Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
ShipStation is a web-based, multi-carrier shipping solution that is designed to save eCommerce retailers time and money on their order fulfillment process. With ShipStation you get access to a single set of powerful tools for managing your orders from creation through fulfillment—anywhere your business needs to ship.
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Triggers when a new contact message is created.
Triggers for each individual line item when a new order is created or imported.
Triggers for each individual line item when a new outbound shipping label is created for an order.
Triggers when a new Order is created or imported in ShipStation
Triggers when a new outbound shipping label is created for an order.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Marks an order as shipped without creating a label in ShipStation.
Updates an existing order. Only orders in an open status in ShipStation (awaiting_payment, awaiting_shipment, and on_hold) can be updated through this method. This call DOES NOT currently support partial updates. The entire resource must be provided in the body of the request
Let me start off by saying I don’t work for Textline or ShipStation. That being said, I think they are great companies! For the sake of this article, I will be using “Textline” to refer to both Textline and ShipStation when they are together.
Textline is a texting platform that allows businesses to text customers through their website. It helps businesses reach out to their customers about their products in a more convenient way than email or phone calls. It also gives businesses insight to their customers’ behavior.
Shipstation is a shipping platform that allows businesses to ship products directly from their website. It integrates with every major shipping carrier so you never have to worry about finding a carrier or dealing with multiple platforms. You can send your orders directly to a carrier, whether it be UPS, USPS, FedEx, etc. It is a great platform for dropshipping as well as ecommerce sites.
Integrating Textline and ShipStation is a great way to save time and money. If you have been dropshipping for some time, you know that the process of shipping a product can be a hassle. You have to log into a separate platform, find a shipper, print a label, and then go to the post office. This takes a lot of time and money on your end.
Integrating these two platforms allows you to quickly and easily ship your product without having to jump back and forth between two different platforms. They also provide data on your shipments that can help you understand your customer’s buying patterns and improve your product. For instance, if you notice your customers tend to order only on the weekends, you can send them a promotion on those days. You can read more about this on their blog here. http://blog.textline.com/2016/10/30/shipstation-integration-now-available-to-all-users/
The benefits of integrating these two platforms, as mentioned above, are time and cost saving. However there are also other benefits such as having more information about your customers and gaining insight into the behaviors of your customers. If you notice that your customers purchase certain products together more often than others, you can plan promotions around those products. If your customers buy an expensive item one week and another cheaper item the next week, you may want to send them an email offer for the cheaper item or maybe even offer free shipping on it. You can try these types of promotions with text messages as well as emails and see how your customers respond to them. If they respond positively, you can expand these promotions and make them more widely available throughout your business. Also, as mentioned above, having access to this data can help you create better products or promotions for your customers because you now know what they like and dislike.
In conclusion, if you are looking to save time and money on shipping your product, integrating Textline and ShipStation is a great way to do so. It is also a great way to gain insights into your customers’ behaviors which will allow you to improve your business.
The process to integrate Textline and ShipStation may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.
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