Integrate Textline with SugarCRM

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About Textline

Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.

About SugarCRM

SugarCRM is a comprehensive customer relationship management product, from sales and marketing to service and support. It is used by companies of all sizes, across all industries.

Want to explore Textline + SugarCRM quick connects for faster integration? Here’s our list of the best Textline + SugarCRM quick connects.

Explore quick connects

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Connect Textline + SugarCRM in easier way

It's easy to connect Textline + SugarCRM without coding knowledge. Start creating your own business flow.

  • Triggers
  • New Contact Message

    Triggers when a new contact message is created.

  • New Case

    Triggers when you add a new case

  • New Contact

    Triggers when you add a new contact

  • New Lead

    Triggers when you add a new lead

  • New Opportunity

    Triggers when you add a new opportunity

  • New Task

    Triggers when you add a new task

  • New User

    Triggers when you add a new user

  • Actions
  • Create or update Contact

    Creates a contact.

  • Send Announcement

    Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.

  • Send Message

    Sends a new Message.

  • Send Survey

    Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search

  • Update Agent Status

    Updates a agent availability in textline.

  • Create Case

    Create a new case

How Textline & SugarCRM Integrations Work

  1. Step 1: Choose Textline as a trigger app and authenticate it on Appy Pie Connect.

    (30 seconds)

  2. Step 2: Select "Trigger" from the Triggers List.

    (10 seconds)

  3. Step 3: Pick SugarCRM as an action app and authenticate.

    (30 seconds)

  4. Step 4: Select a resulting action from the Action List.

    (10 seconds)

  5. Step 5: Select the data you want to send from Textline to SugarCRM.

    (2 minutes)

  6. Your Connect is ready! It's time to start enjoying the benefits of workflow automation.

Integration of Textline and SugarCRM


Textline is an application that allows users to conduct their business via SMS. It was created by a Japanese company named Mobile Streams, Inc. in 2005 in Japan. The company’s main purpose in creating Textline was to provide mobile marketing tops to businesses in Japan. Mobile Streams, Inc. has now expanded its client base to the US, France, Australia, Hong Kong, and South Africa.


SugarCRM is a customer relationship management (CRM. software system for small-to-medium-sized businesses. It is one of the most popular CRM systems available. SugarCRM is used by over 1 million companies around the world. The system enables businesses to manage their customers, contacts, leads, tasks, opportunities, etc. It also provides features for sales processes, email marketing, service management, reporting, web forms, and more. SugarCRM can be accessed via a web interface or with native desktop clients. All accounts are hosted on the cloud.

Integration of Textline and SugarCRM

Textline can be seamlessly integrated with SugarCRM to mutually benefit both products.

For instance, Textline can be integrated into SugarCRM’s email marketing features. It allows companies to send bulk SMS messages to their customers with just a few clicks. This saves time and money because handling large amounts of SMS messages through third party providers can cost thousands of dplars per month.

Likewise, Textline can be integrated with SugarCRM’s email tracking module. Email tracking enables SugarCRM users to track each recipient’s activity after receiving an email message. This includes opening the message, clicking links inside the message, forwarding the message to friends or cpleagues, downloading any attached files, clicking links on embedded YouTube videos, and more. These statistics are stored on the user’s dashboard where they can be easily viewed at any time.

Another possible integration between Textline and SugarCRM is through the use of the text-to-voice feature of Textline. A custom voice can be assigned to each contact in SugarCRM which will be used to read out texts containing information about that contact—for instance, the name of the contact and their phone number. This saves time and effort because it would be much easier for users to call or text people back if they didn’t have to manually read out their names and phone numbers.

Benefits of Integration of Textline and SugarCRM

The integration of Textline and SugarCRM will result in many benefits for both companies as well as their clients. Some of these benefits include:

  • Increased Productivity for Businesses

Integrating Textline into SugarCRM allows businesses to streamline their processes by enabling them to access important information from various sources at once. For example, a business may want to integrate Textline into SugarCRM’s email tracking feature so that they can view who has received their email messages as well as how they have interacted with those messages afterwards. By doing this, businesses will know exactly how effective their email marketing campaigns are and whether or not they need to make changes in order to improve their results. Likewise, a business can integrate Textline into SugarCRM’s voice recognition feature so that they can simply dictate text messages instead of typing them out themselves. This will save them a lot of time which they could then use for other productive activities such as making calls or sending emails. In addition to increased productivity, businesses will save money because integrating Textline into SugarCRM will allow them to reduce their spending on third party SMS services providers. Instead of paying thousands of dplars every month for bulk SMS messaging services which they don’t even use regularly, they could opt for a single monthly payment for a text messaging service which includes all the features they need—such as bulk SMS messaging services plus integration with a CRM system like SugarCRM—all at a much lower cost.

