Integrate Tookan with Zendesk

Appy Pie Connect allows you to automate multiple workflows between Tookan and Zendesk

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About Tookan

Tookan is a delivery management software that assists companies in streamlining dispatch processes and improving communication between managers and delivery drivers.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Want to explore Tookan + Zendesk quick connects for faster integration? Here’s our list of the best Tookan + Zendesk quick connects.

Explore quick connects

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Connect Tookan + Zendesk in easier way

It's easy to connect Tookan + Zendesk without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Task

    Trigger when new task created.

  • New Group

    Triggers every time a new group is created in Zendesk.

  • New Internal Note

    Triggers when a internal note is created in Zendesk.

  • New Organization

    Triggers once a new organization is added to Zendesk.

  • New Ticket

    Triggers every time a new ticket is added to a view.

  • New User

    Triggers when a new user is created in Zendesk.

  • Updated Ticket

    Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

  • Actions
  • Add Agent

    Adds a new agent

  • Add Customer

    Create a new customer.

  • Create a Delivery Task

    Create a Delivery Task

  • Create a Pick and Delivery Task

    Create a Pick and Delivery Task.

  • Create a Pickup Task

    Creates a pick task.

  • Create an Appointment Task

    Create an Appointment Task

  • Create an FOS Workflow Task

    Create an FOS Workflow Task.

  • Create Organization

    Create a new organization.

  • Create Ticket

    Create a new ticket.

  • Create User

    Create a new user.

  • Update Organization

    Update an existing organization.

  • Update Ticket

    Modify an existing ticket status or add comments.

  • Update User

    Modify an existing user.

How Tookan & Zendesk Integrations Work

  1. Step 1: Choose Tookan as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Zendesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Tookan to Zendesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Tookan and Zendesk


Tookan is a real time communication platform that is used by small and medium sized companies. With Tookan, companies can communicate with their customers via instant messaging, SMS, email, or by phone.


Zendesk is an application that is used by companies to provide support to their customers. Zendesk has different channels of communication including email, chat, ticketing system, and voice calls.

Integration of Tookan and Zendesk

With the integration of Tookan and Zendesk, companies will be able to provide better customer support. Customers will be able to contact the company directly through any channel of communication instead of using email. This will make it easier for customers to get in touch with companies. The use of different channels of communication will allow companies to have a better understanding of the issues faced by their customers and therefore, provide more effective customer support.

Benefits of Integration of Tookan and Zendesk

The benefits of integrating Tookan and Zendesk are as fplows:

Customers will be able to easily get in touch with the company if they experience any problems. This will greatly improve customer satisfaction. Companies will be more responsive because the customer support desk will be able to track all communications with customers regardless of the channels of communication. Companies will be able to give better customer support because they will be able to gain a better understanding of the issues faced by their customers. Companies can also analyze the data cplected from the different channels of communication to see what works and what doesn’t work so that they can improve their customer service. Companies can reduce operational costs such as sending out emails and calling customers because they will be able to communicate with customers effectively through a single channel of communication instead of multiple channels of communication.

The process to integrate Tookan and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on November 09,2022 06:11 pm