved to a Trello List within the same board.

  • Card Updated

    Triggers the moment you update a Card in Trello.

  • New Activity

    Triggers on every new activity in Trello.

  • New Attachment

    Triggers every time a new attachment is added on board, list or card in Trello.

  • New Board

    Triggers when you add a new board in your Trello account.

  • New Card

    Triggers when a new card is added.

  • New Checklist

    Triggers every time a new checklist is created in Trello.

  • New Comment in Card

    Triggers once a Comment is added to a Trello Card.

  • New Label

    Triggers the moment you create a new label in Trello.

  • New Label Added to Card

    Triggers once you add a new label in a Trello Card.

  • New List

    Triggers whenever a new list is added on a board.

  • New Member on Card

    Triggers when a new card is added in Trello account.

  • New Notification

    Triggers the moment you receive a new notification in Trello.

  • New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

  • New Conversation

    Triggers when a new conversation is created by a user in Intercom.

  • New Lead

    Triggers when a new Lead is created.

  • New User

    Triggers when a new user is created.

  • Actions
  • Add Checklist to Card

    Adds a new (or existing) checklist to a Trello card.

  • Add Label to Card

    Adds an existing label to a specific card.

  • Add Members to Card

    Adds one or multiple members to a specific Trello card.

  • Archive Card

    Archives a card.

  • Complete Checklist Item in Card

    Complete an existing checklist Item in a Trello Card.

  • Create Board

    Creates a new board.

  • Create Card

    Creates a new card on a specific board and list.

  • Create Checklist Item in Card

    Creates a new checklist item in a Trello card.

  • Create Comment

    Creates a new comment to the specified Trello card.

  • Create Label

    Adds a new label to your chosen board.

  • Delete Checklist in Card

    Removes an existing checklist on a card.

  • Move Card to List

    Moves your selected card to a list on a specific board.

  • Remove Label from Card

    Delete an existing label from a Trello card.

  • Update Card

    Update a basic information of card such as name, description, due date, or position in list.

  • Create/Update Lead

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

  • Create/Update User

    Update a user within Intercom given their e-mail address.

  • Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

How Trello & Intercom Integrations Work

  1. Step 1: Choose Trello as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Intercom as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Trello to Intercom.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Trello and Intercom

Trello and Intercom are both popular services that help professionals manage their projects and communicate with clients. Both services can be used separately or together to streamline workflow and increase productivity.

Integration of Trello and Intercom

Integration of Intercom and Trello is fairly simple to implement, so a user can get up and running within minutes of signing up for an account. To integrate the two services, a user must first sign up for an account with Intercom and then go to the settings page on Trello to set up the integration.

To automate the process of creating new cards in Trello from Intercom, a user simply needs to create a Appy Pie Connect integration. There are numerous options available for this process, including integration with more than 50 other apps. A user can also choose to trigger card creation in Trello using keywords or hotkeys within Intercom.

Benefits of Integration of Trello and Intercom

With automatic notifications in place, a user can be notified as soon as something is added to a Trello board. This makes it easy to keep track of what’s happening without having to constantly check a board to see if there has been any activity. The notifications can even be customized depending on who added a comment or task.

Trello vs Intercom

  • Trello is free for teams up to five members; Intercom offers a free trial period but has pricing plans for individual users and teams.
  • A Trello user can create boards, lists, and cards; Intercom users can create teams and contacts and track messages.
  • Trello allows users to create comments, tasks, labels, and due dates; Intercom does not.
  • Trello does not integrate with other tops; Intercom integrates with over 50 different apps.
  • In Trello, notifications are sent via email; in Intercom, they are sent via email, SMS, or instant message.

The process to integrate Trello and Intercom may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm