Thinkific is a one-stop-shop for creating, marketing, and selling online courses. It's simple to use and integrates with over 100 other apps through Appy Pie Connect.
Zoho Desk is a context-aware help desk software that helps businesses focus on the customer. It's convenient to use, can be customized to fit any business.
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Triggers when user completes a lesson of course.
Triggers when a new collection has been made.
Trigger when a user enrolls in your course.
Triggers when a user enrolls in the free preview of your course.
Triggers when a new purchase has been made.
Triggers when a new product has been made.
Triggers when a new user is created.
Triggers when new contact is created.
Trigger when new ticket comes.
Trigger when updated ticket comes.
Create a new user or update an existing user.
Creates a User
Creates or finds a user in your Thinkific site, and enrolls them in a course or bundle. Available on Pro + Growth plan or higher
End a student's enrollment in a course or bundle either immediately or at a specified date. Available on Pro + Growth plan or higher
Create an Account
Creates a customer.
Creates a Ticket.
Add comment on a ticket.
Update a contact.
Updates an existing ticket.
In this article, I will be examining three aspects of Thinkific and Zoho Desk. First, the integration of Thinkific and Zoho Desk. Second, the benefits of integrating these two software systems. And third, a conclusion that draws everything together.
Thinkific is a web-based platform that allows users to create training courses. This can be used for any type of training, whether it is for employees or students. Thinkific is used in various industries, including education, media, marketing, professional services, and more. Thinkific’s features include the ability to engage your learners with video, mobile-responsive design, real-time chat, gamification, private groups, and more than 50 integrations. Thinkific also offers online learning courses on topics such as WordPress, SEO, Google Analytics, and more.
Zoho Desk is an online customer support platform that lets you provide support to your customers in the fastest way possible. You can integrate Zoho Desk with your website so that when people land on your site, they can directly contact you using Zoho Desk’s chat top. It also offers email management tops, ticketing system, social media integration, and more.
Those who use Thinkific with Zoho Desk will find that their customer service experience improves greatly. This is because Zoho Desk allows you to provide quality customer service at all times. This means that you will not miss customer concerns or issues no matter how many people are contacting you through different channels. The integration with Zoho Desk also allows you to keep track of every single action that is being done on your site. You can then connect the dots between actions on your site and actions that are being taken by your support team.
With the integration of these two software systems, you will also be able to increase your productivity by saving time on repetitive tasks. For instance, you can easily transfer open chats from Zoho Desk to your support agents in Thinkific so that they can continue with the conversation. You can do this while still being able to monitor how things are going on the other end.
There are many benefits of integrating Thinkific and Zoho Desk. First, it helps to reduce customer churn by providing better customer service. When you are able to provide excellent customer service at all times, your customers will feel appreciated. This will encourage them to remain loyal to your brand over the long term.
The integration of Thinkific and Zoho Desk helps to increase customer engagement by improving their user experience. By introducing an automated chatbot system into the mix, you are able to provide instant answers to customer concerns without having to wait for your support team to get back to them. This leads to happy customers who will keep coming back for more products or services. They will also recommend your business to others because they have had a positive experience with it.
When you have Thinkific integrated with Zoho Desk, you can provide great customer service at all times. Your customers will feel appreciated because you are always there for them whenever they need help with something. They will also find it easier to interact with your company because they can contact you through various channels without having to wait too long for a reply. All of this leads to customer retention and even word-of-mouth recommendations about your company.
The process to integrate Thinkific and Zoho Desk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.