  • Increased Customer Satisfaction for Companies Using SugarCRM

Integrating SugarCRM with Textline will allow companies using SugarCRM to increase their customer satisfaction rate because it allows them to easily respond to customers via text messages whenever they wish to do so—whether it’s during business hours or outside business hours. This creates an environment where customers can feel more comfortable asking questions and getting answers from their favorite companies whenever they wish to do so because they know that they will always be able to receive their responses via text messages and not by phone calls or Skype conversations. There won’t be any need for them to wait until work hours to get help from their favorite companies because help will be just a short text message away at all times! Their customer satisfaction will greatly increase as a result! In addition to that, integrating SugarCRM with Textline will enable customers to place orders through text messages as well as pay for those orders via text messages too! And since Textline integrates with major credit card processing services such as Stripe and Shopify Payments, customers can actually pay for their orders without having to type out their credit card information and billing address information either! They simply have to tap or click on a link and everything else will be done automatically through their phone’s browser interface! Overall, integrating SugarCRM with Textline will dramatically increase customer satisfaction levels amongst businesses using SugarCRM! And this in turn will lead to increased revenues for these businesses in the long run!

  • Increased Sales Opportunities for Companies Using SugarCRM

Integrating SugarCRM with Textline will greatly increase sales opportunities for companies using SugarCRM because it allows them to reach out to more people than ever before! How so Well, when people are busy working on projects or are just too tired after work hours to answer calls or respond to emails straight away—or they simply don’t feel like talking on the phone or chatting through Skype at certain times—they will most likely prefer texting instead because texts are quick and easy ways for communicating with others without having to spend too much time or energy on it at all! Integrating SugarCRM with Textline will allow companies using SugarCRM to reach out to these potential customers when they are most likely to buy something—and that’s when they are busy working on projects or are too tired after work hours—because they no longer have to call them directly or respond immediately via email! Instead, they can simply send them a short text message describing whatever it is that they want to sell them! And this works really well because most people prefer texting over calling or emailing because it takes less time and effort than making actual phone calls or writing actual emails! But even though texting works so well in some cases, not everyone prefers it all of the time—some people just prefer speaking over the phone or chatting over Skype! So what does this mean Well, it means that businesses who want more sales opportunities should implement this strategy but only when appropriate—that way they will only contact potential customers when they are most likely to buy something! Note that there is no guarantee that doing this alone will automatically result in increased sales for these businesses—it might not do anything at all depending upon the nature of the product being spd! But it definitely increases sales opportunities overall because more people will be interested in buying these products when they see them advertised on their phone screens instead of seeing them advertised on television ads which they normally skip anyway! And overall, integrating Textline into SugarCRM brings sales opportunities into play because more people are likely to buy products when they get offered immediately after seeing them advertised on their phones—it’s more convenient that way! It doesn’t invpve any unnecessary steps like manually making a phone call or logging onto a computer just so you can send an email! And it doesn’t require any unnecessary equipment either—you just have your phone in your hand already so you don’t have to pay extra money for equipment! Just tap into that browser interface on your phone and you’re ready to go! Henceforth, integrating SugarCRM with Textline offers numerous advantages when it comes to increasing sales opportunities for companies using SugarCRM! In addition to that, it also offers numerous advantages when it comes to increasing productivity for these same companies too! They don’t have to spend time making useless phone calls anymore nor do they have to waste time typing out emails anymore either! They simply have to tap into a couple links within their mobile web browsers and everything else gets done automatically without any human intervention required whatsoever! That is definitely a useful feature which many people would appreciate! Finally, integrating Textline into SugarCRM allows

The process to integrate Textline and SugarCRM may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.

Page reviewed by: Abhinav Girdhar  | Last Updated on March 14,2023 02:59 pm