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Thinkific + Freshdesk Integrations

Appy Pie Connect allows you to automate multiple workflows between Thinkific and Freshdesk

  • No code
  • No Credit Card
  • Lightning Fast Setup
About Thinkific

Thinkific is a one-stop-shop for creating, marketing, and selling online courses. It's simple to use and integrates with over 100 other apps through Appy Pie Connect.

About Freshdesk

Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.

Freshdesk Integrations

Best ways to Integrate Thinkific + Freshdesk

  • Thinkific Freshdesk

    Thinkific + Freshdesk

    Create Contact to Freshdesk from New Enrollment in Thinkific Read More...
    Close
    When this happens...
    Thinkific New Enrollment
     
    Then do this...
    Freshdesk Create Contact
  • Thinkific Freshdesk

    Thinkific + Freshdesk

    Create Ticket to Freshdesk from New Enrollment in Thinkific Read More...
    Close
    When this happens...
    Thinkific New Enrollment
     
    Then do this...
    Freshdesk Create Ticket
  • Thinkific Freshdesk

    Thinkific + Freshdesk

    Create Contact to Freshdesk from New User in Thinkific Read More...
    Close
    When this happens...
    Thinkific New User
     
    Then do this...
    Freshdesk Create Contact
  • Thinkific Freshdesk

    Thinkific + Freshdesk

    Create Ticket to Freshdesk from New User in Thinkific Read More...
    Close
    When this happens...
    Thinkific New User
     
    Then do this...
    Freshdesk Create Ticket
  • Thinkific Freshdesk

    Thinkific + Freshdesk

    Create Contact to Freshdesk from New Collection in Thinkific Read More...
    Close
    When this happens...
    Thinkific New Collection
     
    Then do this...
    Freshdesk Create Contact
  • Thinkific {{item.actionAppName}}

    Thinkific + {{item.actionAppName}}

    {{item.message}} Read More...
    Close
    When this happens...
    {{item.triggerAppName}} {{item.triggerTitle}}
     
    Then do this...
    {{item.actionAppName}} {{item.actionTitle}}
Connect Thinkific + Freshdesk in easier way

It's easy to connect Thinkific + Freshdesk without coding knowledge. Start creating your own business flow.

    Triggers
  • Lesson Complete

    Triggers when user completes a lesson of course.

  • New Collection

    Triggers when a new collection has been made.

  • New Enrollment

    Trigger when a user enrolls in your course.

  • New Free Preview Enrollment

    Triggers when a user enrolls in the free preview of your course.

  • New Order

    Triggers when a new purchase has been made.

  • New Product

    Triggers when a new product has been made.

  • New User

    Triggers when a new user is created.

  • New Contact

    Triggers when a new customer is created.

  • New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

  • Update Ticket

    Triggers when a Ticket is updated.

    Actions
  • Create Update User

    Create a new user or update an existing user.

  • Create User

    Creates a User

  • Enroll User

    Creates or finds a user in your Thinkific site, and enrolls them in a course or bundle. Available on Pro + Growth plan or higher

  • Unenroll User

    End a student's enrollment in a course or bundle either immediately or at a specified date. Available on Pro + Growth plan or higher

  • Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

  • Create Ticket

    Create a ticket in Freshdesk for your domain.

How Thinkific & Freshdesk Integrations Work

  1. Step 1: Choose Thinkific as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick Freshdesk as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Thinkific to Freshdesk.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Thinkific and Freshdesk

Thinkific is a cloud based platform which provides tops for e-learning. Thinkific has two products to provide training modules to individuals, companies, and instructors. Thinkific offers an online video platform “Thinkific” to create online courses. Thinkific has more features than other platforms like Canvas, Blackboard, Moodle, etc. Thinkific provides white label sputions to organizations.

Freshdesk is an online customer support software that helps customers to connect with their service providers. Freshdesk provides end-to-end customer support sputions for small businesses. The Freshdesk platform enables agents to work from anywhere, anytime. It helps to streamline the help desk process through templates, automation, and dashboards. Freshdesk also provides analytics about customer support to learn about customers better.

Integration of Thinkific and Freshdesk

Thinkific and Freshdesk can be integrated using API’s to enhance customer experience. Integration of these two products will lead to increased customer satisfaction. Customer support services are essential in today’s business environment. Customers have to contact their service providers for various reasons. If the customer support services are good then it will increase the chances of repeat purchases from customers. Freshdesk is a CRM top with CRM the customer support process can be easily managed. Thinkific is used by many instructors and students to create custom courses such as e-learning (online. courses. If we integrate Thinkific with Freshdesk we can make the online course creation process easier and quicker for instructors and students. The integration of Thinkific and Freshdesk will make the process of creating online courses more interactive and engaging for instructors and students.

Benefits of Integration of Thinkific and Freshdesk

Integration of Thinkific and Freshdesk will provide benefits such as:

  • Increased number of users. As integration of Thinkific and Freshdesk may allow more students and instructors to join Thinkific all over the world, the number of users on Thinkific will increase which will lead to increased profits for Thinkific in future.
  • Better customer support. As we have discussed above integration of Freshdesk and Thinkific will provide better customer support services for both instructors and students which in turn will lead to increased customer satisfaction.
  • Cost-effective service. Integration of these two products will help reduce unnecessary costs for both Thinkific and Freshdesk. It will also help them in providing better customer services which in turn will lead to increased customer satisfaction.

In conclusion, integration of Thinkific and Freshdesk will help them in providing better customer services which in turn will lead to increased customer satisfaction. It will also help them in providing cost-effective service which in turn will help them in reducing unnecessary costs. Integration of these two products will allow the instructors and students to manage their online courses more efficiently and effectively by integrating Thinkific with Freshdesk.

The process to integrate Thinkific and Freshdesk may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.