Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
Pendo is a product-analytics app that helps software companies develop products that cater to customer needs. With Pendo, your product teams can collect feedback, measure NPS, onboard users, customer journey, and announce new features in apps. Using these product data, product teams can make more informed decisions.Pendo Integrations
Pendo + TextlineUpdate Agent Status in Textline when New Visitor is created in Pendo Read More...
Pendo + TextlineSend Announcement in Textline when New Visitor is created in Pendo Read More...
It's easy to connect Textline + Pendo without coding knowledge. Start creating your own business flow.
Triggers when a new contact message is created.
Trigger when new visitor visit.
Trigger when a new visitor added in the report.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Textline is the simplest way to create and manage customer support for your business on Facebook Messenger. With Textline, you can respond to customers directly in a private conversation with a text message or a quick spution with a click of a button. We have a built-in assistant that will automatically assist customers if they want it.
Pendo provides a complete platform for marketing and product management. It allows you to be proactive about customer engagement with product usage, feature adoption, and feedback analytics. In addition, it gives you the ability to provide real-time guidance to customers.
The integration of Textline and Pendo allows for a seamless experience for customers, in which they can easily navigate from one customer service channel to another. Customers can start a conversation directly in Facebook Messenger using Textline in order to get questions answered, and they will then be led into Pendo in order to receive additional insights. This integration is beneficial because it allows customers to have a more personalized experience when interacting with the business.
This integration will help businesses save time when dealing with customer service issues by making the process more efficient. Businesses no longer have to switch from one channel to another in order to spve an issue, and customers no longer have to go through the hassle of switching apps. They can get answers to their questions right away, without having to go through any additional steps.
The integration of Textline and Pendo is beneficial to both businesses and their customers. The seamless integration between these two platforms allows for more efficient customer service, while still giving customers the personalized experience they are looking for.
The process to integrate Textline and Pendo may seem complicated and intimidating. This is why Appy Pie Connect has come up with a simple, affordable, and quick spution to help you automate your workflows. Click on the button below to begin.