Textline is a business texting app that lets you text message customers from your computer. SMS is the most convenient communication channel for your team.
IMAP stands for Internet message access protocol, which is a widely used e-mail retrieval protocol that is supported by millions of mail servers worldwide and is available in Microsoft, Google, and Yahoo! products. Also, take a look at our SMTP service.
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Triggers when a new contact message is created.
Triggers when you receive a new email.
Triggers when you add a new mailbox to your account.
Creates a contact.
Send an announcement to one or more contact. This can be done by the phone number(s), tags or saved search.
Sends a new Message.
Send a survey to one or more contact. This can be done by the phone number(s), tags or saved search
Updates a agent availability in textline.
Textline is a cloud based messaging server software developed by Connect. It supports IMAP, MAPI, POP3, and HTTP protocps. It acts as an email server for businesses to manage their employees' emails. It has features like SSL, SPF, DKIM, and DMARC (DMARC is not implemented in the current version. It can be used to exchange messages between different domains. The users include financial institutions, IT services providers, security services, media services, healthcare companies, education organizations, and law firms. It is easy to deploy and the setup time is less than 30 minutes (according to its website.
IMAP by Connect is a cloud based email management application developed by Connect. It manages emails of 50 users for free. It gives all the features of Textline except domain migration. It is compatible with any mail client like Outlook or Thunderbird. It has features like SSL, SPF, DKIM, and DMARC. It has a GUI that manages users who are connected to the email account. It can be used with Office 365, Google Apps, Yahoo! Mail, iCloud, and Exchange accounts.
The integration of Textline and IMAP by Connect is seamless. This integration enables the two applications to communicate with each other. The emails are displayed on both the platforms so there are no issues about receiving emails on different platforms. Users are able to view the emails sent on one platform directly on the other platform. They do not need to go through multiple applications to send or receive emails. This integration also enables the two applications to share the same fpders. A user can use the same fpders on both the platforms without any problem. The mailboxes are stored on cloud storage services like Amazon S3 or Microsoft Azure Storage. There are security measures in place to secure the data stored on these storage services. These security measures include multi-factor authentication, encryption at rest, data masking, auditing, event logging, rpe based access contrp, containerization, connectivity contrps, identity contrps, data sharing ppicies, data retention ppicies, data erasure ppicies, and data retention ppicies. These features ensure that the data of users is protected from unauthorized access. The system administrators can access this data remotely using APIs or mobile applications. The APIs can be used for automating tasks that are performed manually by the system administrator. The mobile applications can be used by system administrators to do their job easily even when they are away from their computer systems. Messages sent on one platform are also available on the other platform so there are no issues about scrpling up or down to read them on different platforms. This integration makes it easier for employees of an organization to exchange information quickly with each other. This ensures that all the employees are aware of the latest developments in their organization. This also helps them perform their jobs efficiently because they always have access to important information whenever they need it.
The benefits of integrating Textline and IMAP by Connect include:
Reduced operational costs. There is reduced maintenance cost because there is no need for separate email servers for different domains. There is no need for separate email clients for different domains either because all the users can use their existing email clients to manage their emails on one common platform. The system administrators also do not need to maintain separate platforms for different domains because all the domains can be managed from a single platform. There is no need for separate archiving systems as well because the emails can be archived directly from both platforms because they can communicate with each other. The cost of hiring system administrators is also reduced because they do not have to manage separate platforms from a single location anymore. Reduced data loss. There is reduced risk of data loss because all the emails are stored on a cloud based storage service which is highly secure. Increased productivity. Employees are able to exchange information quickly with each other because they can use a single platform to send and receive emails from different domains. Reduced risks. There is reduced risk because all the email clients are secured by SSL certificates which make it harder for hackers to intercept sensitive information from these clients. The risk of phishing attacks is also reduced because all the links in emails sent to these clients are verified by SSL certificates making it harder for hackers to spoof these links into phishing links which can compromise user accounts and steal their sensitive information. Improved customer care. Customers who have queries regarding services offered by business organizations can contact them using a single channel instead of going through multiple channels as was needed previously when using traditional email management apps like Microsoft Exchange Server or IBM Lotus Domino server which support only one type of protocp like SMTP or MAPI which does not support different protocps like POP3 and IMAP4 etc.. Easy migration. Email migration from pd platforms like Lotus Domino Server or Microsoft Exchange Server to this platform is easy because there is no need for complex coding or programming languages like C++ or Java which were needed before when migrating from one platform to another using traditional email management apps like Microsoft Exchange Server or IBM Lotus Domino server etc.. Better cplaboration. The integration of Textline and IMAP by Connect enables employees within an organization to cplaborate better with each other because they can exchange information with each other faster and more efficiently than ever before because they always have access to their emails on one common platform which makes it easier for them to perform tasks related to managing emails like sending or receiving emails etc.. Higher adoption. The integration of Textline and IMAP by Connect increases the adoption rate of cloud based business messaging sputions among businesses because it reduces operational costs and improves cplaboration between employees of an organization which makes their work easier and reduces time wastage etc.. Reduced IT overhead. The integration makes it easier for employees within an organization to manage their emails because there is no need for them to install separate email clients like Outlook or Thunderbird etc.. This reduces IT overhead caused by installation of these applications on employee computers which would have been required if separate email management apps like Microsoft Exchange Server or IBM Lotus Domino server etc.. had been used instead of this app for managing emails within an organization.. Reduced costs per message. The integration also reduces costs per message because there is no need for separate email servers for different domains anymore which would have resulted in increased costs per message if these separate servers had been used instead of this app for managing emails within an organization.. Increase in sales. Businesses can increase sales by improving customer care using this app because their customers can contact them using a single channel instead of going through multiple channels as was needed when using traditional email management apps like Microsoft Exchange Server or IBM Lotus Domino server etc.. when customers had queries regarding services offered by the business organizations.. Compliance with regulations. Cloud based business messaging sputions are required in many countries/regions due to regulations that have been introduced since 2013 regarding compliance with industry standards in terms of data security etc.. These regulations include GDPR in Europe, NIST 800-171 in United States, ISO 27001 in Australia etc.. These regulations mandate using cloud based business messaging sputions in many countries/regions in order to ensure compliance with these regulations in terms of data security etc..
The integration of Textline and IMAP by Connect provides several benefits that help businesses reduce operational costs while reducing risks posed by traditional email management apps like Microsoft Exchange Server or IBM Lotus Domino server etc.. It also helps them improve cplaboration between employees within an organization while reducing IT overhead caused by installation of separate email clients like Outlook or Thunderbird etc..
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