Integrate Tookan with Zendesk

Name: Appy Pie Connect
Rating: 4.9 (3518 reviews)

Appy Pie Connect allows you to automate multiple workflows between Tookan and Zendesk

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Tookan Integrations

About Tookan

Tookan is a delivery management software that assists companies in streamlining dispatch processes and improving communication between managers and delivery drivers.

About Zendesk

Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.

Tookan + Zendesk Quick Connects

Want to explore Tookan + Zendesk quick connects for faster integration? Here’s our list of the best Tookan + Zendesk quick connects.

Explore quick connects

Zendesk Alternatives

Looking for the Zendesk Alternatives? Here is the list of top Zendesk Alternatives

Freshdesk
Front
HappyFox
Help Scout
LiveAgent
Ticketbud
TicketCo
Ticket Tailor
ServiceNow
Zoho Desk

Connect Tookan + Zendesk in easier way

It's easy to connect Tookan + Zendesk without coding knowledge. Start creating your own business flow.

Triggers
New Task

Trigger when new task created.
New Group

Triggers every time a new group is created in Zendesk.
New Internal Note

Triggers when a internal note is created in Zendesk.
New Organization

Triggers once a new organization is added to Zendesk.
New Ticket

Triggers every time a new ticket is added to a view.
New User

Triggers when a new user is created in Zendesk.
Updated Ticket

Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).

Actions
Add Agent

Adds a new agent
Add Customer

Create a new customer.
Create a Delivery Task

Create a Delivery Task
Create a Pick and Delivery Task

Create a Pick and Delivery Task.
Create a Pickup Task

Creates a pick task.
Create an Appointment Task

Create an Appointment Task
Create an FOS Workflow Task

Create an FOS Workflow Task.
Create Organization

Create a new organization.
Create Ticket

Create a new ticket.
Create User

Create a new user.
Update Organization

Update an existing organization.
Update Ticket

Modify an existing ticket status or add comments.
Update User

Modify an existing user.

How Tookan & Zendesk Integrations Work

Step 1: Choose Tookan as a trigger app and authenticate it on Appy Pie Connect.

(30 seconds)
Step 2: Select "Trigger" from the Triggers List.

(10 seconds)
Step 3: Pick Zendesk as an action app and authenticate.

(30 seconds)
Step 4: Select a resulting action from the Action List.

(10 seconds)
Step 5: Select the data you want to send from Tookan to Zendesk.

(2 minutes)
Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Tookan and Zendesk

Tookan

Tookan is a real time communication platform that is used by small and medium sized companies. With Tookan, companies can communicate with their customers via instant messaging, SMS, email, or by phone.

Zendesk

Zendesk is an application that is used by companies to provide support to their customers. Zendesk has different channels of communication including email, chat, ticketing system, and voice calls.

Integration of Tookan and Zendesk

With the integration of Tookan and Zendesk, companies will be able to provide better customer support. Customers will be able to contact the company directly through any channel of communication instead of using email. This will make it easier for customers to get in touch with companies. The use of different channels of communication will allow companies to have a better understanding of the issues faced by their customers and therefore, provide more effective customer support.

Benefits of Integration of Tookan and Zendesk

The benefits of integrating Tookan and Zendesk are as fplows:

Customers will be able to easily get in touch with the company if they experience any problems. This will greatly improve customer satisfaction. Companies will be more responsive because the customer support desk will be able to track all communications with customers regardless of the channels of communication. Companies will be able to give better customer support because they will be able to gain a better understanding of the issues faced by their customers. Companies can also analyze the data cplected from the different channels of communication to see what works and what doesn’t work so that they can improve their customer service. Companies can reduce operational costs such as sending out emails and calling customers because they will be able to communicate with customers effectively through a single channel of communication instead of multiple channels of communication.

The process to integrate Tookan and Zendesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.